ElectroMarket.co.uk Opiniones 

1621
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quality DJ Booth, The ordering was simple and delivery was quick. Will definitely order again. Lots of products on sale. And at good prices and discount codes as well.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 94% de las opiniones negativas

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4,6

Todas las opiniones

(1621)

128 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Jeżeli zamówisz do 14ej obiecujemy…

Jeżeli zamówisz do 14ej obiecujemy dotrze następnego dnia. To kłamstwo . Nie po to płacę dużo pieniędzy za towar żeby leżał pod drzwiami 10 dni, ktoś go może ukraść. Skoro tak się reklamując żel dotrze w jeden dzień , skorzystałem, ale zawiodłem się.

12 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic experience

Fantastic experience, fast delivery, kept informed on delivery day and time and items as described. Would highly recommend this company.

8 de agosto de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Mark, thank you so much for the great review, it's good to hear you're so pleased with the service provided!

Valorada con 5 estrellas sobre 5

Great value

Easy order quick delivery and very good value for money

10 de agosto de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi, thanks for the 5 star feedback, we really appreciate it!

Valorada con 5 estrellas sobre 5

Quality DJ Booth

Quality DJ Booth,
The ordering was simple and delivery was quick.
Will definitely order again. Lots of products on sale.
And at good prices and discount codes as well.

3 de agosto de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi, thank you for the 5 star review, it's really appreciated. We look forward to hearing from you again, and will be more than happy to help with any queries you may have on what to pair with your new booth!

Valorada con 5 estrellas sobre 5

First class

First class product, the box with the speakers was damaged but there was no damage to the speakers at all

29 de julio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hello, thank you for taking the time to leave such positive feedback. We're sorry to hear the box was a little worse for wear on arrival, but it's good to know the packaging did its job and everything arrived in one piece. Let us know if you need any other assistance with your order, we'll be happy to help!

Valorada con 5 estrellas sobre 5

Fantastic speakers good quality &…

Fantastic speakers good quality & price
great communication & free next day delivery 10/10
CHEERS

4 de agosto de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi, thank you for the 10/10 response, it's always great to hear we've delivered on our service promise, we hope you're enjoying your order!

Valorada con 5 estrellas sobre 5

Everything was on point

Everything was on point. From the dispatch to the delivery. And you were true to your word

29 de julio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi, thank you for the 5 star feedback, it's great to hear we provided the service as expected!

Valorada con 5 estrellas sobre 5

The radio is excellent and the delivery…

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past.
Your delivery courier was quoted as Yodel on the order.If I had known it would be Evri,I wouldn't have ordered from you, but in the end I have a superb radio.
Thank you.

22 de julio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hello Richard, Thanks so much for taking the time to leave us a positive review! Apologies for any issues with the courier. We're very happy to hear that you are enjoying your order. All our best

Valorada con 1 estrellas sobre 5

Sadly fenton home speakers don't bother…

KSadly fenton home speakers don't bother buying them, cone is made of paper my 8hmz Sony amp should have been perfect for 8hmz fentons Sadly not, without have amp on high which I dont ever do afte 4 mouths the speakers just went on me while I was listening to music, contacted you about this matter and your answer was you had them to loud my fault plus only had 60 days warranty but that isnt the point the speaker are rubbish, customer service is poor so I hope this review stay up because customer need to know how you deal with them, 50bpounds isnt a lot of money really the point is the speakers cone is paper poorly made one unhappy camper my name is john tuvey after reading your reply if thr speakers blow its because there poorly made, I choose your speakers because they would work with my amp.. your just a poorly run company using any reason not to correct the issue, its done now I just hope no sucker has to waste their money buying your poorly made speakers

6 de julio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hello John,

Thank you for taking the time to leave feedback regarding your order, we are sorry for any inconvenience caused by this situation.

As was discussed with our customer service team, we offer a 2 year manufacturing warranty with our product, which your speakers were returned under. After our inspection of the goods, we found the drivers to be blown, and this is not an issue covered as a manufacturing fault.

We are still happy to provide the service of a repair on the speakers, but this is a chargeable option as it is not covered by the manufacturing warranty. If you would wish to proceed with this outcome, please reach out to our customer service team who will be happy to help get this resolved.

Kind regards
Electromarket

Valorada con 5 estrellas sobre 5

The record case turned up with in 48hrs…

The record case turned up with in 48hrs as promised and exactly as requested

4 de julio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Matthew, thank you for the 5 star review, so good to hear it arrived as promised!

We look forward to helping with any future enquiries you might have.

Kind regards
Team Electromarket

Valorada con 5 estrellas sobre 5

Great product and customer service

Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service to be excellent and no hanging on the phone for hours waiting for a representative to answer.

8 de julio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Philip, thank you so much for the 5-star review - we're glad we managed to resolve your issue so efficiently, and look forward to any future enquiries you may have

Valorada con 5 estrellas sobre 5

Superfast delivery

Superfast delivery. Does what it says on the tin

1 de julio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Gavin, thanks for the gret review, we really appreciate the 5 stars!

Valorada con 5 estrellas sobre 5

Superfast delivery

Superfast delivery
Great quality, at a good price
Sounds amazing

27 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Stuart, thank you for leaving the 5 star review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Awesome Sales Team

The knowledge of the sales team is amazing and I listen to their advice and have purchased numerous items based on this and I’ve never been let down.
The delivery service is equally excellent.

25 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Ian, thank you so much for leaving another fantastic review.

It's always nice to hear when we're providing the great service we hold ourselves to - Look forward to helping with any future enquiries you might have!

Valorada con 1 estrellas sobre 5

Absolutely shocking customer service.

Absolutely shocking customer service.
I ordered a PA system from them which came without the advertised speaker cables. I called and was promised they would be dispatched, 4 days later I chased them and was told nothing had been arranged! So a next day delivery would be sorted so I could still use the equipment for a function coming up. I call the next day to track the shipment and the cables still hadn’t been dispatched! They offered no solutions to a problem caused by them, now faced with either passing on a booked job or returning the item and purchasing from a store I was then told I would have to pay for packaging to send it back.
Avoid this company as they do not care about their customers or resolving issues caused by their own lack of ability to check a package before sending and continued failure to rectify it!

Update
I was called up as a result of this post and the gentleman who wanted to fix things and wanted to listen, we weren’t able to make miracles happen but he could tell me what he could do and made it happen. I can’t ask for more than that it’s just a shame neither of the previous people I spoke to came through with any of their guarantees

25 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Good afternoon Lee, thank you for taking the time to reach out regarding your experience, and for speaking with me a short while ago.

Once again, I really apologise for the situation not being resolved as it had been expected, I'm looking into what happened internally, it's really not the standards we hold ourselves to.

As was agreed, I will be sending out the items you require next week so the system can be put to use, and I really hope you enjoy using it once the leads have been delivered.

I hope this has improved your experience and appreciate you taking my call. Causing undue stress would never have been our intention, and I hope this has turned things around a bit for you.

If you would like to discuss anything further, please get in touch, I will be happy to help.

Kind regards
Russell

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, when the parcel was delayed they made sure the courier delivered it next day, as for the DJ Stand, great value for money on the Voynx DBE100 a quality bit of kit

24 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Thank you for the fantastic review! We're pleased we could help get your parcel delivered quickly when the delay occurred. It's also great to hear you're happy with the Voynx DBE100 DJ Stand and feel it offers excellent value for money. We appreciate your support and hope you enjoy using your new setup!

Valorada con 5 estrellas sobre 5

Amp was described accurately

Amp was described accurately. Good price and rapid well packed delivery. Thanks.

10 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Thank you for your positive feedback! We're delighted to hear that the amp met your expectations, was accurately described, and arrived quickly and well packaged. We appreciate your business and hope to serve you again in the future.

Valorada con 5 estrellas sobre 5

Fantastic set up and great price

Fantastic set up and great price, sounds brilliant, good delivery times and information when delivery to be done etc. Will definitely be using again in the future if more kit needed.

13 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Roger, Thanks for stopping by to leave us a 5-star review! We're over the moon that you are enjoying your order.

Valorada con 1 estrellas sobre 5

Tried to purchase a VONYX VSA500BP…

Following your response I have now changed to 1 star review. You completely fail to address or understand - The selection criteria on that platform was for a 12" and the model I was after as advised. You sent the 15" then put me through a refund process where I have not to date received ANY refund even as you suggested that tells me you can not advise a person they received their money back when I Have not!! This failure was a dual responsibility of the business and customer. I was prepared to still purchase the correct model but you refused to engage fairly nor to adapt to the circumstances. In my opinion I would not recommend you purely from in my opinion poor customer service.

++++++++++++++++++××××+++Tried to purchase a VONYX VSA500BP 12-Inch Portable PA System with Wireless Mic & Headset | Battery-Powered Portable PA Speaker | Versatile Sound System on Amazon. I was instead sent the VONYX VSA700-BP 15" Portable PA Active Speaker System, Big Bluetooth Speaker with Battery, Wireless Handheld and Headset Bodypack Microphones, Powered PA, Rechargeable Battery - 1000W. THis was too big and too heavy for the purchase purpose so tried to send this back and replace. Negative poor service from their agents in my opinion and failed to understand this was not my fault. This company would have still had a purchase had they understood and responded positively. I was FORCED to return item at my own expense and then this company withheld £45 off my refund on top of this. A total lack of understanding and customer service.
I have reported this company to Amazon and will place a chargeback for my withheld monies. Think twice if a future purchase is required.

12 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Thanks for your review Gerard. We are sorry that you are unhappy about having to return your unwanted order. We do not provide free returns for unwanted orders. Only damaged or faulty ones. The dimensions and weight are clearly included within the product information. I can confirm that we refunded you 100% of what you paid for the product. Sometimes Amazon send the refund payment in 2 instalments, the first without the VAT included, then a second refund payment including the VAT. If you have not received the full refund, you will need to contact Amazon customer service. Apologies again for any confusion or misunderstanding experienced

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