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Dyno-Rod - Essex Opiniones 

192
TrustScore: 4.5 sobre 5

4,7

5 Albemarle Road, Angels House, BR3 5HZ Beckenham, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service, booked via telephone. Very prompt, same day appointment approx 3 hours after phoning up. Informed of cost inc VAT in advance so no nasty extras or call out charge. Anton who cove... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I waited 2 hours for an “emergency plumber” who couldn’t help but still charged me £180. Then I rang Dyno Rod, 1 hour later he arrived and sorted the problem. Professional, knowledgeable and experien... Ver más

Valorada con 5 estrellas sobre 5

A dyno rod operative came out same day for blocked plumbing. His name was Stewart and was extremely efficient. Someone had came out to fix the same problem a day previous but went away saying there wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Two senior engineers Sam & Fred came to what we thought was to dig the garden up and fix some waste pipes but after further investigation they found the issues to be a build up of limescale that was c... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Fontanero
  2. Servicio de drenaje

Escrito por la empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Información de contacto

  • 5 Albemarle Road, Angels House, BR3 5HZ, Beckenham, England, Reino Unido

  • 0208 768 4874

4,7

Excelente

TrustScore: 4.5 sobre 5

192 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(192)

8487 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fast response to emergency call out

Fast response to emergency call out. Couldn’t get through via phone but online chat service was quick and helpful. Problem dealt with quickly and efficiently.

5 de agosto de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Hi

Thank you so much for taking your time to write this review! We are pleased that this was dealt with efficiently and professionally.

Your comments will be passed onto the team.

Thank you again

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Valorada con 5 estrellas sobre 5

Great two blokes

Great two blokes , very helpful didn’t leave job until they was 100% sure work was at no risk of blocking again.

Would recommend.

Please say thankyou again to staff.

29 de julio de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton

Dyno Rod Essex Ltd.

Valorada con 5 estrellas sobre 5

Very good service

Very good service , phoned to say when he would be at my home , arrived on time , fixed the problem in less than 15 mins , water running fee , a little costly but a satisfied customer and the kitchen back to normal ,

25 de julio de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Good Afternoon,

Thank you so much for our 5* review, we are so pleased to hear this feedback for our engineer. We we shall look forward to resolving any plumbing needs you have in the future!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Valorada con 1 estrellas sobre 5

False advertisement

False advertisement, booked a job in to clear drains at our office. Website said they would attend to quote and likely complete the work on the same visit. The technican called me and said it would be a 200+ call out fee then 100 per half hour following that.

19 de julio de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Good Afternoon

We are sorry to hear about your frustrations. I would like to advise that it is part of our process to call to advise you on the hourly rate prior to attending so you have an idea as to whether you would like to proceed.

There is no false advertising, we would still attend to quote free of charge if you did not want to go ahead there and then. The engineers would also be able to give you a more specific quote on arrival once he knows approximately how long it would take. We do not charge if no work is carried out. From the job description we received the prices were provided for the hourly rate for what the price will be based on. I hope that clarifies some concerns and we apologise if that was not made clear

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Valorada con 5 estrellas sobre 5

Great service

Great service

5 de julio de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Good Afternoon,

Thank you so much for our 5* review, we are so pleased to hear our engineer gave you great service.

We will pass on your comments to our engineer Stuart.

Dyno Rod Essex Ltd.

Valorada con 5 estrellas sobre 5

Excellent prompt service

Phoned to let us know he was on the way,quickly identified the problem, wet wipes blocking, cleared quickly and cleaned drain and surrounding area, excellent service

5 de julio de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Hi

Thank you for our review, we shall look forward to working with you in the future should you need us! We are delighted to hear that you had excellent service.

Dyno Rod Essex Ltd.

Valorada con 5 estrellas sobre 5

Very efficient

Dyno-Rod arrived within 30 minutes of my call. Issue was quickly identified and resolved.

4 de julio de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we are pleased to hear of the efficiency of your appointment!

Dyno Rod Essex Ltd.

Valorada con 5 estrellas sobre 5

Did the job and arrived when they said.

Arrived promptly when they said they would, polite and straight on it. Happy to explain what was going on and checked neighbours drain too to be sure.

22 de mayo de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Hi

We are so pleased to receive this great review, thank you for taking the time to leave this for us

Dyno Rod Essex Ltd.

Valorada con 5 estrellas sobre 5

Got same day call out & paid quoted price

Called 20 mins before arrived to let us know he was on his way. Sorted the blockage for us & cleaned up after. Very pleased with the service would definitely use again if we had a problem

16 de mayo de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Hi

Thank you for our review, we really appreciate you taking the time to do this and we shall look forward to working with you in the future should you need us!

We will also this on to our engineer Anton

Dyno Rod Essex Ltd.

Valorada con 1 estrellas sobre 5

Good engineers - thick, useless managers

This week we made two appointments with dynorod via British Gas. All through both days, dynorod sent text messages stating that 'You job is still scheduled to go ahead'. But by late afternoon on both days, it was obvious that they were not going to arrive. When they were contacted, the Dyno managers blamed the British Gas call centre staff (which appeared to be a deliberate lie) and generally made it clear that they couldn't care less. One babbled like an idiot throughout the call, making it practically impossible to reply - then simply hung up when I asked him to listen to my point of view. Another made a sarcastic comment of "You have a nice day" before hanging up. The engineers are very good (when the management can be bothered to set up a simple appointment). But the managers seem to be entirely lacking in any kind of intelligence or useful function.

3 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, turned up on time, did the job.

19 de abril de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Hi

Thank you so much for our 5* review!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Valorada con 5 estrellas sobre 5

Arrived promptly

Arrived promptly. Quickly cleared the blockage. Polite and friendly.

15 de abril de 2024
Opinión espontánea
Logotipo de Dyno-Rod - Essex

Respuesta de Dyno-Rod - Essex

Hi

Thank you for our 5* review!

Great Bay Ltd T/A Dyno Plumbing, South East London, Kent and Essex

Valorada con 4 estrellas sobre 5

Prompt and efficient

Arrived the next day following the initial call. Specified after 2.30pm. He came as promised with a phone call before to say he was on the way. The only thing that would have made me give 5 stars was the fact he didn't have a camera on his van as the call operator said he would.

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased

Very polite and friendly engineers, did their job quickly and efficiently, and left the place very clean. I'm very happy with the service.

5 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

So quick

So quick, came out within an hour of calling, and cleared the drains within 15 mins of being on site

4 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I waited 2 hours for an “emergency…

I waited 2 hours for an “emergency plumber” who couldn’t help but still charged me £180. Then I rang Dyno Rod, 1 hour later he arrived and sorted the problem. Professional, knowledgeable and experienced, loved his work, so happy to have met Stuart, exemplary, top bloke, massive asset to Dyno Rod, shame he is a Spurs fan 🙄 and not a Liverpool Fan 😎but you can’t always have perfection. Cheers Stuart, you da man 👍😎 thank you 🙏 go the Reds 👍😎😂😂😂 Alan

3 de diciembre de 2023
Opinión espontánea

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