Dreams - Southport Opiniones 

112
TrustScore: 5 sobre 5

4,9

Kew Retail Park, PR8 5RG Southport, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The delivery men kept us up to date with arrival time, they were pleasant and everything went well, all packaging and other recycled bed taken away, it made it a stress free purchase and we were all d... Ver más

Valorada con 5 estrellas sobre 5

Delivered on time by well presented driver who offered to take the mattress upstairs, I declined this offer, but was very happy about having the option. The mattress itself is very comfortable and su... Ver más

Valorada con 5 estrellas sobre 5

Absolutely life changing!!! Bought a Harrison Spinks soft fully natural made mattress a few weeks ago, quite expensive but worth every penny. I’m a ‘professional non sleeper’ however since sleeping... Ver más

Valorada con 3 estrellas sobre 5

Good service in shop Good quality product Would have given 5 stars except delivery drivers didn’t carry furniture upstairs

La empresa ha respondido


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Kew Retail Park, PR8 5RG, Southport, Reino Unido

  • 02045185350

4,9

Excelente

TrustScore: 5 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(112)

13.337 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The delivery men kept us up to date…

The delivery men kept us up to date with arrival time, they were pleasant and everything went well, all packaging and other recycled bed taken away, it made it a stress free purchase and we were all done and dusted in just under 30 minutes .....ready for a good nights sleep

13 de abril de 2026
Valorada con 5 estrellas sobre 5

Lovely staff and great communication

Lovely staff and great communication re delivery.
Went in to browse, was given info and left to test beds and try mattresses. Staff were there to help. Chose a bed and mattress, staff did their best to get me a great price. The bed is great, but the staff instore made it a great experience too. Thanks to Emma and Chris @ Southport

11 de mayo de 2025
Valorada con 5 estrellas sobre 5

Happy dream times

Extremely comfortable and well the price. The delivery was on time and the delivery people were very helpful. They made every effort possible to install the new mattresses and remove and take away the old ones. Excellent service all round.

29 de junio de 2025
Valorada con 5 estrellas sobre 5

Damaged

Purchased a bed which nearly cost £500, only to find out pieces of wood was sent damaged.

9 de mayo de 2025
Opinión espontánea
Logotipo de Dreams - Southport

Respuesta de Dreams - Southport

Good afternoon Stephen,

Thank you for your recent review.

I am sorry to hear your item arrived damaged.

As per our phone call, I have arranged for these to be replaced. I have sent you an email to confirm this.

Kind Regards,
Wayne

Valorada con 5 estrellas sobre 5

Brilliant

Very helpful.explaneing everything we needed to know and more. Delivery off mattress was great, very friendly and efficient service . Have told family and friends how great dreams is.

26 de abril de 2025
Valorada con 5 estrellas sobre 5

From going in the store to having the…

From going in the store to having the bed delivered the service was magnificent 👌 Emma in the store was very professional,polite,and spoke clearly and made it easy for me to make my decision. The delivery driver's Callum and Jake were exceptional,they contacted me 2 hours before delivery and when they arrived set about the task of putting the bed together.(very professionally may I say) and answering any questions I asked. Give yourself a pat on the back Dreams for employing such professional workers. One very happy customer 😀

6 de abril de 2025
Valorada con 5 estrellas sobre 5

I finished up with confidence in my bed selection.

The options on offer plus the space to display them made our selection more easy, however the ability to use the website no narrow our requirements turned out to be, for peace of mind, to be extremely useful. The helpfulness of the assistant in recognising our special needs and demonstrating the different mechanisms of the adjustable beds made me confident that in the end I made the right choice. She was also very patient when I was deciding on a mattress to go with the frame chosen.

23 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Amazing. ANNE in dreams Southport was amazing and my bed is fabulous. Can't recommend dreams enough. Delivery was on time too.

28 de febrero de 2025
Valorada con 5 estrellas sobre 5

Sofa bed.

Everything went smoothly and on time. The delivery team were swift, efficient and polite. The product is excellent.

14 de febrero de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más