Dreams - Southport Opiniones 

112
TrustScore: 5 sobre 5

4,9

Kew Retail Park, PR8 5RG Southport, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The delivery men kept us up to date with arrival time, they were pleasant and everything went well, all packaging and other recycled bed taken away, it made it a stress free purchase and we were all d... Ver más

Valorada con 5 estrellas sobre 5

Delivered on time by well presented driver who offered to take the mattress upstairs, I declined this offer, but was very happy about having the option. The mattress itself is very comfortable and su... Ver más

Valorada con 5 estrellas sobre 5

Absolutely life changing!!! Bought a Harrison Spinks soft fully natural made mattress a few weeks ago, quite expensive but worth every penny. I’m a ‘professional non sleeper’ however since sleeping... Ver más

Valorada con 3 estrellas sobre 5

Good service in shop Good quality product Would have given 5 stars except delivery drivers didn’t carry furniture upstairs

La empresa ha respondido


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Kew Retail Park, PR8 5RG, Southport, Reino Unido

  • 02045185350

4,9

Excelente

TrustScore: 5 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(112)

14.501 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I would highly recommend a visit to Dreams

I would highly recommend a visit to Dreams. We recently visited the Southport branch and unlike other bed stores we didn’t feel pressured into making a purchase. The staff were informative and helpful without being pushy or following you around the shop. We had seen the product we wanted to order online and although it wasn’t on display Chris was able to show us a similar product and helped us navigate the mattress! We returned a few days later to make the purchase and James made sure we got the best possible deal. We will definitely be returning to make our future purchases at Dreams. Thank you

15 de abril de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

I visited Dreams Store in Southport

I visited Dreams Store in Southport. James and the staff were very helpful although I did feel a little rushed to make my choice. Purchased a bed frame and mattress and am really pleased with my purchase.

1 de febrero de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

only half the correct bed arrived shop…

only half the correct bed arrived shop not interested not there problem

30 de octubre de 2021
Opinión espontánea
Logotipo de Dreams - Southport

Respuesta de Dreams - Southport

Dear Stephen

Thank you for taking the time to speak with me today. I am sorry for the issues you have had with delivery.

I can confirm we will be redelivering the correct base shortly, and that we will disassemble the incorrect base and assemble the new one free of charge.

Should you need any further help or assistance, please do not hesitate to contact me.

Many thanks

Peter

Valorada con 5 estrellas sobre 5

Dream of a shopping experience

We had bought a gel topped mattress a couple of years ago which cost a fortune so reluctantly had to go to find another mattress as the gel one, instead of keeping us comfortable (either cooler in the summer or warmer in the colder months) it made us both far too hot each night. We had been to another major bed store but came away just as confused as when we got there. Dreams in Southport however was just brilliant. There was no heavy sales pressure at all, just good information given to us and extremely helpful staff. We have ordered a bed that we hope will be just perfect and we have the added security that if this doesnt suit us we can change to another one! What's not to like.

2 de octubre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Visited the Southport store

Visited the Southport store. Glenn did enough to help me make a decision then left me alone until I needed him to complete the sale. A welcome change from overbearing sales staff.
A good range of products in a safe, socially distanced setting.

29 de septiembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

very pleasant experience

Helpful and informative sales advisor, answered all our questions. We did not feel pressured and were given plenty of time and space to make our choice after trying several mattresses. Felt very safe with covid measures in place and were offered a bottle of water during our visit. Very impressed with our experience.

15 de mayo de 2021
Opinión espontánea

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