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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Spent ages in B&Q looking for replacement bulbs for under cupboard lights. Came home, looked online, ordered easily. Delivered, standard delivery 2 days later. Able to track delivery. Really good ha... Ver más

Valorada con 5 estrellas sobre 5

Ordered 6 electric wall heaters to replace current ones which had become faulty. Being winter, needed them quickly and e-tradecounter delivered on that score, arriving next day. Had a couple of querie... Ver más

Valorada con 5 estrellas sobre 5

I wasn't sure exactly what I wanted but a quick chat with Sara on the 'live chat' gave me all the answers. I rang to place my order and again spoke with Sara who remembered me from the 'live chat'.... Ver más

Valorada con 3 estrellas sobre 5

The goods arrived next day & the product functioned as expected. But the item was packaged in a much too large a box with no cushioning or filling material whatsoever, so could easily have arri... Ver más

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. también en la categoría
  3. Fontanero
  4. Tienda de baterías
  5. Tienda de iluminación
  6. Tienda de suministros de cocina

Información proporcionada por diversas fuentes externas

We use TrustPilot to monitor and review our performance and to allow new and existing customers to buy with confidence. Our goal is for every customer to give us 5 star reviews, if a reviewer has a negative comment then we look at how we can improve our service to make sure the problem doesn't repeat itself so improving future customer experiences and the overall performance of the company.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

668 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,3

Todas las opiniones

(668)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great service, good prices

I ordered a radiator wall panel and this was the cheapest place for the product I wanted. Delivery price was great and all arrived perfectly.
Thank you very much

6 de septiembre de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super Fast Delivery

Ordered this item on Friday and delivered on the Monday. Great product and very good communications.

6 de septiembre de 2014
Opinión espontánea
Valorada con 4 estrellas sobre 5

Fast efficient despatch of good products

Well my friends, you would have scored 5 stars, but sadly you broke my confidence by sharing my email address with another company. I was bombarded with marketing e mail from a clothing company. TOTALLY UNACCEPTABLE. Nowhere did I agree for you to use my e mail address with another company. Perhaps you need to think seriously about this, irrespective if the company is related to yours, or not. Hope I have made it clear that this a complete breach of confidentiality.

4 de septiembre de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

As promised

Item ( electric radiator) arrived in perfect condition and within the timeframe given. Will use them again for my next purchase.

3 de septiembre de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

GOOD SERVICE

Spent ages in B&Q looking for replacement bulbs for under cupboard lights. Came home, looked online, ordered easily. Delivered, standard delivery 2 days later. Able to track delivery.
Really good hassle free service

1 de septiembre de 2014
Opinión espontánea
Valorada con 1 estrellas sobre 5

I've paid in full and have no product

I have paid for a 4 wall lights. They were meant to be delivered 2 weeks ago. I haven't been able to speak to anybody at e-tradecounter - I've left messages, sent emails and have had no response.

29 de agosto de 2014
Opinión espontánea
Valorada con 1 estrellas sobre 5

very dissapointed, felt as if i had been cought

the way the item was advertised i believed i was buying two items the same for a very slightly cheaper offer when it stated x2 i bought in good faith believing this meant times two items at a slightly reduced price. it was not until receiving my goods and calling your office i was told it only meant 2 light fittments and i should have been more thorough when reading the description on the (what i didnt know then) second item..
i realy and truely think i had been conned.

25 de agosto de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honest and great comms

Ordered a light and within a day they'd advised it was no longer available so had given me a refund. Very honest, good comms. Would use again.

12 de agosto de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

All expectations exceeded

The ordering process was easy and trouble free. Having never used this company before I wasn't sure what to expect. The products ordered were out of stock but I received as couple of e-mails letting me know the situation and keeping me up to date with a revised delivery date. They duly arrived on time, the day following despatch, well packaged and presented

3 de agosto de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

wow talk a out speady service

I was looking for a replacement fan and the usual places like argos were sold out. So I went online found this company who had fans in stock and at a good price. Once ordered I came home the next day to find it had been delivered. Thanks.

3 de agosto de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellent service, kept informed all the way through.

Ordered goods and then received E Mail with apology and informing of delayed delivery date and expected new delivery date. I was informed they would try to improve on date and they were good to their word it arrived a full 4 days early. I wish all site were as good as this one. Excellent service.
Thanks to the team

27 de julio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

What more could you ask for

Excellent service given up to the hour delivery time and the option to change the delivery date. The tower fan I purchase was well packaged and exactly as photo and description. Would definitely recommend and use again. Not very often do you get such a professional service but trade counter provided just that and more.

25 de julio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Problems with order, but absolutely super service

We ordered a hot water urn for an event. The first urn arrived on time but was the wrong one, it was 10l not 20l. I called and they were very apologetic and got a replacement out to me straightaway which was due to be with us by Friday latest (needed for Saturday). It wasn't delivered but that was due to an error by the courier, not e-tradecounter who sent out another one! One of the 20l urns arrived and was damaged, but the final (3rd!) one then arrived and was perfect. It was a bit of a hassle, but e-tradecounter couldn't have done more to help us. It was just unfortunate that these events happened. I wouldn't hesitate to recommend them and would definitely use them again, as I know that any problems encountered in the delivery of the goods (which can often happen) will be sorted quickly, politely and efficiently.

21 de julio de 2014
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast, easy to use and friendly.

The website was well structured and user friendly. Once ordered the communication, whilst automated, was very good and delivery was no fuss and very quick. Would definately look use them again

15 de julio de 2014
Opinión espontánea

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