Had a leak from a central heating pipe and called to get it fixed. Both plumbers (Lee and Chris) were absolutely brilliant. Unfortunately Lee wasn't able to fix the issue as it was a Sunday and he did... Ver más
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Localización
Cambiar localizaciónUnit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU Bedwas, Caerphilly, GB
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Consulta las opiniones de los clientes
I’ve had 3 visits from Dyno-Rod in 4 days! Water leaking through floorboards was finally traced to a cistern with multiple issues. All the guys have been lovely, efficient and polite. Last plumber arr... Ver más
La empresa ha respondido
Emergency call out. ...The guy was good that they sent, quick efficient and very helpful...he kept me updated on arrival a few times. ...He obviously works hard, but said he was well looked after by... Ver más
Called to fix a fault on the cistern flushing mechanism, which was constantly filling and emptying water. Arrived within 30 minutes of the call, fixed a new part, all now working well. Very efficient... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Información de contacto
Unit 7 Maritime Court, Bedwas House Industrial Estate, CF83 8HU, Bedwas, Caerphilly, Reino Unido
- 02920 003955
4,8
Excelente
598 opiniones
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Excellent Job
Dyno-Rod were excellent in sorting out my friend's kitchen hot water tap. Although the labour fee is expensive, the gentleman didn't delay and my friend was really happy with the work carried out in such a short time frame. Reliable and efficient. We were informed every step of the way from booking the appointment to the job's completion.
23 de diciembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent service
Very quick response, my problem was rectified very quickly, to my complete satisfaction
27 de diciembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Ian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Christmas day saved by Dyno
Christmas day saved by Dyno, flood occurred due to faulty downstairs tap. No isolation valves to sink had to turn off stopcock so no water or heating. Couldn't wash prepare food use the toilet. But the only company Dyno, Via British Gas saved us and we called many. All done by 10.30 am Chritmas morning. Family happy. Use Dyno!!
25 de diciembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Respuesta de Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent service
Prompt service. Polite and friendly staff. It was a tricky job in a confined space but they stuck at it and got everything fixed in good time. Excellent service.
24 de diciembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Adrian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Dyno Rod did 2 jobs in 2 weeks
Dyno Rod did 2 jobs in 2 weeks. Both times the same man arrived. His name was Charles. He was absolutely first class. Arrived in about an hour. Both jobs were done swiftly and he really knew what he was doing. Staff in the office were very helpful as well. First class business
19 de diciembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Ian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
The shower pump replacement
The company were very efficient in getting the work done promptly. They also kept me updated on how things were progressing. Both employees who came to my house were pleasant and helpful as were the office staff.
18 de diciembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Sue,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Kai Dean and Logan did an excellent job…
Kai Dean and Logan did an excellent job and were very hospitable and insured we were happy with the job on completion we look forward to their return once WW has installed the new box . They couldn’t do enough for us when they were working in the house and house was left clean & tidy They are a credit to your company
15 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Caroline,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Excellent as always
My ballcock in header tank had broken leaving Me with no water. Ifan called shortly after my initial call and informed me of the expected eta. Arrived spot on time fully armed with the necessary equipment. Very friendly, helpful and professional at the end of a busy day. Always had good experiences with the firm. Thank you for taking the worry away so speedily and efficiently. Highly recommended.
6 de diciembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
WATER SUPPLY PIPE REPAIR
Dyno Rod came to fix our external water leak and the 4 people from Dyno Rod ( Logan,Craig,Lee and Kaidean) were diligent, courteous. inventive,clever,skilled and knowledgeable . Undertook thorough testing to locate the leak.Knew what was practical taking into account the nature of the ground e.g using a mole not possible as bedrock too close to the surface. They fully explained what needed to be done and kept us fully informed of progress each day. The drive tiles were re- laid very neatly. An excellent job all round.
21 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Roger,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Update Shower Finally Fixed.
After use for a few weeks no leaks from shower. It looks like it’s finally fixed. If future problems develop as recommended by Dyno Rod will upgrade to ceramic shower tray.
3 de diciembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
thank you for taking the time to review our service. We are extremely proud of the service we at Dyno-Plumbing South Wales achieve and will be sure to share these comments with the team. If there is anything we can do for you, your family or friends in the future please feel free to get in touch. Many thanks Dyno-Plumbing South Wales
They came out quickly on an emergency
They came out quickly on an emergency. They sorted the problem out quickly and efficiently. The engineer was friendly and extremely helpful.
29 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
I have quoted £142.23 for a job that…
I have quoted £142.23 for a job that should have been covered under my British Gas Homecare agreement to replace a radiator- apparently in my area (South Wales) you will be charged by Dyno Rod even though it’s not charge able as it’s covered by my Brutish Gas Homecare agreement - how many vulnerable households have been charged incorrectly because of this 🤔 maybe I’ll bring this to the attention of Martin Lewis
In closing what I will say is when I rang British Gas the representative I spoke to was as concerned she did double check my Homecare agreement it’s a standard radiator which should have been replaced they have no clue why Dyno Rod in South Wales would make this a chargeable job -good job I checked before paying
29 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Dear Jackie,
We're really sorry to hear that your experience fell short of our usual standards.
Your feedback is invaluable, and we totally understand your frustration, unfortunately the work is not covered under your policy and you have been misinformed by the call centre agent.
We'd love to have the opportunity to touch base through email at enquiries@dyno-plumbing.wales and help resolve your concerns?
Thank you,
Carl Phillips
Director
Great service
Great service, the engineer was very polite and helpful.
28 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Gillian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Great Service from Dyno-Rod
Dyno-Rod through British Gas sorted out my leaking kitchen sink mixer tap in their usual capable way, great service!
27 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Ian,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Polite and very professional
Polite and very professional.
Explained the leakage so I could understand what was wrong with the shower.
27 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Susan,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Thank you for an excellent job
Thank you for an excellent job. A very professional team clean and tidy all you need from a hard working trades man. Thank you Paul for you hard work and Barry for your guidance.
20 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi David,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
Awful experience from an incompetent olumber
Awful experience. dyno-rod were appointed from AXA insurance from my Halifax Rewards programme for an emergency home repair - my shower pipe came apart and water was spurting out. They arrived over 6 hours for an emergency call out. The plumber simply removed the whole shower unit and then told me I needed to call a plumber out and buy a new shower. My usual plumber called to me this evening and has repaired the shower unit and has to come back to reattach it to the wall. The incompetent Dyno-rod plumber should have been able to do exactly the same, not leave the job in a worse state. He also left the bathroom with a soaking wet floor after his attempt in there!!
18 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Dear Julie,
We're really sorry to hear that your experience fell short of our usual standards.
Your feedback is invaluable, and we totally understand your frustration. Unfortunatley the repair was not covered under your home emergency policy.
We'd love to have the opportunity to touch base through email at enquiries@dyno-plumbing.wales and help resolve your concerns?
Thank you,
Carl Phillips
Director
Cheerful helpful and punctual
Cheerful, punctual friendly staff who are easy to contact. Neat work. Everything tidied up.
19 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Ricahrd,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise
Superb professionals
Dyno-Rod Caerphilly have been superb. Their manager Lee Rees came out straightaway yesterday after I’d rung the office. Due to the serious nature of our leak in our kitchen he arranged for 1 of their teams to come out first thing this morning, Another Lee & Craig were very professional, polite and explained things very clearly. They moved & replaced poor pipework and left us with fresh running water after 4 days without water as other plumbers couldn’t fix it. We would 100% use Dyno Rod again ! Thank you Lee, Lee & Craig
15 de noviembre de 2024
Opinión espontánea
Respuesta de Dyno-Rod - Plumbing South Wales
Hi Jacob,
Thank you for taking the time to leave us a 5-star review.
We are delighted to hear that our customer service was able to meet your expectations.
Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us.
We hope you would consider using Dyno-Rod Plumbing South Wales again should the need arise.
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