Easipay Carpets Ltd Opiniones 

3902
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered carpet for fitting advised the company that was off on holiday specifically for their carpet fitting and was available from 2nd to 4th of November rang twice to confirm note placed on account.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had laminate and vinyl fitted today by 3 lads from Leeds. Did an amazing job, very professional, quick and tidy. Very impressed, will be returning. Thankyou

Valorada con 5 estrellas sobre 5

Love the grey laminate flooring we had put down by you in lounge hall and bedroom . Excellent healthier and faster to clean than the carpet that was down when we moved in .especially with having two... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Joe canton come to my flat to give me and my family a quote on the flooring . He was so polite , patient and explained things more than once and made sure I understood everything . I couldn’t have ask... Ver más

Información sobre la empresa

  1. Tienda de pisos
  2. también en la categoría
  3. Proveedor de suelos de madera y laminados
  4. Tienda de alfombras

Escrito por la empresa

We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
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3 estrellas
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1 estrella

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4,3

Todas las opiniones

(3902)

581 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The experience was great

The experience was great, was great quality of work I would definitely recommend to anyone fast and reliable and my carpets was fitting nicely as well as as the underlay the gentleman was easy to talk to will be definitely be using them again for my other rooms 😊

2 de noviembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Joe canton 5 stars…

Joe canton come to my flat to give me and my family a quote on the flooring . He was so polite , patient and explained things more than once and made sure I understood everything . I couldn’t have asked for anyone better to come out to give us the quote . So thank you Joe. 100% recommended .

30 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor fitting experience

Ordered carpet for fitting advised the company that was off on holiday specifically for their carpet fitting and was available from 2nd to 4th of November rang twice to confirm note placed on account. Got a fitting date of 6th. Rang and told could cancel but would not receive any monies already paid and then told it was just advisory recommendation. Much better off going to a local carpet shop and choosing your date than hoping this company can get it right.Would not recommend unless you were not in work as cannot accommodate you otherwise.

30 de octubre de 2026
Opinión espontánea
Logotipo de Easipay Carpets Ltd

Respuesta de Easipay Carpets Ltd

Thank you for your feedback. We're sorry to hear that you were disappointed with the fitting arrangements.

When your fitting was booked, our process was explained, including that bookings are made for a particular week rather than a guaranteed specific day. You were booked into the week commencing 2nd November, which was selected to accommodate your availability. We also explained that we would confirm the actual fitting day by the end of the preceding week.

We appreciate that you had made arrangements around your time off work and had specifically advised us of the dates you were available. Your preferred dates were noted on your account; however, we did explain that, while we would do our best to take these into consideration, we could not guarantee fitting on a particular day.

We understand that this may not have been the arrangement you were hoping for, and we're sorry if there was any misunderstanding. We do try to be as clear as possible about our fitting process so customers know what to expect when placing an order.

Kind regards,
Customer Services Team

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Really pleased with our new laminate flooring! The quality of the work is fantastic, and the finished result looks absolutely brilliant. The team were professional, friendly, reliable, and did a great job from start to finish. The flooring has completely transformed the room, and we couldn’t be happier with the results. Would definitely recommend this company to anyone looking for laminate flooring. Excellent service and a fantastic job all round. Thank you! 😊

28 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Had laminate and vinyl fitted today by 3 lads from Leeds. Did an amazing job, very professional, quick and tidy. Very impressed, will be returning. Thankyou

27 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience from start to…

Fantastic experience from start to finish was in a hurry to get ordered and fitted due to the birth of my child. Very easy to communicate with and highly recommended from me and my family. Fitters was also amazing and speedy

26 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have had a really good experience…

I have had a really good experience with easycarpets they were very welcoming the went through every detail with me they were amazing iam so happy and made up with my flooring they have done amazing job i will be putting more orders in thank you so much

23 de octubre de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Lovely carpets but service and…

Lovely carpets but service and reliability is questionable, had to arrange fitting for 2 carpets on 2 separate days and had issues both times, first time they brought the wrong carpet, this time I'm told my carpet hasn't arrived in the warehouse, despite arranging fitting over a month ago, I will not be using again and most definitely would not recommend

26 de octubre de 2026
Opinión espontánea
Logotipo de Easipay Carpets Ltd

Respuesta de Easipay Carpets Ltd

Thank you for your feedback. We're really sorry for the frustration and disappointment caused by the issues with both of your fitting appointments. Unfortunately, on this occasion, we experienced a stock issue that meant your carpet was not available as expected, and we completely understand how disappointing this is, particularly after waiting and arranging your fitting in advance.

We appreciate that, alongside the previous issue with the wrong carpet being delivered, this has fallen well below the level of service we aim to provide. Please accept our sincere apologies. We understand why you've been left disappointed, and we're sorry we've let you down.

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