ElectroMarket.co.uk Opiniones 

1622
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Quality DJ Booth, The ordering was simple and delivery was quick. Will definitely order again. Lots of products on sale. And at good prices and discount codes as well.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 94% de las opiniones negativas

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4,6

Todas las opiniones

(1622)

128 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant company and first class…

Brilliant company and first class customer service.
There was an issue with one of my products and it was replaced immediately.
I would highly recommend ElectroMarket and will definitely be returning in the future.
Thank you for a great service.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Mark,

Thank you for your 5* review

Kind Regards

Valorada con 5 estrellas sobre 5

Fantastic service from ElectroMarket…

Fantastic service from ElectroMarket again! From quick responses on best wireless microphone to purchase, to top class recommendations & quick delivery. Special shout out to Paul for his great service! 👍

15 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Deboarah,

Thank you for your 5* review

Kind Regards

Valorada con 5 estrellas sobre 5

Came good in the end!

Initially was told that the order was oversold and that a refund was available, but I decided to wait until new stock had arrived. I was told that a partial delivery was available ASAP, so I agreed, but was surprised when shortly after the whole delivery arrived! Cannot fault the service.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Richard,

Thank you for your 5* review.

Kind Regards

Valorada con 5 estrellas sobre 5

Brilliant Service!

Brilliant service. Great product, great communication and super fast delivery. Highly recommended!

18 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi David,

Thank you for your 5* review about the brilliant servicve and great product you have found with us.

Kind Regards

Valorada con 1 estrellas sobre 5

Don't waste your time or money

Our speaker has broken for the second time . There expecting me to pay to get it sent to them . They haven't been very helpful on the phone . When it got fixed the first time round they send me someone else's damaged one first . Not a very good company with a couldn't care less attitude

22 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Paul,

Thank you for taking the time to leave a review, we're sorry to hear there's an issue with the product you purchased.

I can't find any message threads or orders under your name currently, but if you still need assistance with this issue please reach out to our customer service department.

Team Electromarket

Valorada con 5 estrellas sobre 5

Elecktromarket

Very easy to navigate website. A prompt, safe and Very efficient service.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi David,

Thank you for your5* Review.

Kind Regards

Valorada con 5 estrellas sobre 5

Super fast delivery

Web site was very easy to use and place my order which arrived inside 24 hours, very impressed! It’s a present so haven’t used the player but quality looks good and I would definitely use this company again

12 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Lynn,

Really pleased to hear about the overall experience you have had and the good quality you have found with the product.

Kind Regards

Valorada con 1 estrellas sobre 5

Angry and fuming

Update
I new this would end in tears so my parcel is missing.. yodel claim it was delivered to me but instructed that mo one would be in and to leave the parcel with a neighbour a clear instruction. Got home no card knocked at neighbour no parcel... can't speak to no one at yodel on live chat told i need to wait 2 days for them to interview driver. Fuming im just Fuming. This hole process has caused me nothing but stress im out of pocket with no product and a Christmas party in 3 days.

19 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Jason, we sincerely apologise for the issues you experienced with the item not arriving as expected.

I can see that there were multiple courier issues for your delivery, and as much as we try to do the best we can to resolve delivery problems it doesn't always work out the way we hope, especially at this time of year when all the courier services are so busy.

We are truly sorry for the problems experienced and for any inconvenience this caused you.

Team Electromarket

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very prompt dispatch, product arrived day before it was due. Order to delivery about 18 hours.

13 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Sharon,

Very pleased to hear about the excellent service you have had and how quickly the order was with you.

Kind Regards

Valorada con 5 estrellas sobre 5

Buy direct excellent service

Have previously tried to purchase through Amazon, and delivery never arrived, and Amazon were no constructive help,
Spoke to customer service agent at electromarket (Jordan) who was excellent after doing everything he could to help he explained that they offer a full service when bought direct with them true to his word the next day my daughters guitar set arrived, excellent service excellent company and will be buying upgrades direct through them.

11 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Dan,

Happy to hear about the excellent service you have had throughout the process.

Thank you for your review.

Kind Regards

Valorada con 5 estrellas sobre 5

Absolutely fantastic service and…

Absolutely fantastic service and delivery and quality . Thankyou , so refreshing to do business with professionals .

1 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Vikki,

Really pleased to hear about the fantastic service you have had.

Thank you for your review.

Kind Regards

Valorada con 1 estrellas sobre 5

Purchased a record player as a…

Purchased a record player as a Christmas gift, was delivered with the invoice clearly on show, displaying the items and prices.

Wouldn't recommend, will not use again.

Edit to address the response: The packing slip was in an envelope/pocket (normal SOP) however the line items were visible - this is solely down to the way it is folded, had it been folded properly (with addresses showing - again SOP) and without the line items on show, it wouldnt have been an issue.

4 de diciembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

We’re sorry to hear about your experience. We completely understand that having the packing slip visible may not have been ideal for a gift. For all orders, we include a packing slip so customers know exactly what’s inside. This slip does not show prices, as it is not an invoice, just a list of the contents of the package.

If you’d like to discuss this further, please don’t hesitate to get in touch with us.

Thank you for your feedback, and again, our sincere apologies for any inconvenience.

Valorada con 5 estrellas sobre 5

Used a few times always great service

Used a few times always great service . Very helpful . Quick delivery 🚚 and great price
Fully recommend them

1 de noviembre de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Paul,

Thank you for your 5* review about the service and the product.

Kind Regards

Valorada con 5 estrellas sobre 5

I can't fault Electro Market

I can't fault Electro Market. Individuals with whom I interacted explained everything clearly, readily gave further information and were highly personable. An excellent experience all round. I hope they earn a decent wage.

21 de noviembre de 2025
Opinión espontánea
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Respuesta de ElectroMarket.co.uk

Hi Kim,

Thank you for your 5* review and the excellent experience you have had.

Kind Regards

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Xmas present

21 de noviembre de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Sue,

Pleased to hear about the excellent service you have had.

Kind Regards

Valorada con 2 estrellas sobre 5

I ordered “MAX SOLOART JUNIOR ACOUSTIC…

I ordered “MAX SOLOART JUNIOR ACOUSTIC GUITAR 3/4 - SUNBURST” as a birthday present for my son.
Unfortunately it arrived absolutely battered. I sent photos of all the damage (all over) to ElectroMarket who said they could offer £10 off or I could hang about a day for a courier.
I explained that for £10 less I could have ordered one of their refurbished guitars - which would have been in better condition than what I received. And that as a blue badge holder with mobility issues returning an order (especially of that size) isn’t easy.
Not very helpful at all.
As my son has additional needs so not giving him the gift he had his heart set on (the next day by this point!) just wasn’t an option!

13 de noviembre de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi Collette,
I'm sorry to hear that your order showed up in less-than-perfect condition. I can see from our email communication that we offered you a replacement order, a free collection and return for a full refund, or a partial refund if you were willing to hold onto the product with the scuff or two it has. We could have done that the following day for you. Unfortunately, you did not take us up on the useful/helpful options provided. These options are still available to you by the way. We are always here to help, if you'd like to discuss anything with our friendly customer service team.

All our best

Valorada con 5 estrellas sobre 5

service

everything is outstanding from talking to someone to getting the parcel ,they could not do anything better

20 de noviembre de 2025
Opinión espontánea
Logotipo de ElectroMarket.co.uk

Respuesta de ElectroMarket.co.uk

Hi there Philip, Thank you for stopping by to leave us such an awesome review!

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