Early Learning Centre Opiniones 

209
•
TrustScore: 2.5 sobre 5

2,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Do not buy from here for delivery. They use awful delivery companies. I was given a 10 hour delivery slot and live upstairs with no door bell and no option for safe place. Really annoyed considering... Ver más

Valorada con 1 estrellas sobre 5

Item on ordered on Friday - paid extra for next day delivery. Couriers (Yodel) failed to call on either following Tuesday or Wednesday. No explanation offered, refused (when asked) to even make courte... Ver más

Valorada con 1 estrellas sobre 5

Absolutely shocking service. Made an order, phoned up to cancel same day. Told this had been actioned. Came home at lunch to find a massive climbing frame with bits missing delivered to my door. Spo... Ver más

Valorada con 5 estrellas sobre 5

Nadia was really helpful. For some reason even though I put my step daughter's name on the order, it still showed as mine on the confirmation... Nadia showed me what was needed, and hopefully my ste... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Juguetería

Escrito por la empresa

In March 2019, Early Learning Centre was acquired by The Entertainer with a clear vision; to support parents with their child’s early years learning and development through play. We are committed to creating quality products and bringing innovation through new product design, as well as continuing to make the much loved and trusted toys we all know and love


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

209 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,7

Todas las opiniones

(209)

6 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent customer service.

Had an issue with a missing item from an online order. Contacted ELC on Tuesday afternoon via their online 'Contact Us Form'. Got a response in under 10 mins. After submitting the requested photos they issued a replacement, which I received the following afternoon.

I was pleasantly surprised with the speed of the response and resolution. Special mention to Eleanor and Vince, the customer service advisors who dealt with my issue promptly and professionally.

Excellent customer service!

19 de noviembre de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Thanks so much for your wonderful feedback.

Valorada con 5 estrellas sobre 5

Good customer service …

I contacted customer services via WhatsApp and I must say the service, I have just received was 1st class. I had a issue with the courier company and the customers services were brilliant. They put a stop on the original items and re ordered on a next day delivery. Thank-you guys

19 de noviembre de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

So pleased to hear we could help. Thank you for your feedback.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, which in my opinion is lacking from so many online companies of late. I would highly recommend them. In addition, the item I purchased is great quality and will give my toddler hours of imaginative play.

7 de noviembre de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Wonderful review, thank you.

Valorada con 5 estrellas sobre 5

Recieved a faulty item which happens…

Recieved a faulty item which happens sometimes and messaged using the chat on the website which usually takes ages to get through to someone but got through straight away and spoke with a Leuan who resolved this for me in a matter of seconds also extremely polite and professional. Amazing customer service and really impressed with their customer service chat option.

29 de octubre de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Thank you!

Valorada con 5 estrellas sobre 5

Great shopping experience

I have given the company 5 stars because they have great products, keep their customers informed, deliver very quickly and provide excellent customer service.
However, I buy toys on behalf of my playgroup and need an invoice. There is no quick way to do this at the moment as the link does not work,

29 de octubre de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Hi there, thanks for taking a moment to leave a positive review.

Valorada con 5 estrellas sobre 5

My delivery had been damaged beyond…

My delivery had been damaged beyond repair by the courier and ELC arranged an immediate replacement delivery which was much appreciated.

22 de agosto de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Glad to hear we managed to fix that for you. Thanks!

Valorada con 5 estrellas sobre 5

Broken but easily fixed!

Bought a broken toy for my daughter, not their fault of course as they don’t make the toys. Issued a refund very quickly, customer service were very helpful.

20 de agosto de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Thank you

Valorada con 5 estrellas sobre 5

22 months year old grandson happy

22 months year old grandson lost the blue pilot from his ELC aircraft toy - this company replaced it free of charge making my grandson very happy. He says though he still misses the old pilot 😂

3 de mayo de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Aren't little ones funny! :-) Glad he's happy now.

Valorada con 5 estrellas sobre 5

Really helpful member of the team…

Really helpful member of the team helped me out today with an order and sorted it for me so it arrives in time for my child’s birthday very pleased with the help!

29 de abril de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Great service

Friendly, helpful service

Good products at competitive prices

Fast delivery

8 de abril de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Thank you very much!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service receive on the phone today from Nadia ! I ordered two toys not long ago and one of them stopped working , Nadia was able to resolve this issue quickly and has ordered me a replacement straight away . Thank you

9 de abril de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Hi Ana, sorry to hear one of them broke. Glad we managed to resolve this for you.

Valorada con 5 estrellas sobre 5

Brilliant fast customer service, excellent!!

Very quick response to my query and extremely pleased with the outcome. Item replaced overnight so we now have a happy toddler. Thank you very much 😊

29 de febrero de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Thank you for your positive feedback!

Valorada con 5 estrellas sobre 5

Your prompt and timely response to my…

Your prompt and timely response to my message early this morning on the weekend made my experience great. The company is doing well regarding social networks that help with communication purposes. Keep it up. Many thanks

17 de febrero de 2024
Opinión espontánea
Logotipo de Early Learning Centre

Respuesta de Early Learning Centre

Thank you very much for taking a moment to leave this great feedback. We really appreciate it!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más