Easy Spirits Opiniones 

I have owned 4 pairs of these shoes. Only one pairs that haven't fit right. But its my feet not there shoes fault. I love the shoes. They don't hurt my feet. I have really bad feet problems. These are the only shoes I've found that have worked for me. Sorry to people that have had bad reviews.

If I had read all these bad reviews before I’d Purchased Easy Spirit shoes, I would’ve never bought shoes from them. I am so glad that I hadn’t read these poor reviews, as I have never had any trouble with that company, and I have been buying from them for years. Best, most comfortable shoes I have ever worn. Also long lasting, and great styles.

Loved them when they had a store. Now the sizes are inconsistent. I bought two pairs in the same size and they were entirely different. When I called to return them I had to pay a restocking fee. Every other on line store make it very easy to return items. Not Easy Spirit. I will never order from them again!!!

Easy Spirit quality is not the same as years ago. The type of glue used and the color ink not the best quality. The shoes detach themselves and the color rans into your feet if it rains and your shoes are in water. When I called Easy Spirit, I was told to go back to Ross and speak to the Manager. As you know Ross won't take them back and won't listen to you even if I am the best customer since I live next door. I won't buy any longer that brand since they do not last even for one year.

I asked to have zipper pulls sent to me so I can replace the pulls on two Easy Spirit nylon pocketbooks (one black, one purple). EVERY ZIPPER PULL ON BOTH POCKETBOOKS BROKE (6 on each pocketbook). The pulls didn't even last ONE DAY! All I asked is for replacement pulls to replace the defective ones used on the pocketbooks. They tell me to go to the store where I purchased them. This is the end of my dealings with Easy Spirit. I read other reviews and Easy Spirit has the WORST customer service ever! NEVER AGAIN WILL I PURCHASE AN EASY SPIRIT PRODUCT!

I would give them 0 stars if that was possible. Placed an order online via paypal, the money was withdrawn from my account, and I received an order number and shipping date. A few days after my delivery date had past I looked online and noticed that my shoes were on hold and have not even been shipped yet. I received form of communication stating that my order was placed on hold even though the money was withdrawn from my account. Made the terrible mistake of letting the customer service agent try to order the shoes again for me over the phone however this time using my debit card. She stated the shoes would be here before Christmas (as they were a gift for a loved one). A few weeks later I noticed I haven't received my shoes or an email stating their whereabouts. I check online and what do you know THEY ARE ON HOLD ONCE AGAIN!!!!! ONCE AGAIN I WAS NOT NOTIFIED THAT MY ORDER WAS ON HOLD. CALLED CUSTOMER SERVICE (WHOM WAS COMPLETELY USELESS BECAUSE THEY COULD NOT RECTIFY THE SITUATION OR EXPLAIN WHAT WAS GOING ON). NOW I HAVE NO GIFT AND WAITING ON A REFUND THAT WILL COME IN A FEW WEEKS. LITERALLY WORSE CUSTOMER SERVICE AND PLACE TO ORDER SHOES FROM EVER.

This company has the worst return policy! I bought a pair of boots and they didn't fit very well so I initiated a return. I sent them back and it took over two months to get a refund! It does tell you that you need to wait 21 days after you return them, but still, why would it take so long in this day and age? I suggest you shop somewhere else.

Bought a pair of Easy Spirit sneakers at Belk’s. Loved them...at first. Wore them maybe 3-4 hours a week!! 3 months later the leather started cracking. Brought them back to Belk’s, they said I would have to return them to Easy Spirit. Called Easy Spirit numerous times! NO CUSTOMER SERVICE!!! Will never purchase another pair of these disposable sneakers!!

Ordered one pair of shoes. Order arrived not the shoes I ordered. They were a cheaper shoe and not my size. When I emailed the company their response was can't you give them as a gift. This was not my ordering error. After lots of emails they offered me a partial refund of 20% which I accepted. But got 20% of the price of the shoes I was sent not the dearer ones I paid for. NEVER ORDERING with them again.

These shoes are good in the beginning, but over time, the soles become hard and slick and dangerous. I have fallen and broken bones because of the slick bottoms on my traveltime easy spirit shoes. If you buy them, buy one pair and wear it out. They don't keep.

I need to mark one star. In fact my rating is -10.
Order 3 pair of sneakers. I used one of them and it gave an horrible smell. Send all of them back and no refund yet! When you order they do not mention 30 days for refund. Spend $230 and the product is low quality.

Wish I would have read these reviews before I ordered 3 pairs of shoes! Just got a curt email from them saying part of the order is cancelled, no word on why. No apology. And of course no REFUND yet! I searched their entire web site for a customer service ohone #. No Luck!!! What kind of company makes it impossible for you to contact them?
Never buying another pair of their shoes again.

Kaitlyn M who is the Customer Experience manager does not respond to any issues. This is very unprofessional, rude and is the lowest level of customer support! She will not even respond to the correspondence sent by the agents or supervisors of Easy Spirit, who are trying to help. Kaitlyn M - should be removed from her position!!!

Read the reviews before you order from these crooks I wish I had I ordered a pair of shoes and a pair of boots the shoes I love the boots arrived with a faulty zipper they want me to pay to ship back their defective product. Cannot find phone number to discuss save your time and money and order from a reputable company.

Don’t trust this company, because firstly they don’t have a physical store so you can’t try on your shoes. When I order clog with medium width, the width is not the same as the clog that I am using( travel time clog); so they are inconsistent, not standardized, not professional in manufacturing their products. The size and the width are not always the same. Go away from this company, and when you return those, they charge you retocking fee $6.95 each... so ridiculous......

I ordered a pair of your shoes for my 80 year old mother 12-26-18. It is now 1-22-19, still no shoes, but 4 calls to customer service)<<<----an oxymoron.....they don't answer questions, they just LIE. They supposedly only have 1 supervisor named Jasmeca who is horrid. Her pants must have burned off long ago from all the lies she tells. I got called ma'am today by the male call center rep. FYI, my voice is lower than his and I'm a man. No apology from him either. They don't deserve 1 star. They deserve to be put out of business. They SUCK. STILL no resolution, or follow up by them........I'm contacting the BBB.

Wish I had read these reviews before purchasing from this company! I ordered a pair of $29.99 shoes. I was hoping to find a coupon code for free shipping, but no available so I picked the $7.00 ground shipping as I was in no hurry. The total came up to $37 and change, and I hit okay. Later I get a confirmation email and the total is now $60. The shipping had changed to overnight. I tried calling immediately and they were closed for the evening. The only option at that point was email. I sent one off asking that they either change it back to ground or cancel the order. Next day, I get an email letting me know the shoes were on the way. I called but there was "nothing they could do." I'm thinking, of course there is something you can do, you can refund me $23! If you are reading this before buying... I'd advise that you do not. If their business plan is to sell one pair of shoes, they accomplished it. If their plan is to have a repeat customer, they have failed.

If I could negative stars, I would. My wife ordered 3 paid of shoes on 11/26. Today is 12/6 and the web site still says the order is being picked. I called on 11/30 and the rep said they would ship by Tuesday 12/4. I've sent two emails already and no response. I tried calling 3 times today and each time i get a message saying to call back later. When i finally get through, i used the call back option so i don't have to sit on hold for an hour. BIG MISTAKE! They called me back and i have now been on hold for 45 minutes. I will make sure my wife NEVER buys ANYTHING from this company ever again!

Purchased two pairs of shoes. Both were priced at 39.99. The quality of the shoes used to be very good; however they are terrible now. I returned them and the company deducted $12 from each pair for the now discount price and then charged me $7 more for an admin fee for that deduction. So I lost $19 from each return. I have contacted them several times via email with no replys or assistance. When attempting to call the cust serv number it says "technical issue's, try again later." This issue is now two months old. Never buy shoes from this company.

If I can leave less than one star, I would. I have ordered two pairs of shoes. The order slip they sent me shows correct shoes I have ordered, however in the shipping box I have found one pair of shoes I did not order, and not the ones I have. So I immediately send it back period on the order slip I have circled that I would like to exchange one pair for a bigger size and told them they have not sent me the correct shoes, the second pair and that I'm returning the pair they have sent me. I have ordered black high heels and they send me brown house slippers for old people. No offense to anyone, I just wasn't shopping for those type of shoes. A week after I have returned the box I have received an email saying they will refund the pair of shoes for which I asked to be exchanged. They never mentioned anything about second pair of shoes. So I was expecting they have realized the mistake and soon enough they will send me the correct shoes. As the weeks went by I have not received any communication or my shoes from this company. So I call them today and I was told the customer service representative cannot take care of this issue he has to be made into a ticket and take it goes to somebody else and he goes to somebody else and then somebody else to approve my refund. I didn't even ask for a refund I just wanted them to have the pair of shoes I have not ordered back, and send me the pair of shoes I have ordered. She told me she cannot do that. She cannot even give me a refund. It has to be sent to a person and then that person sent it to a person for an approval. Bottom line I will not get the shoes I have paid for him and I also have to wait even longer now for somebody else to approve my refund. Why wouldn't this company Empower their people by giving them the power to resolve the issue rather than having a customer wait and wait and wait, and it wasn't even customer's fault. It is their fault. They sent me pair of shoes I did not order. And it is not customer services representatives fault. It is going to higher management, to CEO and etc. It is them who need to set an example what a true customer service is. It is them who should give power to their representatives to resolve issues like this period yet though they don't. Horrible horrible horrible way to treat a customer. Not only you have done a mistake but you're telling me you cannot even fix it. I have return the shoes and they simply kept my money without even contacting me back and saying hey look we made a mistake let us fix it. They just thought I'm going to be quiet about it and they get to keep my money. Well they kept my money for 2 months, and now I have to wait even longer to get a refund. You need to fix your management style, you need to fix your customer service. You need to give power to your people to be able to resolve it and not make some stupid tickets that go from a hand to a hand into a hand! And reading other people's reviews I just realized you have lost many many customers! obviously your CEO doesn't think money and numbers but is more focused on criminal activities and stealing from your customers!!