Ordered carpet for fitting advised the company that was off on holiday specifically for their carpet fitting and was available from 2nd to 4th of November rang twice to confirm note placed on account.... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Had laminate and vinyl fitted today by 3 lads from Leeds. Did an amazing job, very professional, quick and tidy. Very impressed, will be returning. Thankyou
Love the grey laminate flooring we had put down by you in lounge hall and bedroom . Excellent healthier and faster to clean than the carpet that was down when we moved in .especially with having two... Ver más
La empresa ha respondido
Joe canton come to my flat to give me and my family a quote on the flooring . He was so polite , patient and explained things more than once and made sure I understood everything . I couldn’t have ask... Ver más
Información sobre la empresa
- Tienda de pisos
- también en la categoría
- Proveedor de suelos de madera y laminados
- Tienda de alfombras
Escrito por la empresa
We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.
Información de contacto
Farnley Park, LS21 2QF, Leeds, Reino Unido
- 03303332360
- marketing@easipaycarpets.co.uk
- www.easipaycarpets.co.uk
4,3
Excelente
4 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 87% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
From measure to fitting everything was…
From measure to fitting everything was so simple and easy and a fantastic job
4 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for your fantastic feedback. We’re really pleased you were happy with the service from start to finish, and we truly appreciate you choosing us.
Genius
The customer service was excellent and the fitters were brill we had a good with them they did a brilliant job
4 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for the 5 stars! We’re delighted to hear you had a great experience. We’ll make sure the team knows how much their efforts were appreciated.
Good experience kept up to date with…
Good experience kept up to date with fitting times
Fitters were quick
21 de julio de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for the 5 stars! We’re delighted to hear you had a great experience. We’ll make sure the team knows how much their efforts were appreciated.
Brilliant service and fitting
Brilliant service and fitting, amazing flooring and great prices, really recommend!!! Best in the game
22 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for taking the time to leave your 5-star review. We’re delighted that you were happy with the service and appreciate your feedback and support.
Laminate
Hi . Darren the manager who came around to show me the colours of the laminate and told me all about the prices and agreed. Very nice bloke .
The fitter, a bit of a discussion about the flooring but still managed to fix the laminate very nice and tidy . The only thing that annoyed me that I had to get rid of the rubbish and mess by myself.
8 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for the fantastic feedback! We’re really pleased you’re happy with the service and the finished result. We hope you enjoy your new flooring for years to come.
They where very helpful and polite,
They where very helpful and polite,. They reasured ne at all times and got the job done. Im really happy with the service provided and will recomend them and use them again in the future. Thank you
12 de julio de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for your lovely feedback. We’re delighted to hear that you received the service you were looking for and that you were happy with the team. We really appreciate the 5 stars!
Highly recommend
Affordable payments have used them on several occasions fitting teams are always on time and do great work
1 de agosto de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for your lovely feedback. We’re delighted to hear that you received the service you were looking for and that you were happy with the team. We really appreciate the 5 stars!
Great Service
The carpet was ordered and fitted within two weeks with a payment plan that is easy to manage. I was originally skeptical but the account manager and fitters were really friendly and helped me with any questions I had.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for the fantastic review and recommendation. We’re so pleased you were happy with your experience and really appreciate your support.
Wow I absolutely love my carpet 😍…
Wow I absolutely love my carpet 😍 Laurence and his lads was so professional from start to finish and will be recommending them and will be using them again for the carpets in the nexts rooms. Thank you easipay carpets and the fitting crew. You’ve made my flat look homely
21 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for the fantastic feedback! We’re really pleased you’re happy with the service and the finished result. We hope you enjoy your new flooring for years to come.
I would avoid almost 6 months and still…
I would avoid almost 6 months and still waiting for 2 rooms for the fitter too turn up. Call the contact centre all they do is book another appointment for him not to come.
19 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
We are sorry to hear that you have been left frustrated by the length of time this has taken. We fully appreciate that waiting this long for the remaining rooms to be completed is not the experience we want for our customers.
There has unfortunately been a delay with this installation. However, we would like to clarify that the initial delay was due to issues with the condition of the subfloor, which was the customer’s responsibility to rectify before the flooring could be fitted. This understandably affected the original installation schedule.
That said, we recognise that there have been further delays since then and that the overall timescale has been far longer than it should have been. We also understand the frustration caused by having appointments rearranged and not seeing the installation completed.
We are sorry for the inconvenience caused and are continuing to work towards resolving the outstanding installation as quickly as possible.
They was very professional at all times…
They was very professional at all times . Did the carpets so quick and left them looking beautiful and the quality was so nice.
I loved the way they keep intouch with me and gave me a correct time for them to be expected. I was totally happy with the service they provided. T
18 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you for the fantastic feedback! We’re really pleased you’re happy with the service and the finished result. We hope you enjoy your new flooring for years to come.
Great quality flooring very reasonable…
Great quality flooring very reasonable affordable prices agent that came to see me was excellent and very helpful all made easy by being about to afford quality flooring paid on a monthly basis also they save you the hassle of having to find your own fitters everything is done for you including free underlay and door bars easipay carpets is a first class company used them several times and will be again very soon I'd rate these 10/10 I'm one very happy customer
17 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you so much, Stephen. We’re delighted to hear you’ve had another great experience with us and that the quality, pricing and monthly payment option have worked so well for you. It means a lot that you’ve chosen us several times already — we’ll be very happy to help again soon!
Avoid Avoid they lied about everything
Completely lied about everything that advertised on their website had my deposit and initial payment four months later still waiting for carpet and flooring to be fitted. They cancelled several fitting appointments and try blaming me and wanting to come out at 8:30 in the evening to a terrace house with oap neighbours absolute preposterous…Also blatantly refused to give me a refund due to the so called “ non-refundable” policy which is null and avoid by law under the consumer rights act because they are the ones in breach of contract and they’re legally obligated by law to do so avoid this company as much as you can. You’re most likely lose your money or will have to fight through the courts to get it back, “not”easiy pay take advantage of vulnerable people complete, escalated to trading standards for unfair and unlawful trading practices their own website states later on if things change we can also adjust a payment. We are here to help that is a lie. The only ones they’re interested in helping is themselves and their own back pocket. see you in court.
26 de agosto de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
We’re sorry to hear that you are unhappy with your experience.
We do, however, disagree with the suggestion that we have failed to uphold our contractual obligations or simply refused to arrange your installation.
As explained to you directly, fitting appointments had previously been cancelled at your request. Subsequently, there were also payment arrears on the account, meaning the agreed payment schedule was not being maintained. This affected our ability to proceed with a further installation date.
We have kept you informed throughout and have explained the reasons for the changes to the fitting arrangements. We remain willing to fulfil the agreement and complete the installation in accordance with the terms agreed, subject to the account being brought up to date.
We have responded to your concerns directly and will continue to deal with the matter through the appropriate channels rather than discuss individual account details publicly.
Had Nathan and his partner with us…
Had Nathan and his partner with us today.
Great guys and the work is A1 5*.
Could not recommend any more.
Really happy with service.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you so much, Gary. We’ll make sure Nathan and his partner hear your lovely feedback. It’s fantastic to know you’re so happy with both the work and the service — A1 and 5 stars is exactly what we love to hear!
Love the carpet would highly recommend 😀
Love the carpet would highly recommend 😀
10 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you, Julie. We’re delighted that you love your new carpet! Your recommendation means so much to us. 😀
Lovely carpets
Lovely carpets, helpful and friendly staff, reasonable payment options. I would recommend them
10 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you so much, Chelsea. We’re really pleased you love your carpets and found the team friendly and helpful. It’s lovely to know the payment options worked well for you too. Thank you for recommending us.
Amazing flooring very happy already…
Amazing flooring very happy already want kitchen doing. got told by the man that came to measure to only rip the carpet up not underlay Tom H was amazing and ripped it up for me and fitted flooring perfectly! hope to have him again… don’t get me wrong takes ages for the appointment for them to come fit it!
10 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you so much, Ellie. We’re delighted to hear you love your new flooring and are already thinking about having the kitchen done too! Tom H will be really pleased to hear your lovely comments, especially that he went the extra mile and got everything sorted for you. We’re sorry you had a longer wait than you would have liked for the fitting appointment, and we really appreciate your patience. We’d love to help with the kitchen when you’re ready.
It was good service quality and spot on
It was good service quality and spot on
9 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you, Adam. We’re really pleased you were happy with the service and quality. “Spot on” is exactly what we aim for!
Fitter's were very friendly
Fitter's were very friendly. Clean and tidy worker job was done carefully and care. The sales guy also a very friendly and helpful. Time keeeping ace also.
9 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you so much, Maxine. We’re delighted to hear both the sales visit and fitting went so well. Friendly, helpful, careful, clean and on time — we couldn’t ask for better feedback for the team!
Amazing and straight forward service
Amazing and straight forward service. The fitters were lovely and professional. Did an amazing job
8 de septiembre de 2026
Opinión espontánea
Respuesta de Easipay Carpets Ltd
Thank you, Chanice. We’re so pleased the whole process felt straightforward and that the fitters were lovely and professional. It’s wonderful to hear they did an amazing job for you.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.