Ordered a personalised banner on 22nd April and paid extra for Royal Mail 24, expecting a prompt turnaround. It’s now 27/04 and there have been no updates at all and no delivery. The party has alr... Ver más
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Consulta las opiniones de los clientes
Ordered balloons, banners and wrapping paper for my wife’s 40th. I was worried the balloons would deflate as I ordered them quite early before the birthday. After messaging Henry he put me at ease... Ver más
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Bought a suitcase which took ages for them to send , had to contact them twice . On the very first use the case cracked and we cannot use it again lost £150 . We contacted them and were basically told... Ver más
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I ordered a Sony Xperia case, which arrived speedily. Unfortunately my phone didn’t fit the case. I’d ordered an X1 instead of X1A. Henry at Dyfor kindly talked ( email) me through finding my phone mo... Ver más
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Información sobre la empresa
Escrito por la empresa
Stunning Monogram phone cases and initials phone cases for all popular mobile phones. Personalise your phone with our stunning range of custom cases & covers.
Información de contacto
Reino Unido
- www.dyefor.com
Ha contestado el 91% de las opiniones negativas
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Excellent bespoke wrapping paper
Wrapping paper arrived on time and was of great quality with image printed as ordered.The recipient was very impressed. There was a fold in it but I was aware of this before hand as it is stated on the web site. Apparently you can order without a fold but this wasn’t an issue for me. Highly recommended.

Respuesta de Dyefor
Brilliant
I have used this company twice, first time was very smooth and the personalise phone case was just what I wanted the second time I was sent the wrong case just 5 days before Xmas but they managed to get me my original order to me within a couple more days. Cannot fault them. The quality of the case is also great.. pics just dictate personal touch. Will definitely order from them again..

Respuesta de Dyefor
Do not order from here
Do not order from here. Ordered on the 24th of nov - paid for 48 hour tracked postage - didn’t turn up until the 6th of dec. Chased delivery and asked for a refund of the postage via email - the refund question was never addressed. Wrapping paper turns up, supposed to berry red, and it’s burgundy/brown ish. Asked for a refund and I’ve been told I have to pay for the refund to ship it back even though the item is not as described. Total waste of time.

Respuesta de Dyefor
Very disappointing time of delivery
I ordered 2 separate sheets of personalised birthday wrapping paper on 20th November 25 but didn’t receive it until 29th Nov. My birthdays had passed so was unable to use. I sent a message to Dyefor without reply. I will not be using this company again

Respuesta de Dyefor
I haven't received my order ...
I haven't received my order .... it's been 3 weeks since I placed the order.

Respuesta de Dyefor
Great new phone case
I love my new phone case. Great value and well made. The design was beautiful and the lettering was lovely too. Quick delivery. One happy customer
Absolutely in love with my phone case
Absolutely in love with my phone case, the quality is 10/10
Very Very poor quality phone case which…
Very Very poor quality phone case which I purchased for my granddaughter. She dropped her phone thankfully the phone survived but the case shattered it's just made of brittle plastic. Wouldn't recommend this supplier to anyone
The case fitted the phone perfectly and my little granddaughter Olivia was so excited about half an hour later she accidentally dropped it on the floor which is wooden and the case shattered and the phone survived it's an old Samsung j6 which she plays games on the order number is 425653

Respuesta de Dyefor
Excellent helpful speedy customer…
Excellent helpful speedy customer service. Will definitely use again and highly recommend
Personalised wrapping paper
Ordered personalised wrapping paper for my daughters birthday and was even better then I expected! Quality or paper is great and arrived on time. Thank you!
I ordered a cover for my phone
I ordered a cover for my phone. Unfortunately I received the wrong cover. However I contacted Dyefor and explained the problem. I was provided with codes to order a new cover as well as to cover the cost of the postage.
The best recommendation is how well a company listens to you and puts things right. I would definitely use this company again.
What a lovely small business
What a lovely small business! I have just received my order, my first but won’t be my last! The quality of the paper and the images were fantastic and I’ve already sang the companies praises to family and friends. The cost and postage was really reasonable and if you order from this company you won’t be disappointed ❤️
Brilliant customer service
Brilliant customer service , very quick to respond and resolved my issue instantly , very happy with the service
I absolutely loved this company the…
I absolutely loved this company the paper is thick and printed so well I was so impressed!! Really lovely all my friends took my recommendation and decided to buy themselves too :)

Respuesta de Dyefor
Do not order from this company
I absolutely wish I had listened to the reviews. Appalling service. Lies about the carrier delivering to wrong address when they never actually received my parcel.
Henry the director makes promises he doesn't keep. Received refund after threatening court action.
Granddaughters birthday ruined as personalised suitcase never arrived.

Respuesta de Dyefor
Good quality wrapping paper perfect for…
Good quality wrapping paper perfect for me wrapping all my Halloween presents.
I was looking for wrapping paper specifically for Halloween. They have a good variety to choose from. I ordered 3 of the large 3 of the small 3x3 sheets and 1x3 sheets. There was an offer 3 for 2. But that wasn’t the reason I was looking at other websites and I’m glad I chose Dyefor. Great customer service.

Respuesta de Dyefor
I ordered a Sony Xperia case
I ordered a Sony Xperia case, which arrived speedily. Unfortunately my phone didn’t fit the case. I’d ordered an X1 instead of X1A. Henry at Dyfor kindly talked ( email) me through finding my phone model, as I’m not technically minded. He directed me to the range of beautiful cases to choose from and codes to refund my payment. The service was wonderful and very personalised. So unusual in this day and age. Thanks Henry and Dyefor you’re definitely stars.

Respuesta de Dyefor
Second order & not the last!
This is my second time ordering from Dyefor and the quality of the items is always excellent. Having now ordered wrapping paper & banners from them, I highly recommend.
I their website very easy to use and the preview is always very accurate to the finished product.
I had to contact customer service and Henry was fantastic at sorting out the problem.
I will continue ordering from them!

Respuesta de Dyefor
Been back and forth with customer…
Been back and forth with customer service that iPhone 12 Pro Max is not available on the dog photo face iPhone case and they are saying it’s there. I’ve looked on two different phones and my computer and it’s 100% not there as an option.

Respuesta de Dyefor
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