Tony C came this morning after calling to inform that he was on his way. He was friendly, respectful, helpful, and carried out the work professionally. Thank you for an excellent service.
La empresa ha respondido
Localización
Cambiar localizaciónCardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD Taff's Well, Glan-y-llyn, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Your representative, Ian Young visited my Mum. He was very knowledgeable and thorough. He explained clearly what the problems were and dealt with them efficiently. He was on time, polite and friendly.... Ver más
La empresa ha respondido
A big thank you to Dino Rod for unblocking the sink and sorting out the problem so quickly. I really appreciate your help, time, and effort. Excellent service and much appreciated!
La empresa ha respondido
Nathan came round very shortly after I had called for a blocked drain. He had a tricky job locating the problem with complicated and hidden pipework but persisted until it was sorted out. He was cheer... Ver más
La empresa ha respondido
Información sobre la empresa
- Fontanero
- también en la categoría
- Servicio de drenaje
Escrito por la empresa
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Información de contacto
Cardiff Road, Glan-y-llyn Industrial Estate, CF15 7JD, Taff's Well, Glan-y-llyn, Reino Unido
- 02920 002624
4,8
Excelente
995 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
5 stars
Both we very polite and professional, great service
10 de noviembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We appreciate you taking the time to leave us this great review. We are so glad you were happy with our polite and professional service.
Many thanks
Dyno-Rod South Wales
Beyond what was expected.
Chris was fantastic - he had to go up the very tight and uncomfortable attic to solve the problem but he didn’t flinch . It was late on a Friday and he could have easily walked away but he didn’t and we are very grateful. Thanks for a great service.
7 de noviembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We're happy to hear that the service was great! We appreciate you acknowledging the technician's dedication to solving the problem, even in challenging circumstances. Thank you for your positive feedback!
Many thanks
Dyno-Rod South Wales
Professional service
I received a great service from Dyno, professional booking service, arrived when they said they would and gave good advice
5 de noviembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We appreciate you sharing your feedback. We're happy to hear that you received great service, a professional booking, and helpful advice.
Many thanks
Dyno-Rod South Wales
Fantastic service
The lads came on time. Sorted the problem really quickly. Fantastic service 👏
7 de noviembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We appreciate you taking the time to leave us feedback. We're so happy to hear that our team was prompt and resolved the issue quickly.
Many thanks
Dyno-Rod South Wales
Great service today on my dad's blocked…
Great service today on my dad's blocked toilet. Engineer really helpful and sorted out the issue providing advice on the best way forward.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We're happy to hear about the great service for your dad's blocked toilet. It's great the engineer was helpful and provided useful advice. Thanks for the feedback.
Many thanks
Dyno-Rod South Wales
Not cheap but worth every penny!
Ok, straight up, Dyno is not a cheap option but my goodness, they answer the phone, they send very competent professionals to do the jobs efficiently and promptly so in my opinion, worth every penny. Thank you for great service.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We appreciate you taking the time to share your positive experience! We're happy to hear that our prompt and efficient service, delivered by competent professionals, met your expectations. Thank you for recognizing our commitment to quality.
Many thanks,
Dyno-Rod South Wales
Quick response
Quick response, timely service but charges should be less for 15 minutes. Charges should be revised.
29 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We're glad you appreciated our quick response and timely service. We appreciate your feedback regarding our charges and will consider your comments as we review our pricing.
Many thanks,
Dyno-Rod South Wales
Polite respected my home and made sure…
Polite respected my home and made sure the job was spot on
28 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We appreciate you sharing your experience! We are so glad that we respected your home and met your expectations.
Many thanks,
Dyno-Rod South Wales
Booked online
Booked online . Easy to do this . Great to be able to include time you would like visit.
Within minutes received confirmation of my same day booking.
Received a phone call to confirm booking also check that I was aware of standard charge and terms and conditions. Very friendly staff member.
Engineer rang to advise he was 20mins away. Good communication all round.
Engineer was very friendly and efficient.
Persisted with blocked drain until finally able to clear it.
Very grateful for excellent and efficient service.
24 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We're happy to hear that booking was easy and that you were able to select your preferred time. We appreciate you noting the clear communication and the engineer's friendly, efficient service in resolving the blocked drain. Thank you for your positive feedback!
Many thanks,
Dyno-Rod South Wales
Respuesta de Dyno-Rod - South Wales
Good morning,
We're happy to hear that you found our service quick and friendly. Thank you for your positive feedback; we appreciate it.
Many thanks,
Dyno-Rod South Wales
Quick response and very friendly and…
Quick response and very friendly and professional.
21 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We're glad you found our team's response quick, friendly, and professional. Thank you for your positive feedback; it means a lot to us.
Many thanks,
Dyno-Rod South Wales
Prompt efficient service
Prompt efficient service , good communication
20 de octubre de 2025
Opinión espontánea
Charging £190 when the problem took 1…
Charging £190 when the problem took 1 minute to fix is extortionate.
13 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good Morning,
Thank you for your review and we are sorry you have felt a level of dissatisfaction with the price you were charged.
We can see your booking was made online where our charges are quite clear that a fixed rate £190.00 for a standard unblock will be charged and a phone call prior to the visit was also made quoting the charge. This charge applies for any time duration at site provided it falls as a standard unblock not requiring additional specialised equipment therefore the charges aligned with the price structure shown.
If you feel you would like to discuss this further then please do give us a call.
Many thanks
Dyno-Rod South Wales
Excellent work
Quick response , polite and helpful engineers and problem resolved quickly
13 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We appreciate your review! We're happy to hear that our engineers were polite and helpful and resolved the issue quickly.
Many thanks,
Dyno-Rod South Wales
Engineer was extremely helpful
Engineer was extremely helpful. He phoned to inform me when he would arrive. Was on time. Listened, discussed and dealt with blockage problem. He's ordered a camera check to be done as it's been an ongoing problem, to see if any cause can be found. Was thorough & i totally appreciate his help and advice.
13 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good Morning,
We appreciate you sharing your positive experience. We're happy to hear that the engineer was helpful, punctual, and thorough in addressing the blockage. We value your appreciation for the advice and the planned camera check.
Many thanks,
Dyno-Rod South Wales
I strongly do not recommend their…
I strongly do not recommend their services!!!!!!!!!
I had a very disappointing experience with Dyno-Rod Plumbing and Drain Service. A team arrived at my home, but after 30 minutes, they informed me that they couldn’t do anything that day. I was charged £120 for this visit, which I find completely unacceptable!
The appointment window was set for between 9 AM and 3 PM, yet they showed up at 2 PM. It makes me wonder if they simply didn’t want to put in the effort and preferred to collect a fee for showing up on a Friday instead of actually helping me. Their job was to investigate the cause of the toilet blockage, but they did nothing of substance.
It feels like they could have just as easily told me over the phone that they wouldn’t be able to assist instead of charging me for a visit that yielded no results. It seems that each additional visit is just another opportunity for them to collect more money without genuinely resolving issues.
In contrast, I had a previous experience with a Polish company that worked tirelessly to address a similar blockage, even if they couldn’t pinpoint the exact cause. Unfortunately, Dyno-Rod did nothing and simply stated they couldn’t help.
I strongly do not recommend their services!
10 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We appreciate you bringing this to our attention. We're sorry to hear about the unsatisfactory service and the charge for the visit. We'll review this situation to see how we can improve our service and communication in the future. Thank you for your feedback.
Many thanks
Dyno-Rod South Wales
Prompt
Prompt, professional, kind and helpful. Reasonable prices.
7 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good afternoon,
We are so happy to hear that you had a positive experience with our team and our prices. Thank you for your kind feedback!
Many thanks
Dyno-Rod South Wales
Kris did a thorough job and soon I had…
Kris did a thorough job and soon I had a clean free running drain again. Pleasant and friendly too. Ann Roberts
1 de octubre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good morning,
We're happy to hear that the drain cleaning service was thorough and effective. We appreciate your positive feedback regarding the pleasant experience.
Many thanks
Dyno-Rod South Wales
Highly recommended
Came out within a few hours on a Saturday the man was really nice. Cleaned the drains. Highly recommended.
27 de septiembre de 2025
Opinión espontánea
Respuesta de Dyno-Rod - South Wales
Good Morning,
We're happy that we could help you so quickly on a Saturday! Our team appreciates your recommendation and is glad the drain cleaning went well.
Many thanks
Dyno-Rod South Wales
Respuesta de Dyno-Rod - South Wales
Good Morning,
Thank you so much for taking the time to leave us such a great review, we are so glad our team were friendly and efficient.
Many thanks
Dyno-Rod South Wales
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.