Dreams - Trowbridge Opiniones 

298
TrustScore: 5 sobre 5

4,8

Trowbridge Retail Park, BA14 0RQ Trowbridge, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Staff in shop were excellent and friendly but the delivery has not happened. Promised delivery on 27th text on 24 th said they would e mail info to us on the 26th but a day later they said delivery... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shop experience efficient and friendly, quickly found and ordered what we needed Delivery came when it said they would, took away old, brought in new, in barely ten minutes, including removal of foo... Ver más

Valorada con 5 estrellas sobre 5

We were hunting for a bed but had no clue exactly what we wanted. The salesman showed us to a computerised bed that takes your measurements body type and works out the sort of bed that suits you indiv... Ver más

Valorada con 5 estrellas sobre 5

I had a wonderful experience at Dreams. The gentleman who helped me was very friendly, knowledgeable, and extremely helpful throughout the whole process. He explained everything clearly and showed me... Ver más


Información sobre la empresa

  1. Tienda de colchones
  2. Tienda de ropa de cama
  3. Tienda de muebles para dormitorio
  4. Colchonería

Escrito por la empresa

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Escrito por la empresa

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Información de contacto

  • Trowbridge Retail Park, BA14 0RQ, Trowbridge, Reino Unido

  • 01225255609

4,8

Excelente

TrustScore: 5 sobre 5

298 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(298)

13.450 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Service

Friendly, knowledgeable staff made our experience of purchasing a new mattress really easy and enjoyable. We did not feel pressured at all as we were given the time and space to make our own choice after listening to all the information given. The delivery and collection of our old mattress was also excellent.

6 de febrero de 2026
Valorada con 5 estrellas sobre 5

Great bed

Great bed, v happy fir our choice and the advice we were given in store to assist us in choosing

4 de enero de 2026
Valorada con 5 estrellas sobre 5

Good Nights Sleep

The sales person Charlie was so knowledgeable and help full it was a pleasure to buy our new mattress from the Trowbridge store

27 de diciembre de 2025
Valorada con 2 estrellas sobre 5

I feel I was pressurised into buying and spending a large amount of money

I feel I was pressurised into buying an entirely unsuitable product for my back which gradually got worse over time.
I was expecting much better for £1000 for a single mattress.

5 de julio de 2025
Logotipo de Dreams - Trowbridge

Respuesta de Dreams - Trowbridge

Good morning Anthony,

Thank you for your recent review.

I am sorry to hear you are finding your mattress uncomfortable.

We have attempted to contact you today to discuss this further and look forward to hearing from you.

Kind Regards,

Wayne

Valorada con 5 estrellas sobre 5

Happy experience

Shop experience efficient and friendly, quickly found and ordered what we needed
Delivery came when it said they would, took away old, brought in new, in barely ten minutes, including removal of footwear for our carpet's sake.
Bed exactly what we ordered and expected, blissfully comfortable.

2 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Meg from the Trowbridge branch was…

Meg from the Trowbridge branch was absolutely AAMAZING for her quirky customer service. She helped me to find the bed of my dreams so comfortable and arranged for delivery to my canal boat on the towpath. She helped me on the bed machine as well to work out what would be best for my back. My back aches and neck aches are getting better each night. Thank you ,Eg for you excellent customer service. Terri 😘

26 de octubre de 2025
Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service! I went in for a bed, mattress and pillows! I was checked out by their virtual service which narrows down the options of mattresses to fit your body. I enjoyed the experience and then I had many specific wants for the bed; all which were met perfectly! I’m excited for it to arrive- will also be made-up for me by them! And I will be back :)

23 de octubre de 2025
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