We would like to thank Dyno Rod the engineer who came out was just fabulous. Well mannered and very professional at all times. He deserves a big well done from his manager.
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Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB
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We would like to thank Dyno Rod the engineer who came out was just fabulous. Well mannered and very professional at all times. He deserves a big well done from his manager.
La empresa ha respondido
Very fast response Inspected the problem offered advise and assistance Most importantly though How refreshing a company that actually picks up the phone when you call 🙌🏼 Exactly what yo... Ver más
La empresa ha respondido
Helpful and efficient service. Rang before coming, came when they said they would. Courtesy call from office also on the morning to say the cost and procedure. Person who came was efficient and got th... Ver más
La empresa ha respondido
The problem was solved. I was phoned within 24 hours with a price and lads turned up when they said they would. Polite and cheerful. Explained everything in detail and showed me the drains before and... Ver más
La empresa ha respondido
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, Reino Unido
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I think they were a bit busy and didn't get to me on the first time. Not an issue really. Communicated well and organised a suitable second time.
Guy that came was very personable and efficient. Did the job well and cleaned up after himself.
No complaints, highly recommended.

Respuesta de Dyno-Rod - North West
Over the phone, Dynorod offered me a same-day appointment today, 21 Nov, by 1pm, for an emergency sewerage unblock. I called at 1pm to find out why they hadn't shown. Dynorod told me that nobody was available until 26 Nov. Had the company made this clear at the time of making the booking, I would have found someone else. Now I can only get the job done tomorrow. At least I saved £100 on the cost, since Dynorod charge £180 for what others can do for £50-80. The excuse given was that the company prioritises British Gas customers, and they had to come first. So, if you're not a British Gas customer, maybe you'd be better off calling someone else.
Great engineers and Dyno -rod kept me informed of when they would arrive. Blocked drain quickly sorted and engineer friendly and informative.

Respuesta de Dyno-Rod - North West
I contacted the North West office. They kept me informed of when the engineer would arrive. The engineers were prompt, efficient and helpful. They put in a new drain for me, and left the site immaculate. Good customer service and workmanship. The male engineers didn't treat me like a stupid female.

Respuesta de Dyno-Rod - North West
Great. MATTHEW came today. Explained everything simply and explained root cause and how to fix long term. Credit to Dynorod. Lee Chorley lancs

Respuesta de Dyno-Rod - North West
Just had my drain sorted by Kier delightful young man very efficient job done very quickly Thank you so
much Would recommend them with confidence

Respuesta de Dyno-Rod - North West
The worker was professional and friendly, sorted issue straight away.

Respuesta de Dyno-Rod - North West
The guy that came out was polite, helpful and tried to understand the issue, after investigating the problem it was determined that a saniflow had failed and as such he was not able to fix it.

Respuesta de Dyno-Rod - North West
Excellent service from Marcus at Dyno-Rod North West

Respuesta de Dyno-Rod - North West
Callum was brilliant fast and easy to understand and broke everything done for me advised what the issue was and even sent the video for me to send on
Marcus was extremely professional and helpful. 5 star service, Thank you so much
Cameron from northwest group attended today to fix my leak in the bathroom
Very friendly professional man, nothing was too much trouble, went over above to fix the issue successful
Highly recommend
The telephone agents were efficient and helpful, they arranged an urgent call out and their operative rang about 20 minutes before his arrival; he was such a pleasant and polite young man. He figured out the problem right away and fixed it quickly. Would definitely recommend.
Good enough unblocked my drain dispite issues with drain experts pipe bursting gave free camera serve due to this . Did suggest follow up action with lay 4 meters of resin pipe but never got to find out quote for this to see I'd I wanted do follow up action . The man was good but follow up action from office could be better.
Marcus was friendly polite and helpful
He quickly cleared our blocked drain and gave advice about keeping the drains clear
Excellent service. The lad that came out to us is a valuable asset to the company! Very efficient and did the job perfectly!
David came to my house this evening and what looked like a tough one he took in his street, wonderful friendly attitude and saved the day when others would have given up
We were very pleased with the prompt response and the phone calls keeping us up to date as to the time of arrival. Adam was very polite and explained everything he was doing. Very pleased with everything.
A thorough understanding of the drainage problem, and a determination to solve it, led to a very satisfactory outcome. Marcus is an experienced and engaging professional.
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