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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Zero if I could. I paid for 6 months. All I received were fake profiles. You could lol because you could clearly see different architecture to our in Australia. European wall power sockets. Cars with... Ver más

Valorada con 1 estrellas sobre 5

They do not deserved even 1 star for the service paid but nothing provided. Wrong matched, located in different states, empty profiles, wrong age, no photos. Little new profiles... I asked to re... Ver más

Valorada con 1 estrellas sobre 5

The government will not allow eharmony to delete inactive profiles even when directly requested as its used for collecting information. The site is expensive and non response matches as the profi... Ver más

Valorada con 1 estrellas sobre 5

O STARS-This fraudalent Corrupt Company should be banished from existence. They are abusing customers bank accounts and cancelling accounts themselves and then charging £65 to do so. NEVER EVER GET IN... Ver más

Información sobre la empresa

  1. Servicios públicos y locales

Información proporcionada por diversas fuentes externas

At eharmony UK, we create longer-lasting relationships by matching you on 18 dimensions of compatibility. We take the time to really get to know you, understand your values and personality traits, so that we can connect you with people who are truly right for you. It’s not just a numbers game; we offer quality, not quantity so that you can be sure all your matches are people really worth getting to know.


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

338 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,1

Todas las opiniones

(338)

30 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 2 estrellas sobre 5

New member is suspicious

I am currently a member recently joined. I have interacted with some members so I believe these are genuine. My suspicions aroused when a new profile appeared on my page. Seemed ideal until no response to emails. I realized the member hadn't logged on for weeks so how did the picture pop up? You have to log on to attract attention or change your information.I think eharmony administrators post profiles of cancelled members. This makes genuine people fools for writing to a non existent person. I intend to cancel well within the subscription period, prepared for a fight even though it is made clear one has to cancel before the subscription auto renews, I'm certain they'll bill me

21 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Big Scam!!!

Horrible! I thought I joined for 1 months at half price as the company advertised on Facebook therefore see no harm trying out this dating site. When I realised that dating site did not suit me, I quickly emailed the company to say I would like to cancel my membership, but the company emailed me back to say I am locked in with them for 1 year! I only signed up for a half price for 1 month trial offer the company put out on Facebook without realising it was for a 12 months contract! I have to cancel my credit card where $40 was to be debited from my account monthly, to my inconvenience ! I was just NOT prepared to pay for a service I was not happy! The company should not locked their customers in on a 12 month contract. They told me they were happy to stop my subscription but monthly payments would still be taken out from my account! SCAM SCAM SCAM! Be aware!

10 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Auto renew hell

Auto renew hell.
Not only is this app absolute rubbish anyway but their auto renew is a scam. I barely used the service and expected a notification at some point to say that my auto renew was due but no. Not a thing. When I contacted them to ask for the refund I was told that I received an email 6 months ago with the renewal date on it…
They took over £200 out of my bank account and I’m not exactly well off so this has really impacted me.

6 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute rort

Absolute rort, unethical practices and a scam
I am blind and signed up fo their program
I didnt see they fine print which they throw in your face and they ended up trying to charge me four times what I expected
Steer clear because you may or may not find true love but you will 100% be ripped off
They have been reported to ACCC for unethical practices

3 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

MORE LIKE E-MONEY

This has to be one of the worst dating websites I have ever encountered. I honestly thought that hearing this name so many times in culture, that it would be good. I could not be further from the truth. They hold on to your profile and don't offer you an option to delete the account and be done with them. Only can hide. Still getting spam and notifications. STAY AWAY AT ALL COSTS

28 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warning: ACCC taking legal action

Unfortunately I HAVE to choose a star rating to write a review.
My option would be negative star x 10.
If you pay for premium, you are locked into a reoccurring annual payment that you did not agree to.
At a price they choose to charge.
With no advice that the new annual period is about to start again or a warning that if you want to cancel, do so now.
Just dumb consistently useless 'X wants to meet you' emails but no advice on reminder or cancellations options, or next deduction amounts.
They don't respond to email enquiries within the stated 24 hours, in fact I'm yet to have them respond at all.
I've lodged a complaint with the ACCC, suggest you do the same if you have joined and are experiencing this more than negative experience.
Voted 9.9 in Australia?
How so with 43% of feedback to their website being negative, positive at less than 35%.

27 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No not sign! It's scammy robbers

Fraudulent! Scammers. I'm getting threatened to pay for what im not using since January (used few weeks, then cancelling almost impossible, after what my account was restricted, but charged for months).
Gaining evidences for another scandal.
Robbers

23 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Breached my privacy and trust

I set up a profile on e-harmony. When I chose to delete my profile the app wouldn't let me. I wrote to customer service and they locked me out of my account, promising to delete my profile for me. That was the last I heard. Huge breach of my privacy and trust.

10 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT SIGN UP FOR THIS DATING SITE,

DO NOT SIGN UP FOR THIS DATING SITE,

They are little more than a bunch of crooks only intent on taking your money.
They offer fake profiles, make it extremely difficult to cancel anything, then constantly harass you to make payments for services they have a cheek to say they provide. AVOID… I wish I had read reviews before being drawn in.

24 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Expensive

Expensive, not real people to chat. Bad experience. waste of time and money

15 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT SIGN UP WITH THIS SITE

You can't do anything unless you pay the quarterly subscription. Then when you ask them to not take any more payments and cancel the subscription, they won't but they do BLOCK you from using the site even though you are paid up for 3 months. They are rude and honestly the site is useless.

10 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgraceful Customer Care.

Disgraceful Customer Care.
Actually NO customer care.
My account stopped being able to send messages, receive messages or see visitors or log as a visitor on someone's profile.
So basically useless for 19 days now.
Sent 8 emails and had 2 chat sessions. Still not fixed and zero, zero contact from eharmony.

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Throwing a lot of money away on Eharmony doesn't mean that you will come across at least one genuine woman

It is absolutely overloaded with fake profiles. When it takes a week or so to find a woman to meet for real on sites like LoveAFF.com
it would take years of filtering off dodgy users and entirely fake profiles on Eharmony. It doesn't matter how much money you pay and what kind of membership you have. Eharmony is corrupt from start to finish. It is based on automatic renewal system. This is how they squeeze out revenues from members (they don't do it by bringing real people together).

13 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

eharmony is a scam

Poor app. Poor website. Poor customer support. Fraudulent and misleading subscription practises.
They are currently being sued by the ACCC for the above. And as such, you will not be able to delete your account WHEN you realise how terrible this company is.

4 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I asked to cancel my subscription and was refused

I asked to cancel my subscription a week after I joined as very poor website and wasn’t delivering what it promised. Sent emails and was told I had to pay for 12 months whether I used it or not. Not one genuine match. Not delivering paid service.

22 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

E harmony not!!!

Under any circumstances do not join as a member! Joined and cancelled the next day and charged for a computer generated report and charged 65 quid after cancellation so much for the cooling off period buyer beware ! Plus the matches they give you are miles away

11 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting behaviour from this company

Disgusting behaviour from this company. Free site then finally pay the $120 so u get full unlimited access. Then they restrict my access and block me for gaining access to the message board unless I up load a photo.
Contacted them saying I’ve paid for full access and they said too bad.
They don’t give a flying f about their customers. Take you money then basically block you from contacting or being contacted by numbers!!!!!!!

13 de marzo de 2025
Opinión espontánea

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