ElectroMarket.co.uk Opiniones 

1622
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quality DJ Booth, The ordering was simple and delivery was quick. Will definitely order again. Lots of products on sale. And at good prices and discount codes as well.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 94% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,6

Todas las opiniones

(1622)

129 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Good customer service

My product purchase had a fault and they quickly collected and replaced with new good product. This is good customer service.

5 de mayo de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi John,

Pleased to hear about the good service you have in getting a replacement product sent out.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

Purchased a 15” LED PA system

Purchased a 15” LED PA system.
The wireless mic was faulty so when I explained to customer service that I bought it for a weekend away with friends and time was short they organised collection of the faulty unit & delivery of the new unit the next day.
I’d also expressed my concerns about Yodel being able to keep to the delivery timeframes so they very kindly used DPD.
What can I say, all sorted.
You can judge a good company on its goods but also on how it responds when things go wrong.
There is still customer service out there 👏🏻
…. and the weekend went well, thank you.

8 de mayo de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi,

Thank you for your 5* review about the experience you have had.

Kind Regards

Dean

Valorada con 1 estrellas sobre 5

I’m extremely disappointed with the…

I’m extremely disappointed with the misinformation I was given on the phone by ElectroMarket yesterday (Friday). I wanted to buy an item to use for today (Saturday), and I didn’t want to risk ordering it for next day delivery and it doesn’t get to me so I called to ask about collection options. I was informed that their warehouse is open till 8pm on weekdays and limited hours on Saturdays, closing at 4pm. I live over an hour’s drive away so I thought rather than risk getting stuck in traffic during busy hours on a weekday, I’ll rather just go today (Saturday morning) when the roads are clear. I tried have ring up ElectroMarket only to find that they are shut today and their warehouse is not open either. Very disappointed. I really needed my item for an event today.

9 de mayo de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi,

I am sorry to hear you have had a wanted journey and the wrong information was given.

Our warehouse is open till 8pm weekdays and till 2Pm on a sunday.

So I apologises if the information you were given was not correct.

Kind Regards

Dean

Valorada con 4 estrellas sobre 5

Great service and very pleased with the products

Great service and very pleased with the products. Will buy from EM again. Only hitch was learning my way around the despatch process via Yodell. Ordered five items and each had its own Yodell delivery code (I had opted for quickest delivery) but they were split between separate Yodel deliveries several hours apart. But no visibility of this so was worrying initially that order had been short-shipped requiring a call to both Yodel and EM help lines.
We have to look out for them (Yodel) as we have found they frequently skip deliveries and take back to depot if they can’t locate the delivery address quickly enough (30 seconds!). This is a particular problem for larger items that have to be delivered in person to the consignee which these were. Fortunately all were delivered in the end.
Learning point: Customer to be emailed the Carrier delivery codes for every item to facilitate easier tracking with the Carrier

29 de abril de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Ken,

Thank you for your 4* review about the great service you have had and the feedback about the experience you have had with Yodel.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

Great product and delivery service

Excellent delivery and product pricing. The goods arrived next day and well packed. The radio looks good value for money and easy to set up and operate.

6 de mayo de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Ken,

Pleased to hear about the excellent delivery experience you have had and the good value with the product.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

Great service

Great communication and quick delivery!

25 de abril de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Diana,

Thank you for your 5* Review about the communication and the quick delivery.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

sales rep dean was very helpful and…

sales rep dean was very helpful and sorted my problems quick and easy it was a very good experience would buy from this shop again in the future carl.

1 de mayo de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Mike,

Really pleased to hear how helpful Dean was for you and the good overall experience you have had with us.

Kind Regards

Valorada con 5 estrellas sobre 5

Easy to use website…

Easy to use website and placed order before 2pm and received my order the next day. Will be using this site again.

22 de abril de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Mark,

Pleased to hear how easy the website was to use and how quick your order will be with you.

Thank you for your review.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

DJ EQUIPMENT

I’ve used this company for various products over a number of years for my DJ equipment, it’s always been good Quality and their service is excellent. FRANK DJ

3 de mayo de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Frank,

Thank you for your 5* Review about the excellent service you have always had with us.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

Superfast delivery

Superfast delivery, great product

1 de mayo de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Ian,

Pleased to hear about the superfast delivery and how happy you are with the product.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

Order arrived next day

Order arrived next day. Well packaged, good price. Would definitely recommend. Thank you

23 de abril de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Karen,

Thank you for your 5* Review and the good price you have found with the order.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

I ordered after deadline time on…

I ordered after deadline time on Tuesday evening for a next day delivery, confirmation saying delivery for Thursday. Wednesday morning received a message my order out for delivery Wednesday morning between 10.30 - 12.30. at 11.30 my parcel arrived. Thank you Electro Market and Yodel,

30 de abril de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Robert,

Very pleased to hear about the experience you have had and how quickly the delivery was for you.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

Great cust service

Great cust service
Great delivery and communications

29 de abril de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Ray,

Thank you for your 5* Review about the great experience you have had.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

max party bar 10

I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve the matter so re called help desk and a new one was sent out straight away and old one picked up without any hassle. Absolutely fantastic customer service would recommend 100% thank you.

8 de abril de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Geoff,

Thank you for your 5* Review about the experience you have had and the fantastic service.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

Perfect service

Perfect service, very speedy delivery

21 de abril de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Anthony,

Pleased to hear about the perfect service you have had.

Kind Regards

Dean

Valorada con 5 estrellas sobre 5

amazingly fast service and brilliant…

amazingly fast service and brilliant bang for buck. the package i ordered was for a rally that we're organising and the contents were perfect; pa speaker, wireless mics and a stand. a perfect combo for our needs.

23 de abril de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Jim,

Really pleased to hear about the fast service and good value you have found with us.

Thank you for your review.

Regards

Dean

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