Enlighten Smiles Opiniones 406

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I purchased the whole kit from my dentist which was the whole teeth whitening I had to use it for 3 weeks very pleased with the outcome come my teeth are so white and now I buy the tooth paste Only... Ver más

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Valorada con 1 estrellas sobre 5

This product should not be permitted for sale. I am currently undergoing treatment under the guidance of my dentist and ordered the whitening kit directly through them. I have previously unde... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing and long lasting results, l love how clean and white my teeth now are! Better than I have seen before and really noticeable improvement on whiter and healthier smile!! Highly recommended 😀

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Valorada con 5 estrellas sobre 5

I've been using Enlighten Smiles for about a month now, and I'm really happy with the results. My teeth weren't drastically yellow to begin with, but they had definitely lost some brightness over... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de blanqueamiento dental
  2. Odontólogo estético
  3. Industria cosmética
  4. Dentista

Escrito por la empresa

Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

406 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Love this product a really good buy

Love this product. Makes your teeth look good even my dentist commented on them looking so clean

25 de julio de 2025
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Respuesta de Enlighten Smiles

Hi Carol,

Thank you for the lovely feedback!

We're so happy to hear you're loving the product and even more so that your dentist noticed the difference too!

That's exactly the kind of result we aim for!

Valorada con 5 estrellas sobre 5

Brighter smile for my wedding

The at-home trays were comfortable enough to wear overnight without disturbing my sleep. The process fit easily into my routine and caused minimal sensitivity. The results were gradual but definitely noticeable within a week.

21 de julio de 2025
Opinión espontánea
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Respuesta de Enlighten Smiles

Hi Max,

Thanks so much for sharing your experience — and congratulations on your wedding! We’re really glad to hear the trays were comfy and easy to work into your routine.

It’s great that you saw results so quickly, just in time for the big day. Wishing you a lifetime of smiles ahead!

Valorada con 5 estrellas sobre 5

really good product and service

really good product and service, I use the toothpaste as I would normally and am really impressed with how effectively the post ‘ bleaching’ whiteness is maintained as well as stain protection. I would highly recommend this product and customer service. 👍

25 de julio de 2025
Opinión espontánea
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Respuesta de Enlighten Smiles

Hi there,

Thank you so much for your kind words! We’re thrilled to hear you’re impressed with how well the toothpaste maintains your results and protects against stains.

It means a lot to know you’d recommend both the product and our service — we’re so glad you’re happy!

Valorada con 5 estrellas sobre 5

Would highly recommend enlighten teeth…

Would highly recommend enlighten teeth whitening. Ive continued to use the toothpaste and wouldn’t use anything else, the results are amazing! Ordering from the website is easy followed by speedy delivery

17 de julio de 2025
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Respuesta de Enlighten Smiles

Hi Gill,

Thank you for such a glowing review! We’re so glad to hear you’ve had an amazing experience with Enlighten and that the results speak for themselves!

It’s wonderful to know the toothpaste has become your go-to, and that ordering and delivery have been smooth and easy!

We truly appreciate your recommendation!

Valorada con 5 estrellas sobre 5
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Respuesta de Enlighten Smiles

Hi John,

Thanks for your review! We're glad to hear that your order arrived quickly and that you're already starting to see results.

We appreciate your support and look forward to hearing how things continue to go!

Valorada con 1 estrellas sobre 5

Still disappointed

I put a review on in March to finally get a response.
I followed the advice and continued to whiten as requested.
Contacted Enlighten again as I still wasnt happy however the business development manager did not respond this time despite my chasing again after two weeks!
I contacted and spoke to someone However, same again. Contacted my dentist who yet again gave me more product to continue………………..
The lady I spoke to did ring me to see how I was getting on and I explained that I wasn’t happy with the results.
‘It’s nearly B1’ was my reply despite the ‘B1 guarantee’

As far as I am concerned I have spent £600 on a product and have not had the desired results.
Clearly the product works well for others however there are some of us for whom it doesn’t and to keep telling me it’s nearly the guaranteed shade and to keep whitening is not acceptable and poor customer service.

8 de julio de 2025
Opinión espontánea
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Respuesta de Enlighten Smiles

Hi Amanda, Ana here.

In March, I reached out regarding your treatment and coordinated with your dentist, who agreed to assess your case in consultation with our team. We concluded that, since your teeth were already close to a B1 shade, additional whitening gel would likely achieve the desired result.

I apologise for not responding to your recent email. Reason behind this was initially it took a little while to get in touch with your dentist. Afterwards, my colleague spoke with both you and your dentist by phone and were informed that the situation was being addressed and that there is nothing else to be added at that point. This review is the first written update we have received since, and we will review your case again.

Please note two points of clarification:

- The comment that you were “nearly at B1” was made before you received the extra gel. To confirm whether the additional whitening has achieved B1, your dentist must measure your shade using a Vita shade guide.

- Whitening can require more time for certain cases. Not achieving the target shade within the standard three weeks does not indicate treatment failure. If your dentist believes that an additional two weeks of gel will achieve B1, we recommend following that plan. We provide guidance based on our experience, but your dentist’s clinical judgment ultimately determines the course of action.

I will follow up by email shortly to discuss the next steps.

Best regards,
Ana

Valorada con 5 estrellas sobre 5

Enlighten white & Enlighten Serum

Have used enlighten white followed by enlighten serum in the evening, which is excellent for sensitivity. Thoroughly recommend these products. Having exhausted other options available in the High Street.

3 de julio de 2025
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Respuesta de Enlighten Smiles

Hi Lesley,

Thank you for your kind words and your recommendation! We’re so pleased to hear that Enlighten White and the Serum have worked well for you — especially for sensitivity.

It means a lot that you chose us after trying other options, and we’re thrilled the products have made a difference!

Valorada con 5 estrellas sobre 5

The toothpaste is amazing

The toothpaste is amazing, Fors what it says. Keeps my teeth clean and white.

6 de junio de 2025
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Respuesta de Enlighten Smiles

Hi Roxanne,

Thank you for the kind words! We’re so glad to hear the toothpaste is doing exactly what it’s meant to — keeping your teeth clean and white!

We really appreciate your support!

Valorada con 5 estrellas sobre 5

Excellent toothpastes

Been using both toothpastes since having a whitening treatment. Really working at keeping teeth white. Tastes great. Online ordering and shipping fast. Of course quite expensive but well worth it in my opinion.

23 de junio de 2025
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Respuesta de Enlighten Smiles

Hi Paul,

Thank you for your wonderful feedback! We’re so pleased to hear the toothpastes are helping maintain your whitening results and that you’re enjoying the taste too!

We are thrilled to hear that you know they’re worth it! We're always improving and testing the formulation to keep bettering them!

Valorada con 5 estrellas sobre 5

There is no other toothpaste like this!

This toothpaste is brilliant, I have been using it now for years and I will never change to another one. The cleansing is so good and the sweet taste of it stays with you all day. It also whitens, what else would you want! Deliveries are always very prompt and very well packaged. Great service 5*****

17 de junio de 2025
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Respuesta de Enlighten Smiles

Hiya!

Wow — thank you for such a fantastic review! We’re delighted to hear you’ve been loving the toothpaste for years and that it continues to deliver everything you need — from a great clean and lasting freshness to whitening power.

It’s also wonderful to know our deliveries and service have been consistently reliable for you! We always aim for stellar service from start to finish!

We truly appreciate your loyalty and look forward to being part of your routine for many more years to come!

Valorada con 5 estrellas sobre 5

Delighted with the results of enlighten…

Delighted with the results of enlighten serum and whitening toothpaste. And quick delivery.

16 de junio de 2025
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Respuesta de Enlighten Smiles

Hi Cyndy,

Thanks so much for your lovely feedback! We’re delighted to hear you’re enjoying the results from the serum and whitening toothpaste, and that your order arrived quickly.

We appreciate your support and look forward to being part of your smile care for a long time to come! :)

Valorada con 5 estrellas sobre 5

I looove the products

I looove the products, the customer service is amazing, there is always someone to come back to you quickly and be proactive. The delivery has been good.

12 de junio de 2025
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Respuesta de Enlighten Smiles

Hi Rachelle,

Thank you so much for the love! We’re thrilled to hear you’re enjoying the products and that our customer service team has been helpful and responsive — that means a lot to us!

We’re also glad your deliveries have gone smoothly. We look forward to being with you on your smile journey for a long time to come! :)

Valorada con 5 estrellas sobre 5

Prompt and reliable service

Prompt and reliable service
Thankyou

9 de junio de 2025
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Respuesta de Enlighten Smiles

Hi Mr Roddy,

Thank you for your kind words! We’re so glad you found our service prompt and reliable — that’s exactly what we aim for.

We really appreciate your support!

Valorada con 5 estrellas sobre 5

My order was delivered in no time at…

My order was delivered in no time at all. However, I was asked a couple of times by email to review the products within a day or two of receiving my order before I’d had a chance to use them. However, now that I have been using them, I am satisfied with the quality.

13 de mayo de 2025
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Respuesta de Enlighten Smiles

Hi Jennifer,

Thanks for your review! We’re so glad your order arrived quickly and that you’re happy with the products.

We’re always excited to hear feedback, so we really appreciate you taking the time — and completely understand that you needed a bit more time to try everything first!

Thanks again for choosing us to keep your smile bright! :)

Valorada con 5 estrellas sobre 5

Daytime and evening toothpaste set.

I've used the whitening toothpaste before and it keeps my teeth fresh looking. I ordered my set of daytime and evening toothpaste and found delivery was quick and it was easy to order from the website.

27 de mayo de 2025
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Respuesta de Enlighten Smiles

Hi Roger,

Thank you for your kind review! We’re so pleased to hear you’re enjoying the whitening toothpaste and that your recent order arrived quickly! It’s great to know the website made the process easy too, we always aim for a smooth process, from beginning to end!

We really appreciate your support and look forward to serving you again soon!

Valorada con 3 estrellas sobre 5

High cost for “not bad” results

Although there is some difference, for all the money spent I don’t feel it was worth that amount.

I started the treatment back in January of this year and have been topping up monthly to start to see if there were any changes. I still have been left unsatisfied.

Even when I initially brought this up with my dentist that I wasn’t too happy with the results they did not address it and instead insisted on the fact my teeth look better than before the treatment. Mind you I followed the instructions properly.

I went through a lot of sensitivity for okay results and I somewhat regret this expense. I am writing this review so people really think about this and also get more than one opinion/consultation before such a cost.

31 de enero de 2025
Opinión espontánea
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Respuesta de Enlighten Smiles

Hi there,

Thank you for sharing your experience—while we’re truly sorry to hear you’re feeling this way, it sounds like your concerns were primarily with the treatment process and follow-up care, which can only be best addressed by your dentist, as we, as the product manufacturer, are not legally able to provide patient care or solutions. We are however, always happy to support both you and/or your dentist in any way we can, mainly guidance on how to fix your situation, if at all possible.

Has your dentist measured the resulting shade of your teeth against a VITA shade guide and concluded that your teeth are at B1? If so, then your treatment would be considered successful in view of the fact that B1 is the whitest natural shade there is and is also our guarantee.

Our main aim in every case is total satisfaction, as we intend with our B1 guarantee. This, sometimes, can take a longer period due to other factors. We are sorry to hear that you are not satisfied as yet, however, we would love to work with your dentist on your case to try and get you the results you desire.

If you would be keen to give us your consent to consult with your dentist on your behalf, we would like to discuss your case clinically to try and find a solution that best fits your dental needs, as well as your desired results. If you are keen to go ahead, please do write us on social@enlightensmiles.com with your dentist’s name and address, and we’ll do our best to get you to your desired outcome!

Valorada con 5 estrellas sobre 5

excellent

Premium products and service

28 de abril de 2025
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Respuesta de Enlighten Smiles

Hi Alina,

Thank you for your review, we appreciate it greatly and aim to continue providing you with the premium products, Service and Smiles that Enlighten is known for!

Valorada con 5 estrellas sobre 5

Excellent product

Myself and my daughter use the toothpast and my daughter is having teeth whitening through the dentist which uses enlighten

19 de mayo de 2025
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Respuesta de Enlighten Smiles

Hi Margaret,

Thank you for your kind review! We're thrilled to hear that the both of you love the toothpaste! Your recommendation truly means a lot to us!

Valorada con 1 estrellas sobre 5

This is the worst experience anyone’s…

This is the worst experience anyone’s teeth can ever go through. I have never regretted spending money this much in my life! Complete waste of money. To think I used my hard earned money to buy this level of pain. The sensitivity that this product causes is indescribable. How this product is still being promoted and sold by anyone still shocks me. There are tonnes of review here about the horrendous sensitivity that this product causes to the teeth and the company continues to make one excuse after the other for this let down of a product. The misery I have gone through whilst using this product cannot be explained and I have resigned to fate that I have wasted my money because I won’t be going anywhere near those syringes again. I have left this review here so that no one else goes through this dark ordeal!

15 de mayo de 2025
Opinión espontánea
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Respuesta de Enlighten Smiles

Dear Bim,

Thank you for your feedback. We’re very sorry to hear that you experienced such discomfort during the whitening process. We try to mitigate sensitivity in every way we can, in that we do over 2,300 cases a month and only find less than 10 cases of high sensitivity in that same period. This is around 0.43%. These 10 are usually due to specific clinical causes, ie. personal dental circumstances.

Dentists are usually able to spot enamel issues or bruxism (ie exposed dentine, thin overall enamel or grinding and/or clenching) and treat them prior to, or during, treatment. Has your dentist mentioned anything before or during your treatment?

From our records, we are unable to find your case. This may point to trays that have not been manufactured by us, which we are unable to vouch for. Just to confirm, have you received the full whitening Kit containing 3 whitening syringes, one Enlighten Serum toothpaste, one Enlighten White toothpaste, a desensitising Comfort pen, and custom-made trays?

We do have protocols in place for if a patient has sensitivity, which we implement as soon as we are aware of the struggles faced. We're sorry to have not been told sooner so as to help you earlier on your journey. We are always willing to try our best and assist you, should you still wish to do so.

We take all feedback very seriously and would like to better understand your case to see how we can support you. If you’d be open to it, we’d appreciate your consent to contact your dentist and to discuss and provide any guidance that might help. Please feel free to contact our team at social@enlightensmiles.com outlining your dentist’s name and address, and we’ll do our best to get you to your desired outcome

Best wishes,
The Enlighten Team

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