Dreams - Southport Opiniones 

112
TrustScore: 5 sobre 5

4,9

Kew Retail Park, PR8 5RG Southport, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The delivery men kept us up to date with arrival time, they were pleasant and everything went well, all packaging and other recycled bed taken away, it made it a stress free purchase and we were all d... Ver más

Valorada con 5 estrellas sobre 5

Delivered on time by well presented driver who offered to take the mattress upstairs, I declined this offer, but was very happy about having the option. The mattress itself is very comfortable and su... Ver más

Valorada con 5 estrellas sobre 5

Absolutely life changing!!! Bought a Harrison Spinks soft fully natural made mattress a few weeks ago, quite expensive but worth every penny. I’m a ‘professional non sleeper’ however since sleeping... Ver más

Valorada con 3 estrellas sobre 5

Good service in shop Good quality product Would have given 5 stars except delivery drivers didn’t carry furniture upstairs

La empresa ha respondido


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Kew Retail Park, PR8 5RG, Southport, Reino Unido

  • 02045185350

4,9

Excelente

TrustScore: 5 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(112)

14.409 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience

Great experience in Southport dreams with Emma she was really helpful and patient and talked me through all of the options

31 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent, charming store staff. Friendly, professional staff, very knowledgeable about the products.

Delivery men first class!
They explained about the mattress I purchased and how to care for it. Good old fashioned service with modern delivery. Excellent!

17 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Knowledge and helpfulness of the store…

Knowledge and helpfulness of the store staffing Dreams of Southport.The contact from the staff prior to delivery of bed.
I also must mention the two delivery men who were so polite and respectful of my home. They were in constant touch before delivery and on the day. Everything went very smoothly and we are delighted with our new bed. Thankyou Stephen.

30 de agosto de 2024
Valorada con 5 estrellas sobre 5

I found staff very friendly and…

I found staff very friendly and helpful, would recommend Dreams in Southport, even the guys that delivered my mattress and bed were very friendly and helpful. I am very happy with my new mattress and bed.

11 de agosto de 2024
Valorada con 5 estrellas sobre 5

Very happy with the service from Dreams

Very happy with the service from Dreams. The store staff introduced themselves and then gave us space to look around. They encouraged us to try out each mattress. When we had a question they were on hand to answer. We never felt pushed to buy or towards any specific bed brand

17 de julio de 2024
Valorada con 5 estrellas sobre 5

Can highly recommend Dreams.

Can highly recommend Dreams for the excellent customer service, both in the shop and the delivery men. The beds were put together by two very nice, courteous men, quickly and efficiently.

24 de agosto de 2024
Valorada con 5 estrellas sobre 5

It was a really positive experience…

It was a really positive experience buying from Dreams. From visiting the shop, to having the bed delivered and set up.
The service from start to finish was great. I was impressed with Chris the assistant at the Southport branch. He went through the different scenarios about which bed would suit me, and seemed genuinely helpful. This resulted in me making a very happy purchase.
The delivery guys were fantastic, ( forgot to get their names) they were very respectful and efficient. They looked smart in their uniforms and wore covers on their shoes to protect my floors. The bed looks great. I would definitely use Dreams again.

3 de agosto de 2024
Valorada con 5 estrellas sobre 5

1st class service from first going into…

1st class service from first going into the shop. I was only buying a replacement mattress for my spare room but I had excellent service and was very pleased with the staff member who looked after me. Delivery was just as good and nothing was too much trouble. Drivers were very respectful and took shoes off etc. I’m very impressed.

4 de agosto de 2024

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