Easipay Carpets Ltd Opiniones 

3902
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered carpet for fitting advised the company that was off on holiday specifically for their carpet fitting and was available from 2nd to 4th of November rang twice to confirm note placed on account.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had laminate and vinyl fitted today by 3 lads from Leeds. Did an amazing job, very professional, quick and tidy. Very impressed, will be returning. Thankyou

Valorada con 5 estrellas sobre 5

Love the grey laminate flooring we had put down by you in lounge hall and bedroom . Excellent healthier and faster to clean than the carpet that was down when we moved in .especially with having two... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Joe canton come to my flat to give me and my family a quote on the flooring . He was so polite , patient and explained things more than once and made sure I understood everything . I couldn’t have ask... Ver más

Información sobre la empresa

  1. Tienda de pisos
  2. también en la categoría
  3. Proveedor de suelos de madera y laminados
  4. Tienda de alfombras

Escrito por la empresa

We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
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1 estrella

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4,3

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(3902)

581 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Service and experience

I had a fitting date so ive asked my family members to come and help empty my sons bedroom so it was all ready. I was waiting allday for the lad to show up. Communication was none existent all throughout the day so around 5pm I got intouch with the managers for them to contact fitter and still no communication until 8pm when the fitter finally arrived. I was fuming and had a little boy who's autistic who was waiting to go to bed

21 de octubre de 2026
Opinión espontánea
Logotipo de Easipay Carpets Ltd

Respuesta de Easipay Carpets Ltd

Hi Charlene,

We’re sorry for the frustration and inconvenience caused by the lack of communication on the day of your fitting. We appreciate that you had arranged for family members to help prepare the room, and we understand how upsetting the uncertainty must have been, particularly with your little boy waiting to go to bed.

Although you were aware that your fitting was scheduled as the 6th job of the day, we appreciate that you should still have been kept informed of the fitter’s expected arrival time. We apologise that this did not happen.

We’re pleased that your flooring has now been fitted and that you’re happy with the finished result, but we recognise that better communication would have made the experience much less stressful.

Thank you for your feedback, which we will take on board.

Valorada con 5 estrellas sobre 5

Fantastic quality carpet fitted by…

Fantastic quality carpet fitted by Scott and his colleague yesterday on my stairs and landing, excellent workmanship by both guys,extremely happy with the result,no problems setting up the payment plan. Highly recommend this company.

20 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Can't fault the company

Can't fault the company, from the measuring to fitting was spot on, it only took him about 15 mins to fit and I'm so in love with the flooring. the team on FB also need a raise they reply straight away.

15 de octubre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic

Fantastic, had Living room, Hallway and Bedroom done, me thinking it would be an all day job was done in 2 and half hours and had a cracking laugh with the fitters, Highly recommend! Cheers!

17 de octubre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Issues after issues I will never use this company again I will not be telling anyone else to use this company the communication between each other on this company is beyond poor its took me from about 2 months to finally have my flooring fitted issues with the measurements not done right issues with the guy didnt bother to check to see if the laminate will fit under the door then more issues with when the guy that laid the vinyl would come bk to finish the rest just terrible never again its took absolutely weeks for this job to be finished all it was is the landing

19 de octubre de 2026
Opinión espontánea
Logotipo de Easipay Carpets Ltd

Respuesta de Easipay Carpets Ltd

We’re very sorry to hear about your experience and the frustration caused by the delays, measurement issues and communication throughout your installation. This is certainly not the level of service we aim to provide.

We would really appreciate the opportunity to look into what happened and understand where things went wrong. Unfortunately, we haven’t been able to identify your order from the information available, so please contact our team directly with your order details so we can investigate this further.

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