Ellis Fibre Opiniones 

192
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Looks like this company is in financial trouble. Took my money in early December -still no product delivered (2 months later) and now I read in newspaper they are in receivership. Very disappoint... Ver más

Valorada con 5 estrellas sobre 5

We bought wool duvet inners about six years ago for all of our family's beds and loved it. With an asthmatic child bedding was important in keeping him healthy. When we needed to buy new duvets we d... Ver más

Valorada con 5 estrellas sobre 5

The service was prompt and efficient. Order placed Thursday PM, order received the following Monday AM. Would recommend this company to friends. Beautiful wool duvet made in New Zealand.

Valorada con 5 estrellas sobre 5

These beds are great we have 5 of them all around the place for our cats and dogs. We have had two orders arrive where one of the buttons had fallen out of the fabric on the bed covers and were loos... Ver más

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

Home of the famous Original Lavender Pillow and Wool bedding including New Zealand made duvets and pillows made from 100% NZ Lambswool and Alpaca.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

192 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(192)

0 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Normally 5 stars

The products are very high quality and I love that they are made in New Zealand. The only reason I didn't give 5 stars is the month's delay in receiving my order.

30 de enero de 2018
Opinión espontánea
Valorada con 4 estrellas sobre 5

Loving the Rose pillow....

Loving the Rose pillow and buying direct from Ellis Fibre means I don't have to tryyyyyyyyyyyyyyy and find it in a store. The Breathe Easy pillow is also very lovely to sleep with. The wee toddler pillow is now a well loved item :-) Easy to order but a bit of a delay with shipping. Tis the season for that to happen I guess. Would not hesitate to purchase directly from Ellis Fibre in the future.

30 de enero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

very honest seller with high quality of goods

I had a very good experience with Ellis Fibre. They provide high quality wool comforters and their customer service is also in high quality. I had a small issue with one of my orders and they corrected it in timely manner and with honesty. I highly recommend them. Thanks again team Ellis Fibre.

29 de enero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

My mother recommended the pet bed to me as she has had them for quite some number of years, and my dog just love it.

24 de enero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Large Pet Bed and Cover

I ordered an Ellis Fibre large pet bed and couldn't be happier with the result. Absolute quality and value for the money, so much better than anything I've seen in retail or pet stores. Our dog is sound asleep on it right now! The bed is so plush and comfy, but also durable and I love that it's washable. Looks like it will last for years to come. Be prepared to wait a wee while for your order, but it is so worth it and speaks to the quality of Ellis Fibre products. Definitely recommended.

23 de enero de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

I bought two aroma therapy pillows and …

I bought two aroma therapy pillows and when we opened the box the scent was beautiful, but now they are on the beds you can't smell anything in them.
The service from the company was terrific.

22 de enero de 2018
Opinión espontánea
Logotipo de Ellis Fibre

Respuesta de Ellis Fibre

Hi Gayle, thank you for your review, and sorry for the time it has taken for me to get back to you about this. If you place the pillows on a hard surface and knead the middle of them, this should make the scent return. If it doesn't work, or it only returns for a short amount of time, email us at help@ellis-fibre.co.nz and we will organise to get them replaced for you under our warranty. Kind regards, Ellis Fibre Ltd.

Valorada con 5 estrellas sobre 5

I love this duvet!

I love this duvet!
My order was actioned promptly. I ordered a lightweight summer duvet and I'm really pleased with it. I've only had it a couple of weeks but it's nice and light for the summer nights. I was surprised by how 'woolly' it smells, especially considering that it's inside a duvet cover. But I quite like the smell and it does seem to be getting less over time. It also looks to be really well made and top quality.

15 de diciembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought polyester/alpaca dog bed

I bought polyester/alpaca dog bed. I was pleasantly surprised at the quality, just like their duvets. I only wished they had covers for the beds. Please make some covers as I can't buy one anywhere. *****

14 de diciembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

We have had the 150 weight on our bed …

We have had the 150 weight on our bed for 3 days now. It is very light and comfortable for my body temperature. My husband had foot surgery and could not tolerate the weight of our previous duvet. He is so pleased with the lightness of weight. So far we are very pleased. Service and delivery were excellent. Thank you. Lyn White

7 de diciembre de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality

Seen products on the good morning show went online easy to order fast delivery by a good courier to my door, unwrapped products and felt like quality products. Well its been 5 days now and wow I'm impressed great full nites of sleep again, thank you ellisfibre you've got it right!! 😁

21 de noviembre de 2017
Opinión espontánea
Valorada con 2 estrellas sobre 5

was ok didnt like the fact waited over …

was ok didnt like the fact waited over 10 days for it to arrive what was more disipointing was they charged my card first,before dispatch,witch is not good,they should charge the card on dispatch,pillow was nicely packed though

1 de noviembre de 2017
Opinión espontánea
Logotipo de Ellis Fibre

Respuesta de Ellis Fibre

Hi Karen, thanks for your review. We have production times stated on our website as a lot of our items are made to order and we want to give our customers as much information as possible. The time on the item you ordered was 1 week, and your pillow was dispatched a week after you ordered it so this fell within that timeframe. As for the payment, unfortunately the system we use only allows for the payment to be accepted up front and not after dispatch. A lot of websites use this method, and it is fairly common practice. Kind regards, Ellis Fibre Ltd.

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