Dreams - Kettering Opiniones 344

TrustScore: 5 sobre 5

4,8

Unit C Northfield Retail Park, NN16 9TS Kettering, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We went to have a look and have ended up with the most amazing sleep ever! Daniel was brilliant, we went to just see what sort of matteress we needed as we had been Internet searching for ages, we d... Ver más

Valorada con 5 estrellas sobre 5

Everyone at Kettering Dreams, was very helpful and knowledgable. Our bed is fantastic! We are very pleased! From purchase to delivery and installation our whole experience was great. We highly recomme... Ver más

Valorada con 5 estrellas sobre 5

We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses... Ver más

Valorada con 4 estrellas sobre 5

Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Unit C Northfield Retail Park, NN16 9TS, Kettering, Reino Unido

  • 01536684354

4,8

Excelente

TrustScore: 5 sobre 5

344 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Invest in sleep quality with Dreams

We went to have a look and have ended up with the most amazing sleep ever!
Daniel was brilliant, we went to just see what sort of matteress we needed as we had been Internet searching for ages, we decided we needed to test some out. Daniel explained the dreams sleep assessment on their scanning beds which takes away so much confusion and assesses what is best for you and how you sleep. We ended up with an amazing deal on a bed and matteress and now having it for over a week it the best money I have spent. Your sleep quality is so important so investing in this was worth it. Both my husband and I have never felt more comfortable and slept so well. My advice, go see Daniel, get your bed scan done and invest in your sleep!

3 de mayo de 2026
Valorada con 5 estrellas sobre 5

Everyone at Kettering Dreams

Everyone at Kettering Dreams, was very helpful and knowledgable. Our bed is fantastic! We are very pleased! From purchase to delivery and installation our whole experience was great. We highly recommend.

2 de mayo de 2026
Valorada con 5 estrellas sobre 5

We were invited to lay on a special…

We were invited to lay on a special mattress to analyse our sleeping positions, then shown a number of mattresses suitable for us both. We were given a pillow and time on our own to try the mattresses. The whole process was very relaxing, yet helpful

2 de abril de 2026
Valorada con 4 estrellas sobre 5

Typical Shopping Experience

Buying the mattress was a good experience as the sales staff left us to it. We were not offered that stupid machine, for which I’m grateful. They gave us what we asked for, so no complaints there. The delivery was slightly odd. The younger delivery person was helpful and couldn’t do enough for us. The older guy sat in the lorry and basically did nothing. My partner had to help the younger driver bring down our old mattress at one point. But that being said, it was a good experience. However, if the mattress of our choice had been cheaper online, we would have purchased it there.

5 de abril de 2026
Valorada con 5 estrellas sobre 5

All the staff have been great

All the staff have been great. I couldn't be happier with my new mattress! From the very first night, the difference has been incredible. I haven't slept this well in such a long time. It's honestly transformed my nights. A big thank you for helping me choose the best mattress to suit me.

18 de abril de 2026
Valorada con 5 estrellas sobre 5

Great experience overall

Great in-store experience and great help to choose our new mattress, but no pressure to purchase. Delivery on time and the team were great on the day. Would recommend you to others.

18 de abril de 2026
Valorada con 5 estrellas sobre 5

Great experience

On entering the store I was greeted by friendly staff, listening to what I wanted and taking me through the whole process of the sleep match bed, then showing me mattresses that met with my criteria. Delivery was really quick and the delivery team very pleasant. Since the arrival of my new mattress I have had the best sleep I have had in years. Very pleased with my purchase

11 de abril de 2026
Valorada con 5 estrellas sobre 5

Exceptional

We were welcomed into the store by Chris, who helped us find exactly what we needed. He then asked Masie to assist further, and she took over the purchase. We enjoyed a lovely cup of tea while trying several beds and mattresses before sealing the deal.

Masie offered insurance, which I initially declined. However, as our bed is a therapeutic model with movable parts, I later reconsidered and contacted your call centre. The adviser I spoke to was extremely helpful and guided me through the process with ease.

You should be very proud of your staff — their professionalism and friendliness are exactly why we keep coming back to Dreams time and time again.

7 de marzo de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Guestroom bed.

For a guest bedroom bed and will be sparingly used, it seems like a good purchase.
But the side tables - the drawers dont function smoothly, they are quite stiff to open and close.
I have applied some Wd-40 and hopefully after some use may be alright.

22 de febrero de 2026
Logotipo de Dreams - Kettering

Respuesta de Dreams - Kettering

Good morning,

Thank you for your recent review.

I am sorry to hear that you are finding the bedside table drawers a little stiff to open.

We have contacted you to discuss this further and look forward to hearing from you.

Kind Regards,

Wayne

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