Ethika Opiniones 82

they cancelled part of my order and didnt issue a refund. its been over a week since those items disappeared from my order history and no refund yet. contacted support and will update with result, however its really shady. if i hadnt remembered the purchase i made in march didnt arrive i would be out money. automatic refunds should be standard. very shady.

Ordered when they had a sell in March. I waited more than a month and in May I was told the order was cancelled. They sent a 25% off coupon. It is nowhere near the original discount. They could have offered something better than that. There was absolutely no customer service

Dishonest. I purchased 9 items during their $4 sale. I recv’d 3/9 I wouldn’t have ordered anything if I knew none of the sets that I ordered would be complete sets. For everything that was out of stock it was marked unavailable it wasn’t even an option to add to cart. All of the items I chose had my size available so I purchased. They never once reached out in any way to advise people that the items they chose and purchased were unavailable until after they had been packed and shipped. I would’ve rather got nothing at all and my money back then to get partial sets. These random patterns don’t go with anything else. Also the customer service sucks and seems that they only have Michelle to answer emails and phone. And the cherry on top is the delivery timeframe. Order in late march recv’d today.

The customer service department is lacking support for customers or helpful solutions. After ordering products in March and emailing them in May asking them what the delay was it was requested i provide the packing slip from what they sent me although the order status showed 9 items pending. I didn’t receive a response just a cancelation of my items. Ethika even cancelled a mystery staple L.

This is the second order where it takes over a month to ship. Both orders are sent in multiple shipments and lots of items from my orders are out of stock by the time my complete order is ready to ship. When I brought up this issue, I was gaslighted both times from "support" that they were getting my order ready and did not know what items had even been shipped, even the website and emails were sent from Ethika stating what was already shipped. I will not be doing business with Ethika any more, not that it matters to them.

I ORDERED 10 set which is 20 item's they only sent 19 of the 20 item's it's been over an month now and still haven't seen or heard from them still I have tried to reach out to them and no response yet. Still waiting on my item to be delivered to me.

Really love my order! I ordered leggings and underwear, great fit and good stretch. The shipping took quite a while, but it was after a huge sale, so it was not problem. Will order again.

Placed my order OVER a month ago. Still haven’t received it. Was sent an insulting 20% off coupon about two weeks ago. Which why would I order anything ever again, when they can’t ship my items out timely the first go around. Got an email on the 19th saying all items would be shipped by the 22nd, that was a lie. Icing on the cake is it has now been sitting at “uniuni” warehouse for 4 days. They’re in California. I’m in Vegas. It takes two days. Max. I’ll never ever order from this company again.

Excellent High-Quality products. The workmanship and materials are first class; the clothing is both stylish and practical as well as durable. The products were shipped promptly. This was not my first purchase from them, nor will it be my last. A first-class company.

They're the worst. I purchased 2 huge orders 3/28/2026 and still haven't received either. It's 4/29. They are rude and unprofessional and unknowledgeable about their own company. Highly recommend you don't ever purchase from them. I paid $321 for 2 purchases and received NOTHING! LOST CUSTOMERS AND RESPECT FROM MY CUSTOMERS Because I couldn't deliver their orders

My son loves the products unfortunately anytime you order there’s always an issue. Waited a month since the initial order just to have the shipment broken in several deliveries and receiving an email saying order modified. I ordered 17 items and so far seven were refunded. Why allow you to make the order just to say you can’t have several items in your order. This is not the first time happening either.

Customer service sucks ,it takes too long for delivery to be shipped and doesn't fulfill full order on time ,still waiting for a item from my order that I ordered over a month ago

If I could give no stars, I would. The customer service was extremely disappointing. I consider myself a patient and understanding person, especially during high-volume sale periods, so I waited without complaint when my order was delayed in transit.

However, instead of properly resolving the issue, the company chose to issue a full refund. I was told, “We’ve gone ahead and processed a refund for the affected item(s). You’ll receive a confirmation email shortly,” but I still haven’t received any confirmation.

This completely missed the point. I made the purchase specifically to take advantage of a sale on items I needed. A refund doesn’t resolve that—it just leaves me without the items and without the discount I planned for.

Throughout the process, I felt unsupported and overlooked as a customer. This experience was frustrating from start to finish, and I would strongly recommend avoiding this company if you expect reliable service or meaningful issue resolution.

Two orders one came and was missing three items and support was useless and don’t want to refund for the missing items. They ask for pictures of all the items received, not sure what the purpose is for that. The second order was "packing" for a month then just canceled out of no where

I received an email from Ethika in late March that there was a sale where everything was $4. I purchased 42 items on March 27. I received one shipment on April 9 with 3 items. I received another package on April 21 with 10 items and a packing slip that said 17 items were in the box. Their site says only 2 items are left to ship. I used their online chat and no one replied. I used their text number and no one replied. I contacted them by email and no one replied. Has anyone thought about a class action lawsuit? It seems this is their business model, not a fluke.

Edit (04/30/26): Contrary to Ethika's reply to my review below, they are not waiting on me. I replied to their outsourced customer service's attempt to manage the fact that they overextended themselves with a "too good to be true" sale and are unable to fulfill my order. They offered a refund instead of fulfilling my order, not the outcome I wanted. UNETHIKA would be a better name for them at this point. Good product, horrible and operationally unsustainable business model. This is the last time I buy from them. This business will implode soon like all businesses that consistently disrespect their customers.

I am extremely disappointed in Ethika. They have great quality underwear, BUT horrible customer service! Waited several weeks for an order shipping confirmation and that was after I inquired about the order status. When the package arrived, it was missing all but 1 item from my order. It took several emails, texts, and attempts to live chat to even get a response. The worst customer service and response time I have experienced! At the time I ordered the 5 items, they were in stock and I paid. After only 1 arrived, I asked for the remaining 4, but Ethika would not send them even though the exact item showed it was in stock on their website. They canceled the 4 items, ignoring my request.

I made an order on March 26 and my order still has not been delivered they gave me a shipping number and I looked up the shipping it says that the label was created but they still have not received the items I’m very upset what are these items for my birthday and I still have not received the items and I want a refund and they are not trying to issue it I definitely thinking about getting in contact with my bank because they have not kept up their bargain this is not fair to me as a customer

Ethika is a Brand company that offers clients great value; by great value. each item is crafted by the best manufactors commited To Delivering an excellent superior product . The recent sale of $4.00 just blew my mind . Such a huge blessing . Ive purchased from Ethika the last 5 years and i always get compliments every single outfit ; down to the shoe laces with Etika logo embossed . This company quality is coluture at its best . The packages come wrapped so adorable. I approve this message 🆘💋👠👠👠👠

Worst customer service I have EVER experienced in my life! My order still have not been shipped out and it has been going on 20 BUSINESS DAYS now. I can not get customer service to respond back and I've tried contacting them MULTIPLE times! I get that there may be longer response time due to the hightl demand during the sale, but when it's been days after you reached out and still no reply is very unprofessional for a well known business. It's definitely feeling like a scam.