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Dyno-Rod - Thames Valley Opiniones 

1164
•
TrustScore: 5 sobre 5

4,8

Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY Swallowfield, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Blocked toilet which I couldn’t resolve so called DynoRod. The engineer attended in double quick time, was cheerful and super efficient, cleaned the offending article after retrieving it and then de... Ver más

Valorada con 5 estrellas sobre 5

Online booking process was very easy. Time window sent by text and email. Cost was then confirmed by phone. The engineer at the time he’d advised, and was courteous throughout his visit. He quickly di... Ver más

Valorada con 5 estrellas sobre 5

Your engineer was extremely helpful and went the extra mile to identify two blockages, one of which was 10 metres from the house. He climbed into the drain to remove the roots. At all times he was co... Ver más

Valorada con 5 estrellas sobre 5

I rang there number, told them about the problem. They found a man who could help and arranged an appointment very nearly immediately. He rang just before arrival, took action and cleared the blockage... Ver más


Información sobre la empresa

  1. Fontanero
  2. también en la categoría
  3. Servicio de drenaje

Escrito por la empresa

Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.

The Dyno-Rod difference

No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee

Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.

Información de contacto

  • Unit 11 Wyvol Court Farm,, Basingstoke Road,Swallowfield,, RG7 1PY, Swallowfield, England, Reino Unido

  • 0118 3913657

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
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3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1164)

8367 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Went beyond my expectations

Went beyond my expectations! We had sewage leaking over our patio and within an hour or so of making a booking they arrived and sorted the issue out within half an hour. The service was so quick and very reasonably priced, would definitely recommend.

4 de enero de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Vicky,

We're happy to hear that we exceeded your expectations! We are glad we could quickly resolve the sewage issue on your patio. Thank you for recommending our prompt and reasonably priced service!

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent service from Dan

Excellent service from Dan, as always. Friendly, helpful, efficient, and a clean and tidy worker. All issues solved without drama.

5 de enero de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello John,

We appreciate you sharing your feedback! We're so glad to hear that you were happy with the friendly, helpful, and efficient service you received.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, fast response, cleared the issue and was very helpful on advice for the future.

5 de enero de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello,

We appreciate you sharing your positive experience! We're so glad that our service was excellent, fast, and helpful in resolving the issue and providing future advice.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent service out within a hr and…

Excellent service out within a hr and blockage cleared within a hr.

Thats on a cold day in the dark cant ask for better, quote given and agreed upfront so you know what your in for, one all in price.

3 de enero de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Kevin,

We're happy to hear that you received excellent service! It's great to know the blockage was cleared quickly, even in challenging conditions. We appreciate your positive feedback regarding our upfront pricing.

Best wishes
Marie
Dyno-Rod

Valorada con 2 estrellas sobre 5

1st January emergency

On 1st January AM, we noticed our drains overflowing due to our waste pipes all being blocked so logged it as an emergency. I had to chase several times as didn't hear from anyone and was told each time the engineer would call me.
When the engineer did call it was awkward as he advised a higher price than we were quoted and I also wasn't able to pay via credit card. It was an anxious day, we had guests and had to send them out for the day as no toilets or water.
6.20pm engineer arrived and I was happy he was able to fix our problem. However he advised that he'd been to only one job that day, then gone all the way home before our job had come through to him. Why then did we wait so long when we had logged it at 11.30am and I had also called for an update at 3pm? We had stated how urgent it was.
Weve used Dynorod before on Easter Monday and were very impressive with everything, with the communication, service etc. This time it was the complete opposite so we feel very disappointed about yesterday's experience.

1 de enero de 2026
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Leanne,

We appreciate you bringing this to our attention. We're sorry your emergency service didn't meet expectations, especially regarding communication, pricing, and the engineer's arrival time. We'll review your feedback to improve our service and response times. Thank you for your past positive experience and for helping us do better.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Quick Service

Enquiry made and phone call received almost immediately. Engineer booked in for same day, phone call when they were 30 minutes away. Excellent service, problem sorted within minutes, very pleased with the service received, especially as it was New Year’s Eve!

31 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Beverley,

We appreciate you sharing your positive experience. We're happy to hear that you received prompt service and that the problem was resolved quickly, especially on New Year's Eve.

Best wishes
Marie
Dyno-Rod

Valorada con 2 estrellas sobre 5

I don't know why he turned up

The engineer turned up and said that the issue I had might be with Thames Water, so contact them. He didn't charge me but at the same time didn't do anything. I don't know why he bothered turning up.

29 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello John,

We appreciate your feedback and we are sorry the visit wasn't more helpful. We'll review this situation to see how we can improve our service in the future.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Great response and service

Easy to book at 11pm to come round the next day to clear my underground pipes. Luke was very careful to carry out the work and solved the issue.

29 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Gareth,

We're happy to hear that booking was easy and the work was carried out carefully to resolve the issue with your underground pipes. Thank you for your positive feedback!

Best wishes
Marie
Dyno-Rod

Valorada con 4 estrellas sobre 5

Got there in the end !!

The response was prompt even on Christmas week Saturday. Stefan called to let us know he was on his way and arrived when he said he would. He persevered and finally managed to clear the blockage which was some 15 metres away from my property. My only concern was his initial diagnosis that a modest little box bush and it's roots were the cause of the problem. I managed to dissuade him of this. That said he did keep at it and cleared the blockage after about 4t minutes.

27 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello David,

We appreciate you taking the time to share your experience. We're glad the response was prompt and the blockage was cleared. We've noted your concern regarding the initial diagnosis and will review our procedures. Thank you again.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent service

Provided excellent service at short notice in the afternoon on Christmas Eve. Cleared the drain in a few minutes and did some exploratory work to find the source of the problem.

Much better than the previous company I used.

24 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Bob,

We're happy to hear that we provided excellent service on Christmas Eve! It's great to know that we were able to quickly clear the drain and identify the problem's source, exceeding your expectations compared to your previous experience. Thank you for your positive feedback.

Best wishes
Marie
Dyno-Rod

Valorada con 4 estrellas sobre 5

From making an online booking to concluding the work

From making an online booking to successfully concluding the job I felt as if I was in safe hands.
Polite and informative. I would definitely use Dyno-Rod again.

22 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Jack,

We're happy to hear that you felt secure with us from booking to job completion. It's great to know our service was helpful, and we appreciate your recommendation!

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Very helpful and competent workman…

Very helpful and competent workman sorted out the difficulty

22 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Elinor,

We're happy to hear that our workman was helpful and competent in resolving the issue. Thank you for your positive feedback!

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Very prompt service professional…

Very prompt service professional plumber attended and dealt quickly with problems look forward to them returning to carry out additional works required

17 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello,

We appreciate you taking the time to leave us a 5-star review! We're happy to hear that the service was prompt, and our engineer dealt with the problems quickly. We look forward to assisting you with the additional works.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Brilliant service from start to finish

Brilliant service from start to finish, friendly professional and efficient. Thanks Michael!

18 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Zoi,

We appreciate you taking the time to share your feedback. We're happy to hear that you received brilliant, friendly, professional, and efficient service.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Prompt. Reasonably priced.

18 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Martin,

We appreciate you taking the time to share your positive experience with our prompt and reasonably priced service. We are happy to hear that!

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Engineer was excellent

Engineer was punctual , professional and explained everything
Work was carried out quickly and with minimum disruption
Colin Hayter

18 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Mr C Hayter,

We're happy to hear that the engineer was punctual and professional, providing clear explanations. We appreciate your feedback regarding the quick and minimally disruptive work.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

The engineer by the name of Tom…

The engineer by the name of Tom deserves sole credit. Polite, professional and efficient. 10 out of 10 Tom.

16 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Sundeep Chandel,

We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your compliments regarding the service you received.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

The Dyno team were so good from start…

The Dyno team were so good from start to finish, team at the office and the team who helped me in person.

They were informative, reassuring, and explaining each step. Friendly, helpful and made me feel comfortable.

I am so pleased I used Dyno Rod I would certainly recommend them.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Nicola,

We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that our team was informative and helpful throughout the entire process and made you feel comfortable. We value your recommendation!

Best wishes
Marie
Dyno-Rod

Valorada con 4 estrellas sobre 5

Expensive but friendly

The guys who came round to check the drain blockage were friendly and clearly explained the problem. They helped to clear some of the blockage but then advised us how to fix it properly ourselves. For the call out charge I wold have expected more help and fixing of the problem from them

5 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello Lauren,

We appreciate you sharing your experience. We're glad the team was friendly and explained the issue clearly. We're sorry the service didn't fully meet your expectations for the call-out charge, and we'll review this feedback.

Best wishes
Marie
Dyno-Rod

Valorada con 5 estrellas sobre 5

Dan was super helpful

Dan was super helpful, very happy customers - thank you.

11 de diciembre de 2025
Opinión espontánea
Logotipo de Dyno-Rod - Thames Valley

Respuesta de Dyno-Rod - Thames Valley

Hello J L,

We are very happy to hear that you had a positive experience. Thank you for sharing your kind words; we appreciate it.

Best wishes
Marie
Dyno-Rod

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