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Dyno-Rod - North West Opiniones 

535
TrustScore: 4.5 sobre 5

4,7

Vale Street Works, Vale Street, BB3 1LP Darwen, Lancashire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service today clearing a blocked soil pipe. The first operative was great but the engine running all the pumps in the van wouldn't work after a while. She assured me a colleague would come to co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our local plumber was on holiday and could not find anyone else locally, so tried Dyno-Rod. Was able to book online for next day. First thing that day, I had a phone call from them saying someone woul... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The engineer turned up on time & gave me the quote,which I was happy with, I left him to it & he came back to say he wasn't charging me as the issue was the responsibility of UU! Friendly lad & wouldn... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly workers. I spoke to both the call centre and the engineer and they were very helpful. Prices transparent. On the day the engineer explained everything he was going to do; afterwards he ran th... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Fontanero
  2. Servicio de drenaje

Escrito por la empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Información de contacto

  • Vale Street Works, Vale Street, BB3 1LP, Darwen, Lancashire, Reino Unido

  • 01254 367330

4,7

Excelente

TrustScore: 4.5 sobre 5

535 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(535)

8297 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service on-line and from the engineer

Very clear what the price would be and when the visit would happen. Engineer was very friendly and efficient.

6 de diciembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Valorada con 3 estrellas sobre 5

Efficiently cleared problem.

The gentleman was very efficient, polite and personable. He had the issue cleared in no time at all.

Had I not have to await an appointment for over ten days my review would be a five, no question.

3 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simon attending within a few hours and…

Simon attending within a few hours and unblocked the drain and thoroughly cleaned it. Great bloke with excellent communication. He did an amazing job. Highly skilled bloke. Would highly recommend Simon.

1 de diciembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Valorada con 5 estrellas sobre 5

Macauley was incredible

Macauley was incredible. He tried every which way to unblock the toilet. He was here two hours and checked every drain possible. Lovely lad and friendly too.

29 de noviembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Valorada con 5 estrellas sobre 5

Professional and personal

Macauley was very professional and explained everything to me. He definitely gave 5 star service and if anything happens again I would definitely use this company again ….. thank you Macauley so much

28 de noviembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Valorada con 5 estrellas sobre 5

Expert professional work

Mathew was extremely professional and efficient
He had a friendly but respectful attitude
and made a superb job of the drain,
I wish all professional skilled workers were as thorough as Mathew

22 de noviembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Valorada con 5 estrellas sobre 5

Ver happy.

I think they were a bit busy and didn't get to me on the first time. Not an issue really. Communicated well and organised a suitable second time.

Guy that came was very personable and efficient. Did the job well and cleaned up after himself.

No complaints, highly recommended.

22 de noviembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Valorada con 1 estrellas sobre 5

Emergency sewerage unblock 5 days late

Over the phone, Dynorod offered me a same-day appointment today, 21 Nov, by 1pm, for an emergency sewerage unblock. I called at 1pm to find out why they hadn't shown. Dynorod told me that nobody was available until 26 Nov. Had the company made this clear at the time of making the booking, I would have found someone else. Now I can only get the job done tomorrow. At least I saved £100 on the cost, since Dynorod charge £180 for what others can do for £50-80. The excuse given was that the company prioritises British Gas customers, and they had to come first. So, if you're not a British Gas customer, maybe you'd be better off calling someone else.

21 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great engineers and Dyno -rod kept me…

Great engineers and Dyno -rod kept me informed of when they would arrive. Blocked drain quickly sorted and engineer friendly and informative.

20 de noviembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Valorada con 5 estrellas sobre 5

I contacted the North West office

I contacted the North West office. They kept me informed of when the engineer would arrive. The engineers were prompt, efficient and helpful. They put in a new drain for me, and left the site immaculate. Good customer service and workmanship. The male engineers didn't treat me like a stupid female.

17 de octubre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to leave us a review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod again should the need arise. Thanks Michael

Valorada con 5 estrellas sobre 5

Great

Great. MATTHEW came today. Explained everything simply and explained root cause and how to fix long term. Credit to Dynorod. Lee Chorley lancs

13 de noviembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Valorada con 5 estrellas sobre 5

Just had my drain sorted by Kier…

Just had my drain sorted by Kier delightful young man very efficient job done very quickly Thank you so
much Would recommend them with confidence

8 de noviembre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Valorada con 5 estrellas sobre 5

Quick and professional

The worker was professional and friendly, sorted issue straight away.

30 de octubre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Valorada con 4 estrellas sobre 5

The guy that came out was polite

The guy that came out was polite, helpful and tried to understand the issue, after investigating the problem it was determined that a saniflow had failed and as such he was not able to fix it.

29 de octubre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Valorada con 5 estrellas sobre 5

Excellent service from Marcus at…

Excellent service from Marcus at Dyno-Rod North West

18 de octubre de 2024
Opinión espontánea
Logotipo de Dyno-Rod - North West

Respuesta de Dyno-Rod - North West

Thank you for taking the time to write this review! I will pass on the kind words to the engineer! Thank You!

Valorada con 5 estrellas sobre 5

5 stars

Marcus was extremely professional and helpful. 5 star service, Thank you so much

14 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The telephone agents were efficient and…

The telephone agents were efficient and helpful, they arranged an urgent call out and their operative rang about 20 minutes before his arrival; he was such a pleasant and polite young man. He figured out the problem right away and fixed it quickly. Would definitely recommend.

10 de octubre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good enough unblocked my drain dispite…

Good enough unblocked my drain dispite issues with drain experts pipe bursting gave free camera serve due to this . Did suggest follow up action with lay 4 meters of resin pipe but never got to find out quote for this to see I'd I wanted do follow up action . The man was good but follow up action from office could be better.

20 de septiembre de 2024
Opinión espontánea

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