Dreams - MacclesfieldOpiniones 

87
TrustScore: 5 sobre 5

4,8

Unit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB Macclesfield, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

GREAT! the staff were excellent, very informative and friendly, Got our mattress and they made it really easy to narrow it down and choose one in our budget and right for us, the delivery drivers were... Ver más

Valorada con 5 estrellas sobre 5

We were informed by the delivery drivers what time they would be here and they were on time. We moved our cars so they could unload our bed easier. They removed our old bed and mattress with minimal d... Ver más

Valorada con 5 estrellas sobre 5

Richard, Salesman was polite, pleasant and very helpful and knowledgable. Nothing was too much trouble and I was very pleased with the purchase I made. I was greeted with a smile, offered a drink,... Ver más

Valorada con 4 estrellas sobre 5

Went instore to buy a new bed for the house. A great experience in the Macclesfield branch, the tempur soft is great. Problem is that we ended up buying a mattress that's too heavy for our ottoman. I... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Unit 2b, Lyme Green retail Park, Winnerton Way, SK11 0TB, Macclesfield, Reino Unido

  • 01625817797

4,8

Excelente

TrustScore: 5 sobre 5

87 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(87)

12.604 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

GREAT

GREAT! the staff were excellent, very informative and friendly, Got our mattress and they made it really easy to narrow it down and choose one in our budget and right for us, the delivery drivers were great too.

3 de julio de 2026
Valorada con 5 estrellas sobre 5

Sleep match is a godsend

The sleep match was excellent in telling what sort of mattress I needed. Rich was very good in explaining what happened when I lay on it, as I had never been on it before. He came back, when it had finished and went through its suggestions. So tried out what was recommended and one that Rich suggested was similar. I tried them all a few times, picking out two I liked best. Then I told Rich I had to think about it and I'd be back. The very next day I was back. I ordered the one I wanted. Thank you Rich, you didn't rush me, you were very good at explaining everything. Excellent customer service.

15 de mayo de 2026
Valorada con 5 estrellas sobre 5

First class service - very satisfied.

Richard, Salesman was polite, pleasant and very helpful and knowledgable. Nothing was too much trouble and I was very pleased with the purchase I made. I was greeted with a smile, offered a drink, offered a pillow, used the SleepMatch and totally satisfied with the service. I also want to thank the two men who delivered my mattress - Reece & Jake - again efficient, pleasant and professional. Excellent service. I would certainly recommend your store.

14 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were informed by the delivery…

We were informed by the delivery drivers what time they would be here and they were on time. We moved our cars so they could unload our bed easier. They removed our old bed and mattress with minimal disturbance and erected our new bed they explained how things worked the ottoman side and gave good advice on the mattress. Steve and Corey were very friendly and professional.

8 de mayo de 2026
Valorada con 5 estrellas sobre 5

Great team…

The men that delivered it was polite and was respectful . Hope all your team are like them. Thank you.

24 de abril de 2026
Valorada con 5 estrellas sobre 5

Quality products and service

Purchased a new mattress from Dreams, we bought a bed and mattress just over 5 years ago and decided the mattress needed updating.
We used the sleep match system in store to determine the best suited mattresses, and tried them in the showroom before we chose.
Ordering was very straightforward. The delivery arrived and the mattress was carried up to the room and fitted to the bed, they also removed the old mattress and took it away (additional service but worth it).
Overall, we had a great experience and would recommend to anyone needing a new bed or mattress. There were great deals on when we purchased.

20 de abril de 2026
Valorada con 5 estrellas sobre 5

All our dealings with the Company were excellent

All our dealings with the Company were excellent. Richard in the showroom at Macclesfield couldn't have been more helpful. The delivery of our new mattress happened well within the timeslot allocated, regular updates were provided and the two gentlemen delivering it were pleasant, efficient and professional.

7 de abril de 2026
Valorada con 5 estrellas sobre 5

Great bed

Great bed
Fantastic service from the sales lady in the shop
Great fitters, very polite and respectful and did a great job
Would certainly use again

5 de abril de 2026
Valorada con 5 estrellas sobre 5

buying a bed

from start to finish the experience was first class, in store we were greeted on arrival, the order process was straight forward, I was kept informed on delivery dates and given a time when they would arrive. when they arrived with my delivery the men were courteous and polite, they put the delivery exactly where i asked them to. I will always use Dreams for beds as i have found them the best company in comparison to others

12 de abril de 2026

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