We always use Europesure for our cruise insurance. Simon Sellick is brilliant. He answers our questions clearly and promptly and is always very patient . The price is unbeatable as well for saying we... Ver más
La empresa ha respondido
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We always use Europesure for our cruise insurance. Simon Sellick is brilliant. He answers our questions clearly and promptly and is always very patient . The price is unbeatable as well for saying we... Ver más
La empresa ha respondido
The insurance was recommended by our travel agent (who explicitly told us he did NOT receive a commission from his recommendation). The website was easy to navigate & quickly found the product coveri... Ver más
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I called to declare my medical condition and the young lady who took me through the standard questions was most efficient and courteous. It made a necessary process very smooth.
La empresa ha respondido
I like the easy to understand comparison charts when choosing between bronze, silver, platinum etc. The communication before policy expiry is good. And so far, there have not been big changes in the... Ver más
La empresa ha respondido
Europesure offers Annual Multi Trip and Single Trip travel insurance to expats and local nationals based in the EU, the rest of the EEA, UK, Gibraltar and Monaco aged up to age 79. Standard covers include Medical Expenses, Cancellation and Baggage. A number of optional covers complement the standard travel insurance benefits available with three levels of cover . Options include COVID-19, Winter Sports, Golf, Business, Terrorism Disruption, Gadgets, Weddings and Car Hire Excess. The policies are underwritten at Lloyd's and Lloyd's Insurance Company. All quotes and purchases are made online with a debit of credit card with instant email policy issue.
Chalkwell Lawns Suite 9 648-656 London Road, SS09HR, Westlciff on Sea, Reino Unido
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The sign up etc. is fine … will have to see how claims get processed..

Respuesta de Europesure Travel Insurance

Respuesta de Europesure Travel Insurance
Quick reply to holiday insurance queries,prices,single or annual cover etc with easily understandable information. Very professional.

Respuesta de Europesure Travel Insurance
Most of the positive reviews state how easy it is to give these people your money. Wait till you try to get some back before you make a review!
Europesure wash their hands of the whole claims procedure and subcontract it to the Cega Group. These people will send you an email from one person who asks for certain documents. When you have submitted these documents another person will write asking for other documents, or repeating the request for documents already submitted.
The person to whom you initially wrote will then ask for other details, some of which you have already submitted.
You may get another request from a third person hitherto unheard of.
The final straw for me was on Christmas Eve, late afternoon, when I received a request for “Cancellation invoices” from hotels in Tanzania. I had already provided proof of payment, proof of flight cancellations, proof of hotel booking cancellations, but this was not enough. Cega obviously want to keep poking you with a stick until you give up.
The timing of the latest request, Christmas Eve, late afternoon, was just disgusting. What sort of person works for such an organisation as Cega?
The fact that Europesure uses Cega tells you all you need to know about Europesure’s attitude to its customers.
So I’ve asked Cega to refer my case to Lloyd’s complaints, since Cega , with all the documentation provided, are only interested in procrastination.
Cega referred my case to Complaints with surprising alacrity, in contrast with their previous behaviour, so I guess that this is the result they were hoping for.
I guess I’ll soon find out just how honest Lloyds of London really are.

Respuesta de Europesure Travel Insurance
Difficult to find cover for British European residents but Europesure looks good. Hopefully we won’t have to test them out, but you never know how good an insurance company is until you need to make a claim!

Respuesta de Europesure Travel Insurance
I had to cancel my trip because of illness and file claim to reimburse not refunded amount for tickets and hotel. I was surprised how easy process was and it took less than a month to receive compensation. really recommend

Respuesta de Europesure Travel Insurance

Respuesta de Europesure Travel Insurance

Respuesta de Europesure Travel Insurance

Respuesta de Europesure Travel Insurance
Easy website to understand, have used them for many years. No hidden extras.

Respuesta de Europesure Travel Insurance
An absolutely wonderful company. The service is brilliant.

Respuesta de Europesure Travel Insurance
I rated a 3 for the price and the level of cover. I feel I am unable to rate any higher because my daughter thankfully never had to use the insurance cover.

Respuesta de Europesure Travel Insurance
Very good price for worldwide multi travel

Respuesta de Europesure Travel Insurance
Ive been with this company for a lot of years for my travel insurance and can thoroughly recommend.

Respuesta de Europesure Travel Insurance

Respuesta de Europesure Travel Insurance
Very efficient renewal. Fortunately haven't had to claim for anything yet

Respuesta de Europesure Travel Insurance
Very efficient staff in the Agency.
Very happy with the cover and price

Respuesta de Europesure Travel Insurance
Wee have had travel insurance with you before and very good 👍

Respuesta de Europesure Travel Insurance
Easy renewal process. However the difficulties may arise as and when I wish to make a claim, hopefully never.

Respuesta de Europesure Travel Insurance
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