Great service from start to finish! Friendly and helpful advice when buying our new mattress and headboard. Delivery men were so helpful and such quick service. Really comfortable mattress. Would... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I had a list of questions to ask and without me having to dig into my handbag, the young lady explained everything on my list and even more. When the new mattress came it was well wrapped so ther... Ver más
the staff in store were extremely helpful and we were very impressed with their attitude and advice. We spent quite a time trying out various mattresses before we made our final selection, but never f... Ver más
Excellent service from both Paul and Jo No high pressure sales just genuine advice Delivery was as advised,on time by Ryan who kept us informed by text of his time of arrival Would definitely rec... Ver más
Información sobre la empresa
Escrito por la empresa
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Escrito por la empresa
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Información de contacto
Dairy Meadow Lane, SP1 2LE, Salisbury, Reino Unido
- 01722433097
4,8
Excelente
228 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Happy with the company from start to…
Happy with the company from start to finish, really good customer service and kept us informed all the way up to the bed being delivered.
8 de marzo de 2026
The staff at the shop were very very…
The staff at the shop were very very helpful and explained everything really well and anserd all our questions.
And the guys who delivered the bed were very prompt and helpful.
8 de marzo de 2026
Great customer service
Great customer service, very helpful and polite
7 de marzo de 2026
Opinión espontánea
Staff at the Salisbury store were…brilliant
Staff at the Salisbury store were polite, helpful & informative. The 2 guys that delivered & set up our new bed were Sean & knight..the nicest & most courteous chaps you could ever meet. Nothing too much trouble & were so considerate putting on protection over their shoes so as not to mark our carpets. Well done to all the dreams staff that we dealt with.
19 de febrero de 2026
Opinión espontánea
Best matress.
15 de febrero de 2026
Excellent sales support
Very helpful, knowledgeable sales person. Tried a selection of mattresses and found one that both I and my wife liked that was within our budget. Have enjoyed 2 months of sleep since then.
13 de diciembre de 2025
good service from start to finish
6 de febrero de 2026
Buying our mattress
The sakes lady was patiant, pleasent, and helpful and knowledgeable which helped us to chose a right mattress with no stress. Your delivery guys were timely and helped in placing the mattress in a right place. All in all a very good experince. 👌
3 de febrero de 2026
Friendly staff and plenty of options
29 de diciembre de 2025
Opinión espontánea
Happy visit
Went there today and was greeted by David on arrival. We politely declined a drink when we were offered one. We tested different mattresses including sleep match and we were offered a selection of pillows to go with our purchase. Very helpful and easy visit.
30 de diciembre de 2025
Opinión espontánea
Make sure to check out Dreams before you purchase!
the staff in store were extremely helpful and we were very impressed with their attitude and advice. We spent quite a time trying out various mattresses before we made our final selection, but never felt that we were under any pressure at all. Consequently we now are enjoying the best nights of sleep, and are delighted with our choice! Well done Dreams!
16 de diciembre de 2025
Great mattress
Nice staff, and decided on med/firm mattress. Did not have to wait long for delivery and delivery men were excellent. Lovely, very comfortable mattress. Would definitely go to Dreams again.
22 de noviembre de 2025
Nathan was beyond informative and…
Nathan was beyond informative and helpful when we were searching for a mattress. Our current mattress was no longer in stock so he diligently suggested several similar mattresses and explained all the benefits and features so eloquently. This is exactly why we shop at Dreams, and in-person. Thank you again, Nathan! I hope you get the recognition you deserve.
31 de octubre de 2025
Opinión espontánea
No pressure
We knew what we wanted and all our questions were answered without sales pressure to spend more. We are extremely happy with the motorised bed frame. All parts of the purchase were handled professionally.
7 de noviembre de 2025
Great service in-store, delivery and build
Great service in-store and the delivery team were fantastic. On time, paid extra for the build, well worth the additional cost. Team explained the product features and left everything tidy taking away all packaging
7 de noviembre de 2025
Excellent Service and highly recommended
We were looked after from the moment we walked through the door. The staff were helpful and
knowledgeable which helped us to purchase a new mattress in no time at all.
We would certainly use them again.
4 de octubre de 2025
Delivery was swift and the team…
Delivery was swift and the team delivering were polite.
25 de octubre de 2025
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.