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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Spent ages in B&Q looking for replacement bulbs for under cupboard lights. Came home, looked online, ordered easily. Delivered, standard delivery 2 days later. Able to track delivery. Really good ha... Ver más

Valorada con 5 estrellas sobre 5

Ordered 6 electric wall heaters to replace current ones which had become faulty. Being winter, needed them quickly and e-tradecounter delivered on that score, arriving next day. Had a couple of querie... Ver más

Valorada con 5 estrellas sobre 5

I wasn't sure exactly what I wanted but a quick chat with Sara on the 'live chat' gave me all the answers. I rang to place my order and again spoke with Sara who remembered me from the 'live chat'.... Ver más

Valorada con 3 estrellas sobre 5

The goods arrived next day & the product functioned as expected. But the item was packaged in a much too large a box with no cushioning or filling material whatsoever, so could easily have arri... Ver más

Información sobre la empresa

  1. Servicio técnico de calefacción y calderas
  2. también en la categoría
  3. Fontanero
  4. Tienda de baterías
  5. Tienda de iluminación
  6. Tienda de suministros de cocina

Información proporcionada por diversas fuentes externas

We use TrustPilot to monitor and review our performance and to allow new and existing customers to buy with confidence. Our goal is for every customer to give us 5 star reviews, if a reviewer has a negative comment then we look at how we can improve our service to make sure the problem doesn't repeat itself so improving future customer experiences and the overall performance of the company.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

668 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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4,3

Todas las opiniones

(668)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good then bad!

service was great but delivery was a disaster. you should not use dpd. they told me it would be left in the porch and then told me that "porch" had signed for it. I looked everywhere and couldn't find it, phoned dpd and they told me it was in the front porch.
I then got the parcel from my neighbour who found it 2 days later in his postbox.
Dpd could ruin your reputation.

26 de abril de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Very expensive postage!!

I bought 3 small link cables for some under cabinet lighting. These were discontinued by the manufacturer some time ago so searched the internet and managed to find some on the e-tradecounter website. I called to check they had them in stock which they did, so went ahead and ordered but the cost of postage was exorbitant! £12.00 to send 3 small link leads. So not only are these people making a profit on the goods they sell but also making a fat profit on the postage!!

10 de febrero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service

Did my order on telephone & found it easy & straightforward The person I spoke to was polite & pleasant The item didn't arrive in the time frame so rang the company & was assured the item had been dispatched She said that she would contact the courier & ring me back This she did & there had been a problem at the couriers depot & told it would be delivered to me on Monday ( this being late Friday afternoon) The item was duly delivered on Monday Although there was a delay it was dealt with speedily & effectively by the lady at e- tradecounter No hesitation in recommending this company based on my experience

2 de febrero de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very efficient

Having had problems with ordering online, the service I received over the phone and then in the really prompt delivery was great.

26 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to order

An easy to navigate website and not difficult to find product with capacity to ask questions! Very good for a non-technical person.

25 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great from start to finish.

super impressed with e-trade counter - very very nice people to deal with and nothing was too much bother.

A delight to speak to and goods turned up very quickly and well packaged

21 de enero de 2017
Opinión espontánea

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