www.drinkfinder.co.uk Opiniones 

2029
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I used these guys before xmas and the service and delivery was exemplary. Despite not having a recent order for a spirit I wanted for a gift recently Drink finder were open an honest and let me know... Ver más

Valorada con 5 estrellas sobre 5

Massive range of really interesting and high quality spirits and especially their gin collection which interests me most! Really efficient online service from nice people who it is a pleasure to give... Ver más

Valorada con 5 estrellas sobre 5

Ordered for delivery some Camel Valley Pinot Noir Sparkling wine for our son and his wife to celebrate their silver anniversary. Sam got back to me within 24 hours to let me know that it was out of... Ver más

Valorada con 5 estrellas sobre 5

Everything went better than expected, I ordered from Germany and are used to delivery times of about two weeks. Therefore I was amazed to receive the parcel three days after my order. The bottles were... Ver más

Información sobre la empresa

  1. Tienda de vinos
  2. Licorería

Escrito por la empresa

Constantine Stores, home of Drink Finder, is one of Cornwall’s most established and eclectic independent drinks retailers, proudly serving customers since 1957. What began as a traditional village shop has grown into a destination for wine lovers, spirit enthusiasts and curious explorers seeking something a little different. From everyday favourites to rare and collectible bottles, the range is one of the most extensive in the UK, with thousands of wines, whiskies, gins, rums and liqueurs sourced from trusted producers around the world. At the heart of Constantine Stores is a passion for discovery. The team tastes widely, selects carefully and champions producers who craft with integrity, whether they’re iconic estates or small family-run vineyards. This commitment to quality and value is reflected in Drink Finder, the online home of the business, where customers nationwide can browse the full collection and enjoy fast, reliable delivery. Despite its growth, Constantine Stores remains proudly rooted in its community — a friendly, knowledgeable, family-run business where personal service still matters. Whether you’re seeking advice for a special occasion, stocking up the cellar or hunting for something unique, Constantine Stores and Drink Finder offer a warm welcome and a world of exceptional drinks to explore.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2029)

1 opinión en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

A brilliant company to deal with

Honest, genuine and brilliant customer service from a team who clearly seem to care about their customers and the way it all works.

Highly recommended! Thank you DF Team! I'll be using you again! :)

3 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I ordered a hard to find whisky and it arrived next working day no problems at all. Will definitely buy from here again.

10 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, I ordered a vintage port on Monday evening and it arrived Wednesday afternoon. I will be using Drinkfinder to order some obscure eastern European liqueurs.

18 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shame I have to give it a star

Shame I have to give it a star!

I ordered my favourite bottle of Pisco for my birthday party for a next day delivery. Unfortunately I had dropped and smashed my reserved bottle the day before the party! Drinkfinder gave me the option of next day -Saturday, 30th March 2024 for a delivery charge of £15. I was eager so I paid. It was after all Easter bank holiday Saturday delivery! I thought fair enough! Swiftly I received an email confirming they were processing my order. I proudly declared to my hubby- my Pisco is coming! Saturday came and went. But alas no sign of my bottle of Pisco! I even emailed drinkfinder on Saturday afternoon asking for an update on delivery. Radio silence.

On Sunday I emailed for a refund which I received today. At least getting the refund was painless! Perhaps that deserves the 1 star!

Moral of the story - don’t smash your favourite drink the day before your party. If you do then don’t expect drinkfinder to come to rescue!

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service and Delivery

Just got 3 bottles of whisky. Absolutely no problem. The order was delivered well before the promised date. Packaging was good and the prices charged were normal. Not the rip off prices that some of the other retailers charge. Have orderd from them before and absolutely no problem then too. Thought about time I write a fair positive review that they deserve. Thank you guys.

22 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Incorrect delivery - waste of time

I ordered bottles of rum from Drink Finder, but the wrong ones were delivered. The company called it human error and have asked me to repost the incorrectly delivered drinks bottles to them, wasting my time in the process. I now need to order from a different supplier. I will not be ordering from Drink Finder again.

1 de agosto de 2023
Opinión espontánea
Logotipo de www.drinkfinder.co.uk

Respuesta de www.drinkfinder.co.uk

We're so sorry to hear that you had a negative experience with your recent order from Drink Finder. We take customer satisfaction very seriously. We understand that you were planning to take the rum on holiday, and we apologize for the inconvenience this has caused you.

We offered to collect the incorrect products and deliver the correct ones on the same day, this was offered right away and would have taken place before your trip.

We appreciate your feedback, and we're committed to providing our customers with the best possible experience. Human errors can occur and we hope that you'll give us another chance in the future.

Drink Finder

Valorada con 1 estrellas sobre 5

Order cancelled

Placed an order, then received an email confirming it had been dispatched, only to receive an email the following day confirming they did not have enough stock of the item due to overselling. Appalling customer service from them. Should have read the reviews on here first prior to ordering as it seems they have previous at this. Will never order from them again.

14 de octubre de 2022
Opinión espontánea
Logotipo de www.drinkfinder.co.uk

Respuesta de www.drinkfinder.co.uk

Hi Chris,

We appreciate the frustration and are sorry for the inconvenience. This is a problem when you chase hard to get whiskies that have a high demand. Our server updates stock every 10-15 seconds. Yourself and another checked out within that same period and got an order through. We honoured the other order over yours due to the time stamp. First come first served. We appreciate you may not want to order from us again and not enter any further ballots for hard to find whiskies. But we would suggest giving it another go.

Drink Finder

Valorada con 5 estrellas sobre 5

I used these guys before xmas and the…

I used these guys before xmas and the service and delivery was exemplary. Despite not having a recent order for a spirit I wanted for a gift recently Drink finder were open an honest and let me know asap that they didn’t have the product I wanted asap. A full refund was duly made without quibble. Outstanding customer service would thoroughly recommend using this supplier if anyone was wanting special orders …… if they have it you get it … if they don’t you are told the truth …….top dollar supplier!

25 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Item not in stock

Item was ordered on Saturday, I was sent an email Monday morning to say my order was being processed ready for despatch only to receive another email Tuesday 17.20 to say my item, which I was able to order was not in stock. I'm not very happy but I might have been unlucky.

7 de diciembre de 2021
Opinión espontánea
Logotipo de www.drinkfinder.co.uk

Respuesta de www.drinkfinder.co.uk

Hi Nick

Sorry that on this occasion, you were, as you say unlucky. With a flurry of sales in the same timeframe of seconds for the same item it oversold. The delay in email being at the end of the day was due to the volume of orders in the day and admin being completed at the end. Sorry for the inconvenience caused on this occasion. The full refund will have been applied.

All the best
Drink Finder

Valorada con 5 estrellas sobre 5

Excellent customer service

Ordered for delivery some Camel Valley Pinot Noir Sparkling wine for our son and his wife to celebrate their silver anniversary. Sam got back to me within 24 hours to let me know that it was out of stock and was there anything else that he could deliver. Asked him to deliver 2 good bottles of Pinot Noir, which he did , and covered the excess cost himself. An excellent choice and well received. Thank you Sam. What a star !
Would recommend these guys to anyone.

5 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rude unprofessional service

Rude, condescending and unprofessional staff. Will not be going here again.

9 de mayo de 2021
Opinión espontánea
Logotipo de www.drinkfinder.co.uk

Respuesta de www.drinkfinder.co.uk

Hello,
This really does not sound like the attentive and helpful service that we provide. We would like to learn more about your experience to resolve this. Can you please email jon@drinkfinder.co.uk or call 01326 340 226
Regards, Drink Finder

Valorada con 1 estrellas sobre 5

I ordered a bottle of Equiano rum on…

I ordered a bottle of Equiano rum on Sunday 14th March. It was sent via Royal Mail and on the 17th I got an email from Royal Mail that they have it and would be delivered that day. Nothing was delivered that day. The following day I started tracking the delivery and found that it's been delivered to another Royal Mail delivery centre. Upon checking further I found that the bottle has been going from one delivery office to another.
I called Drinkfinder and was promised by some lady that she was going to find out what was happening. After two hours no news from her so I followed up with another call which was picked up by a man who told me that there is no quick solution about my complaint.
My order has still not been delivered and I haven't had a further call from Drinkfinder.
Do I have any sympathy for companies that go under when their employees are unprofessional? No.
I am keep away from Drinkfinder.

18 de marzo de 2021
Opinión espontánea
Logotipo de www.drinkfinder.co.uk

Respuesta de www.drinkfinder.co.uk

Hello Thomas,

Sorry to see this review. The two hours between your first contact to us and the follow up from yourself was not enough time for us to investigate the problem. There is a chain of contact that has to be made, us to the courier, courier to local depot, local depot to drivers and head of operations - then all the way back through the chain to us so we can liaise back to you with the solution. This is what our member of staff was referring to as 'there is no quicker way to resolve'.

Drink Finder

Valorada con 5 estrellas sobre 5

Mahon gin

I found drink finder via Amazon after searching where to buy Mahon gin in the UK as it's quite limited where to purchase it from here normally I only buy it in Menorca when on holiday after not being able to get there in the past year for obvious reason. I was Impressed by the speed of delivery I ordered it late on Thursday evening and received my order on the Monday via royal mail I thought the price was fair and received before the estimated arrival date I will use them again no hesitation through their website not Amazon.

28 de enero de 2021
Opinión espontánea
Valorada con 2 estrellas sobre 5

Obviously not a pro warehouse team as I…

Obviously not a pro warehouse team as I was expecting a 2016 batch and ended up with 2017, no wine for new year. £100 that I have to wait now until 6th of Jan to pick up my wine and get a refund so that`s 2 weeks. very nice, I will buy again, NOTTTTT

30 de diciembre de 2020
Opinión espontánea
Logotipo de www.drinkfinder.co.uk

Respuesta de www.drinkfinder.co.uk

Hello

We are sorry this vintage change slipped through the net with the high volume. The invoice and delivery note from the UK supplier still stated 2016. We do endeavour to call a customer if a change has been made and we notice it in good time. Your order was one that got through before this vintage had been noticed - only a few hours since delivery.

We do state in our Terms and Conditions the following:
Strength & Vintages
May vary from those shown, but we will update as often as possible. In these circumstances we will send the next vintage available. Please specify in the extra Info if you require a specific vintage or strength.

Resolved there and then on the phone with you; we booked the collection from you for the new vintage and offered a full refund with no problem.

Drink Finder

Valorada con 5 estrellas sobre 5

Once Again 5 stars from me!

Once again, Drinkfinder has earned 5 stars from myself. There is a reason why I love the site/ shop and its not just because they sell booze!

This is the 5th/ 6th time I have used the site and this is the 5th/ 6th time I have been very happy with my order and the service I received.

I had a small query that I jumped on the Facebook page to ask and not only received an answer in minutes, I had a little chat with them about my order and some of the gins I had ordered!

Again, the parcels turned up strong enough to survive a nuclear bomb, all intact.

Thankyou Drinkfinder!!!

1 de febrero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Box damaged, not nice for a £120

Ordered Glen Grant 18 as a gift for my husband, bottle holder inside the box was damaged. Not great considering purchase of an item for £120. Customer service offered to send replacement box but did not offer to agree to partial refund for all the hassle I have been through. I did not like the service I received, arranged for full refund and ordered the same product from a competitor, guess what arrived in great condition. Drink Finder - you should have done this right the first time around. From the way things looked I recon this was damaged long before you posted this item, as I don't believe this damage can occur while parcel is in transit. Will not be back.

21 de enero de 2020
Opinión espontánea

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