Your representative, Ian Young visited my Mum. He was very knowledgeable and thorough. He explained clearly what the problems were and dealt with them efficiently. He was on time, polite and friendly.... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónCardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB
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Consulta las opiniones de los clientes
Tony C came this morning after calling to inform that he was on his way. He was friendly, respectful, helpful, and carried out the work professionally. Thank you for an excellent service.
La empresa ha respondido
A big thank you to Dino Rod for unblocking the sink and sorting out the problem so quickly. I really appreciate your help, time, and effort. Excellent service and much appreciated!
La empresa ha respondido
My drain was blocked, it was full and the guy that came out done a perfect job. He left mine at 6pm after he unblocked and cleaned up. My drain blocks regular and i hope i get him every time i pho... Ver más
Información sobre la empresa
- Fontanero
- también en la categoría
- Servicio de drenaje
Escrito por la empresa
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Información de contacto
Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, Reino Unido
- 02920 002624
4,8
Excelente
995 opiniones
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Respuesta de Dyno-Rod - South Wales
Good Morning,
Thank you so much for taking the time to leave us such a great review, we are so glad our team were friendly and efficient.
Many thanks
Dyno-Rod South Wales
Easy to book
Easy to book, price quoted did not change, polite and friendly colleagues on the phone and in person, fast and efficient service - highly recommended
25 de septiembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We appreciate you sharing your positive feedback. We're so glad to hear that you found it easy to book, the price was as expected, and our colleagues were polite.
Many thanks
Dyno-Rod South Wales
First class service
Arrived when they said they would. The gentleman who came was very courteous and helpful. Cannot fault him
14 de septiembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that our team arrived on time and provided courteous and helpful service! Thank you for sharing your positive experience with us.
Many thanks
Dyno-Rod South Wales
Brilliant
Brilliant, friendly, professional and rapid service. Definitely our first call for blocked drains!
12 de septiembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that you found our service brilliant, friendly, professional, and rapid. We appreciate your kind words and are grateful for your recommendation!
Dyno-Rod South Wales
Engineer went above and beyond to get…
Engineer went above and beyond to get my drain unblocked from what I thought was just a blocked toilet, great service!
9 de septiembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that our engineer exceeded your expectations and resolved the blocked drain issue effectively. Thank you for your positive feedback and appreciation!
Many thanks
Dyno-Rod South Wales
Blocked waste pipe, hard to get to.
Chris from Dyno-Rod came out to fix the blocked waste pipe situated in our kitchen. Waste water had been spilling out from under the washing machine for the last few days when any water was used in the house. It wasn’t the easiest pipe to get to and as you can imagine was not pleasant to work on. At first it wasn’t budging and he prepared me for the worst but he persevered and it finally cleared. He was a lovely guy, he went above and beyond to clean up after himself too, can’t fault him. Many thanks.
5 de septiembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We're happy to hear that the engineer was able to clear the blocked waste pipe in your kitchen. We appreciate the positive feedback regarding the engineer's perseverance and the effort to clean up after the work.
Many thanks
Dyno-Rod South Wales
Drains blocked
Chris from dyno rod came out today and fixed our blocked drains that other people failed to do only here 45mins all done.very polite,professional and friendly credit to your company all round nice guy.
3 de septiembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that our engineer resolved your blocked drain issue efficiently. We appreciate your kind words regarding our team member's professionalism and friendliness. Thank you for the positive feedback!
Many thanks
Dyno-Rod South Wales
Initially book Drain Doctor …
Initially book Drain Doctor who said they would come the following day, they cancelled on me 30 minutes before they were to arrive. Contacted Dyno Rod and they came on the same day, they even phoned to see if they could attend earlier. The gentleman who attended was very polite, helpful, explained everything and was understanding to my elder father's needs. Would definitely recommend!
29 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We're happy to hear that we could assist you promptly after your initial disappointment. We appreciate you highlighting our team's politeness, helpfulness, and understanding of your father's needs. Thank you for recommending our services.
Many thanks
Dyno-Rod South Wales
5 star service
Really great communication, professional and very capable service from the person who attended, 5 stars all round.
28 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We appreciate your 5-star review! We are happy to hear that you were impressed with the professional and capable service and communication you received.
Many thanks
Dyno-Rod South Wales
Do not use these
Do not use these! 2 days without water whilst we waited around for an emergency call out for a drain overflowing. Told it would be that day. Notified driver had problem with vehicle, so waited for 6 hours to see if resolved. Told no other person could come and we would be the morning of the next day. The next day no communication - we contacted and said we were on the list. No further communication unless we contacted and they couldn't give a time. Said we were bolted on last to the list and no further updates. 4pm we cancelled as had waited around for 2 days and left without ability to use water in house. Total shambles of a company!
24 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We are very sorry to hear about the unacceptable delay and lack of communication you experienced. We understand the frustration and inconvenience this caused, especially being without water for two days. We appreciate you bringing this to our attention, and we will investigate to prevent similar issues in the future.
Many thanks
Dyno-Rod South Wales
Blocked bathroom pipes
I rang late morning, and someone was here to see me early this afternoon to fix the problem. Great guys and would 100% recommend.
21 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We're happy to hear that we could resolve the issue so quickly! We appreciate your recommendation and are grateful for your positive feedback.
Many thanks
Dyno-Rod South Wales
Respuesta de Dyno-Rod - South Wales
Good morning,
We appreciate you taking the time to leave us feedback! We are so glad you received a quick response and fantastic service.
Many thanks
Dyno-Rod South Wales
Removed blocked under man hole
The guy was polite, worked hard to open man hole cover, due to cover stuck, cleaned the blockage.
16 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We're happy to hear that the work was completed successfully! We appreciate you taking the time to leave us this positive feedback.
Many thanks
Dyno-Rod South Wales
I was happy with service the men were…
I was happy with service the men were very polite and explained what they were doing they solved the issue but then told me I had to get hold of Welsh water to solve the problem as I would always have a problem
13 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning
We're glad you were happy with our team's polite and informative service and that they resolved the immediate issue. We appreciate you bringing the additional information to our attention and hope you can resolve the ongoing problem.
Many thanks
Dyno-Rod South Wales
A Big Thank You
A big thank you to the lovely guys who carried out a CCTV drain survey today on a house we are looking to purchase. Despite the current owners abhorrent and obstructive behaviour they assisted us in every possible way that you were able to. Great customer service. Highly recommended.
11 de agosto de 2025
Respuesta de Dyno-Rod - South Wales
Good morning
We appreciate you sharing your experience. We're happy to hear that our team provided great customer service and assisted you with the CCTV drain survey despite the challenges. Thank you for the recommendation!
Many thanks
Dyno-Rod South Wales
Efficient polite
Efficient polite, kept informed and solved the problem. I would recommend and use again if needed.
11 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning
We appreciate your positive feedback and are so glad that we were efficient, polite, and able to solve the problem. We thank you for your recommendation!
Many thanks
Dyno-Rod South Wales
Very professional service
Very professional service - our guy was very efficient and took the time to explain the problem and the solution- would definitely recommend them.
11 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon
We appreciate your feedback! We're happy to hear that you received professional service and that our technician was efficient and explained the issue and solution well.
Many thanks
Dyno-Rod South Wales
Quick and efficient
Sorted issue and ensured there were other drainage problems further down the system.
Advised on a long term solution for a built in design flaw.
8 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good Morning
We're glad we could resolve the issue and identify further problems. Providing long-term solutions is important to us, and we appreciate your feedback.
Many thanks
Dyno-Rod South Wales
Chris has gone over and above today.
Chris has gone over and above today.
He patiently answered all my questions and put up with me standing over him as he checked our drains. He also cleared debris and explained how the whole camera survey worked. He was friendly and knowledgeable. Thankyou very much for coming out.
8 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning
We appreciate you taking the time to share your positive experience. We're so glad to hear that the work was thorough and all your questions were answered in a friendly and helpful manner.
Many thanks
Dyno-Rod South Wales
Positive experience
The guys were excellent and sorted out my drainage problem quickly, efficiently and professionally. They also took the time to explain the ‘why’ of things so I could at least understand what may lead to future issues. So chuck in patience and generosity of knowledge and experience as some of their other positive attributes. The person who handles their bookings lost them the other star…
7 de agosto de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning
We appreciate you sharing your feedback. We're happy the team resolved your drainage issue effectively and explained potential future problems. We'll address the booking concerns to improve our service.
Many Thanks
Dyno-Rod South Wales
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