ElectroMarket.co.uk Opiniones 

1621
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Quality DJ Booth, The ordering was simple and delivery was quick. Will definitely order again. Lots of products on sale. And at good prices and discount codes as well.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 94% de las opiniones negativas

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4,6

Todas las opiniones

(1621)

128 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Karaoke set up

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful and patiently answered my barrage of questions(some of which I am sure were daft). I ordered yesterday afternoon, arrived this morning. DPD also did a great job with their communication and timings and the driver was very helpful. Well packed and although not set it up yet (I'll need my teenage son for that) thus far its been a brilliant service all round. "Credit where credit is due".

16 de junio de 2026
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that Mike was able to help you find the right karaoke setup and answer all of your questions—there's no such thing as a daft question when you're making an important purchase!

It's great to know that your order arrived so quickly and that both our team and DPD provided a smooth experience from start to finish. We take great pride in offering helpful advice, competitive pricing, and reliable delivery, so it's fantastic to hear that reflected in your experience.

We hope you and your teenage son enjoy setting everything up, and that your new karaoke system provides plenty of fun and memorable moments. If you need any assistance once you're up and running, please don't hesitate to get in touch.

Thanks again for your kind words and for choosing Electro Market!

Kind Regards

Valorada con 5 estrellas sobre 5

I am happy with the service I received

I am happy with the service I received, I ordered a electric guitar for my granddaughter who is taking lessons, quick delivery and good customer service, packaged well and great product everything she needs to continue with her guitar lessons thanks.

15 de junio de 2026
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Thank you for your lovely review.

We're delighted to hear that you were happy with the service you received and that your granddaughter is enjoying her new electric guitar. It's wonderful to know that the package arrived quickly, was well packed, and included everything she needs to continue her guitar lessons.

We appreciate your kind comments about our customer service and are pleased that we could help make the purchase a positive experience. We wish your granddaughter every success with her lessons and hope she enjoys playing for many years to come.

Thank you for choosing us, and we look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Excellent choice of products at reasonable…

Excellent products at reasonable prices, easy to follow website. Delivery service spot on.

4 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Thank you for your fantastic review. We're pleased to hear that you found our products to be great value, our website easy to use, and our delivery service reliable.

We really appreciate your support and look forward to serving you again in the future.

Valorada con 5 estrellas sobre 5

Happy customer!!

I spoke with customer service a few times before making my purchase and received great advice.
Would definitely use this company again and would recommend to friends

1 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Thank you for your kind review. We're delighted to hear that our customer service team was able to provide helpful advice before your purchase and that you had a positive experience with us.

We truly appreciate your recommendation and look forward to assisting you again in the future. Thank you for choosing us!

Valorada con 5 estrellas sobre 5

Review title

I think” great “ is a bit of an exaggeration delivery & packaging of radio were fine & radio itself is very good & is nice to look at still can’t get Boom radio on DAB but can on line so all good there

4 de junio de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Thank you for your review. We're pleased to hear that the radio arrived safely, that the packaging met your expectations, and that you're enjoying both the performance and appearance of the radio.

We're also glad our sales team could assist you in comparing the available options and finding the right choice. While it's unfortunate that Boom Radio isn't currently available on DAB in your area, it's good to know you've been able to access it online instead.

Thank you for your feedback and for choosing us. We hope you continue to enjoy your new radio.

Valorada con 5 estrellas sobre 5

Rapid delivery and decent kit

Rapid delivery and decent kit. No damage, no issues.
Their sales staff are rather knowledgeable too - which helps when wanting to compare various options.

28 de mayo de 2026
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Thank you for taking the time to leave us a review. We're delighted to hear that your order arrived quickly and in perfect condition, and that you were pleased with the quality of the kit.

It's also great to know that our sales team was able to help you compare the available options and provide the information you needed. We pride ourselves on offering knowledgeable advice alongside great products and service.

We appreciate your support and look forward to helping you again in the future.

Valorada con 5 estrellas sobre 5

Fantastic Service

Having placed my order it was expedited rapidly and the items on order arrived very quickly.
However. One of the boxes was damaged upon receipt, but the item itself was ok.
Having said that, in error, I ordered items that weren’t suitable for my needs and had to return them.
Again, the process was simple enough and the RMA labels arrived very quickly.
All in all. A good company to deal with and I’ll be back again once I am sure of what I need.

2 de junio de 2026
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Derek, Thanks so much for taking the time to leave us such a positive review! We really appreciate your feedback. Thank you

Valorada con 5 estrellas sobre 5

Overestimated power output.

I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and paid for the return of the large package and have received a full refund within a few days. Excellent service and an amazing range of products.

28 de mayo de 2026
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Kevin,

Thank you for your wonderful review. We’re so pleased to hear that our customer service team was able to help you through the return process smoothly and efficiently. We understand that choosing the right speaker system can sometimes be tricky, so we’re glad we could assist and get everything resolved quickly for you.

We really appreciate your kind comments about our product range and service, and we hope to help you again in the future.

Kind Regards

Valorada con 5 estrellas sobre 5

Delivery was on time and goods arrived…

Delivery was on time and goods arrived just as we expected in good condition.

Good value for money.

18 de mayo de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Trevor,

Pleased to hear about the experience you have had.

Thank you for your review.

Kind Regards

Valorada con 5 estrellas sobre 5

Item was exactly as described

Item was exactly as described. Delivery was amazingly quick.
Very happy with the service and the record player works perfectly.

19 de mayo de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Lee,

Pleased to hear about the service you have had and how quick the delivery was for you.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

Excellent product top quality fast…

Excellent product top quality fast efficient service 👌 will definitely buy again just about to order another record case there brilliant 👏

23 de mayo de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Mark,

Really pleased to hear about the service you have had and how happy you are with the product.

Kind Regards

Dean

Valorada con 1 estrellas sobre 5

Wrong item, no exchange organised, then no other resolution offer but pay again or miss sons birthday

Unfortunately, I was sent the completely wrong item. An amp was ordered, and a classical guitar was received.

When an email from them stated .
'The earliest we can do this is the 22nd May'. for an exchange, and my reply was ' yes that's no problem, would you be able to find out what sort of time it would be? ' When they replied, stating they couldn't confirm the time, not asking for confirmation if I wanted to continue, not stating they wouldn't arrange it on the date spoken about unless I confirmed? Poor communication on that front. I assumed as I already confirmed the date was not a problem, that the exchange was arranged.
We waited until 1530 to call and chase, as we know most of our local delivery men, and were told the exchange was never arranged because they didn't confirm that it was done and stated 'We did not have any confirmation that you wanted to do the exchange'. Even though I already had confirmed the date was fine i was just curious if times were given.

No resolution was given apart from me having to pay for another Amp and next-day delivery. Or wait until after my son's birthday for it to be swapped as their couriers do not do exchanges on weekends.

Was told that no goodwill gesture of resending out the correct item could be done until the wrong item was returned first.

Returned the item myself to an Evri drop-off point. Assured a refund will happen once the item is back with them, however, this doesn't help. I have today and the weekend to resolve a main part of my son's present on Monday, and I have to pay again regardless for their errors!. Safe to say I won't be using them again, and certainly if an item is needed for a present.

22 de mayo de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Alex,

I am sorry to hear about the experience you have had.

Of course, sending you the wrong item was a mistake, and we apologise for that happening.

With regards to the exchange, we did not confirm that the exchange was set up and we were waiting on more information from you. Having read through the emails, i can see that there was a bit of a communication misap.

The fact that it was a bank holiday weekend unfortunately made an exchange on the Monday impossible, so the option to buy a new amp was so that it would have arrived in time for you. We would then of course arrange to get the parcel back from you and process a refund as soon as it was returned.

Again, apologies for the experience and thank you for your feedback so we can make sure the service improves moving forward.

Kind Regards

Valorada con 4 estrellas sobre 5

The speakers what I ordered was a…

The speakers what I ordered was a little smaller than what was showed but I have lots of stairs and he brought them up with no problem

18 de mayo de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Arnold,

Thank you for your review.

Kind Regards

Valorada con 5 estrellas sobre 5

Great customer service had a little…

Great customer service had a little manufacturer problem with a piece of equipment I purchase through electromarket and their customer service was second to none Russell dealt my query with speed and professionalism - highly recommended 5 stars without a doubt

20 de mayo de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi David,

Very pleased to hear about the great service you have from Russ.

Thank you for your review and feedback.

Kind Regards

Valorada con 1 estrellas sobre 5

Vonyx system I don't recommend to anyone.

customer service has been excellent, and I truly appreciate the support and communication from the team. However, based on my personal experience, I would not recommend the Vonyx system to others due to the product performance and guarantee issues I have faced.

In comparison, even Partybox speakers perform much better in terms of sound clarity, quality, and reliability. Unfortunately, the programmes and events I conducted using this system did not meet expectations, and the overall performance has been very disappointing with public feedback on sounds output through Vonyx.

1 de mayo de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hello, we're sorry to hear the equipment has not worked out as you had expected, I can see we have had a long list of communications with yourself attempting to guide you on using the products purchased.

As it appears we've mentioned in our email exchanges, it may be that the items you purchased are not suited to your requirements, which after this length of time of you owning them is limiting how we can support you further.

If you experience any faults with the equipment, please reach out to our customer service team.

Kind regards,
Team Elctromarket.

Valorada con 5 estrellas sobre 5

Great service and the products are great

Great service and the products are great

6 de mayo de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Kusa,

Pleased to hear about the experience you have had and how great you have found our products.

Thank you for your review.

Kind Regards

Valorada con 2 estrellas sobre 5

Had a new Karaoke system delivered…

Had a new Karaoke system delivered within a day of ordering . Took it away for my moms80th party and the receiver for the mikes in the bass box fell apart so we couldn’t use it . Still waiting for my replacement part a week later .. hence a crap star rating .

25 de abril de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi,

I am very sorry to hear about the experience you have had and that you are now still waiting for the replacement.

If you have not already done so, please contact us directly so we can resolve this for you.

Kind Regards

Valorada con 5 estrellas sobre 5

been dealing with this business from…

been dealing with this business from 2019 and they never fail. Great choice to buy equipment. Cheers guys.

1 de mayo de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Richie,

Pleased to hear about the experience you have always had with us.

Thank you for your review and continued custom.

Kind Regards

Valorada con 5 estrellas sobre 5

Good sevice from Electromart.

Received radio tuner in good time, well packed and in new condition. Thanks for the good service.

14 de abril de 2026
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Kenneth,

Pleased to hear about the good service you have had.

Thank you for your review.

Kind Regards

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