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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I would never buy from Eastwood.com again. Be aware that if you need to return an item, they charge a 10% restocking fee and you also have to pay the return shipping costs yourself. That's an e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The things I have ordered from Eastwood, paints, sealers etc have been of excellent quality and shipped to me in a very reasonable amount of time. I have zero complaints with this company and I will n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This was my first order with Eastwood. I have seen them and have checked out some of their items in the past, but really never moved on anything. This time the deal was too good to pass up and I place... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I ordered a touch up paint kit on July 9… but it did not arrive until July 25. So plan ahead. But the product is very good… with the primer, base color, pearl (metallic) and clear coat steps. The kit... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de repuestos para automóviles
  2. Proveedor de repuestos de carrocería de automóviles
  3. Tienda de equipamiento y accesorios para coches

Escrito por la empresa

Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

226 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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3,5

Todas las opiniones

(226)

40 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

5 for customer service

5 for customer service. My stuff was damaged in shipping. Eastwood's handled it over the phone, on the spot, at their expense. Can't ask for better than that.

30 de junio de 2023
Opinión espontánea
Valorada con 3 estrellas sobre 5

I really like the sockets with the…

I really like the sockets with the Teflon sleeves for protecting the wheels but when I got them one of the sleeves was broken in half so now it’s going to be just a big hassle to either send them back or go to the store for a replacement a simple inspection would’ve solve the problem, but whatever

29 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality service and products

I have purchased from Eastwood several times, online and by phone. I’ve felt like the service is very good, and the products I purchased have been very good quality. I think service and quality products are very important to the folks at Eastwood.

24 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing tool

I’ve heard of Eastwoods being a car guy
but never dealt with them directly having seen what I wanted in a brake line tool
for tight bends I was all over it after all the right tool for the job is amazing…

23 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I purchased the Evercoat Feather Fill…

I purchased the Evercoat Feather Fill for my husband's 59 ElCamino.
We couldn't find what he used years ago, so, we found this at Eastwood. He's pretty skeptical when it comes to different products. Well, he loves this product! It goes on like a dream! He is very happy!
Shipping was super speedy also!
Thank you Eastwood!

27 de junio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Lack of customer service.

Have been trying for three days to reset my password but never receive an email allowing the password change. called three times for assistance, their answer the system will not allow them to assist in password updates for security reason. Their system never sends a email to update my password. No one will take ownership and try to help. They say it my take up to 30 minutes to receive the password update email. Never arrives after three days. Not sure how they stay in business. Sent two emails to customer service, so far no replys.

22 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

It took over a week for my "in stock" product to ship

I ordered a Milwaukee drill over a week ago. At the time the posting for the product said it was in stock. Today is day 8 and the order is still shown as "processing". I called to check and she verified it was in stock, but couldn't reach the person in the shipping dept. and would call me back. UPDATE: I received an email that the product had been shipped.

13 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

the paper masking machine sub par…

the paper masking machine sub par quality i expected better from eastwood since they claim to be body shop suppliers the machine poor fitment i had to buy more screw to make i work right i got 15.00 off for the machine it rip and tears masking paper

3 de mayo de 2023
Opinión espontánea
Logotipo de Eastwood

Respuesta de Eastwood

Thank you for your feedback about The Eastwood Company. We apologize for any negative experience you may have had. We take all reviews seriously and appreciate your input. We strive to provide the best service to our customers and hope to have the opportunity to make things right.

Valorada con 5 estrellas sobre 5

Great experience

Store is well organized and clean...nice displays. Employees gave informed recommendations, and guided my purchasing.....they couldn't be more helpful. I will be back.

30 de abril de 2023
Opinión espontánea

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