Looks like this company is in financial trouble. Took my money in early December -still no product delivered (2 months later) and now I read in newspaper they are in receivership. Very disappoint... Ver más
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Consulta las opiniones de los clientes
We bought wool duvet inners about six years ago for all of our family's beds and loved it. With an asthmatic child bedding was important in keeping him healthy. When we needed to buy new duvets we d... Ver más
The service was prompt and efficient. Order placed Thursday PM, order received the following Monday AM. Would recommend this company to friends. Beautiful wool duvet made in New Zealand.
These beds are great we have 5 of them all around the place for our cats and dogs. We have had two orders arrive where one of the buttons had fallen out of the fabric on the bed covers and were loos... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Home of the famous Original Lavender Pillow and Wool bedding including New Zealand made duvets and pillows made from 100% NZ Lambswool and Alpaca.
Información de contacto
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Great Communicators
I appreciated being kept informed re my purchase, the fact that machinery had broken down and the order would be late. Also keeping me informed that the product was on the way.
I love my new pillow it's so …
I love my new pillow it's so comfortable and I sleep much better.
Production hold up on delivery of …
Production hold up on delivery of Lavender and Well being pillows.
Understandable as orders likely exceeded holding stock, such a good buy.
Excellent communication and kept informed of expected shipment time.
No doubt, i would buy again and recommend to others, thank you.
Took well over a month
Took well over a month, pillows don’t even smell like lavender at all. The kids one isn’t very filling and the adult one is very filled it hurts to sleep on.

Respuesta de Ellis Fibre
Good product and communication
Good product and communication. There was quite a long wait for the product as it had to be manufactured to order.
no problems .clear communication …
no problems .clear communication .fabulous product
Poor communication after order …
Poor communication after order completed. Long delay in arrival of product - pillows. I had to email them to find out what was happening. Good product once arrived.

Respuesta de Ellis Fibre
Good product,good communication,delayed …
Good product,good communication,delayed delivery for busy time of the year.
My order was slow to be filled
My order was slow to be filled, but I was kept informed of its progress, and it arrived hassle-free in the end.
Always great products from Ellis
Always great products from Ellis, we've bought heaps of stuff over the years. No 5 stars simply because the last order at Christmas overwhelmed them and delivery was delayed. Beautiful, well made products and would definitely recommend to others.
Great for hubby and a lovely smelling …
Great for hubby and a lovely smelling pillow. Unfrotunately it's too bulky for me and I had to revert to my old pillow due to a very sore neck the next day...sad as I was excited to try it out. Hubby has a spare now at least :)

Respuesta de Ellis Fibre
Very happy with my purchase
Very happy with my purchase. Good product. Good value.
Always well made and wonderful to sleep …
Always well made and wonderful to sleep with. The customer service is wonderful. Let me know when there was a delay in finishing order.
Delivery took longer than expected
Delivery took longer than expected, but the products were worth the wait, many thanks
It took a while before I was notified …
It took a while before I was notified re problems with distribution. Perhaps an earlier email would have been helpful. I have always had products sent very promptly and was a little disappointed.
Great value
Great value, quality product. Good communication. Cheers.
Amazing product
Amazing product, great communication, efficient delivery.
No Surprises:-)
No Surprises:-) , which is excellent! Great product, which is everything we were promised. Delivery prompt, All good
Good quality my daughter loves it
Good quality my daughter loves it, easy tracking and arrived quickly.
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