Formula One Autocentres - AYLESBURY Opiniones 

65
TrustScore: 3 sobre 5

3,0

Bicester Road, HP19 8FN Aylesbury, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Dreadful experience unfortunately. I was persaded by the competetive pricing, but had not factored in everything they could then get wrong, Firstly, one of the wheel stud threads was damaged because... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service and attitude from all the staff at the Aylesbury branch today. They had to use brute force to change the back box on my ancient Volvo's exhaust but got the job done despite stuck bol... Ver más

Valorada con 5 estrellas sobre 5

I came in with a problem and no booking. I usually book ahead and get servicing and MOTs or repairs at F1 Aylesbury. The morning of the 10th March 2025 they managed to fit me in immediately despite th... Ver más

Valorada con 5 estrellas sobre 5

The F1 website says "most garages these days have computerised files, so if you know where the car has been serviced, it’s relatively easy to get your hands on any missing information". The car I just... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles

Escrito por la empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito por la empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Información de contacto

  • Bicester Road, HP19 8FN, Aylesbury, Reino Unido

3,0

Medio

TrustScore: 3 sobre 5

65 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,0

Todas las opiniones

(65)

5166 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

DO NOT USE!

DO NOT USE!
Asked them to check my tyres. They didn’t find anything wrong. One week later took it to different garage for mot and car FAILED with a dangerous to drive cord exposed!

2 de agosto de 2024
Opinión espontánea
Logotipo de Formula One Autocentres - AYLESBURY

Respuesta de Formula One Autocentres - AYLESBURY

Dear Diane,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 1 estrellas sobre 5

Incorrect expensive diagnosis

I was recovered to this centre due to a clutch problem where they diagnosed it was a clutch replacement for £1100. I was not confident in this and took it to another garage by recovery. It turned out it was the master cylinder as the problem which was a £350 job instead.
I definitely would not recommend this centre.

15 de julio de 2024
Opinión espontánea
Logotipo de Formula One Autocentres - AYLESBURY

Respuesta de Formula One Autocentres - AYLESBURY

Dear Djdjdj,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 1 estrellas sobre 5

Bunch of cowboys- AVOID, THEY WILL CAUSE DAMAGE

A bunch of cowboys over-tightened rear wheel bolts on both sides to such an extent that they are locked solid. Even the use a 3 ft breaker bar is not enough to undo any of them on both rear wheels following a two tyre change from formula1 arranged through ASDA. In using an air ratchet formula 1 also damaged the wheel locking tool. Both sides on the rear have the same issue.

A subsequent visit to get them to fix the issue had the manager say "you did not buy the tyres from us, - it's been a few months and they must have rusted in place...you will have to pay someone to loosen the wheel bolts"

An Interesting observation comes from front tyres. Both were changed by Halfords well before formula 1 getting their hands on the car and despite the tool damage, that Formula1 claim was not them, I was able to remove the wheel bolts using the same breaker bar. Must be a different type of rusting on the front wheels ;-)

What is really strange is wheel locking tool has been in the boot since Formula 1 changed the rear tyres !

Best advice don't use them. They are complete bunch of wasters. I had trouble from them a few years ago when I took a different car for an MOT. The independent garage pointed out that formula1 had put the tyres on the wrong way around with the inside tyre face facing outwards. Cost me a morning of messing about first getting MOT fail then getting tyres put right and then getting the MOT sorted out. I should have learned my lesson. What reminded me of this was they found that incident in their computer and at first denied any knowledge of dealing with the rear tyre change till it was pointed out that the private reg was transferred many years ago to the current car.

Avoid them it's not worth the hassle there are plenty of alternatives a stones throw from them, it's not like they have reasonable prices.

22 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Aylesbury store

The guys here are amazing and went above and beyond to make the service second to none. Kept me informed throughout. Highly recommend the guys specially Steve Jack Ellie amazing 10/10 100% recommend them.

24 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A good price and customer service

A new Goodyear tyre - the same as the others on my car - was not only £15 less than available elsewhere the efficiency and customer service provided by Stephen and Ross was outstanding, which is not often the case these days.

16 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stephen is amazing

Stephen is amazing. Lovely guy talked me through all my repairs on my car and was very friendly. Gave a reasonable price that didn't make me feel scammed as some garages have some in the past. Everyone here is knowledgeable and friendly. This is now my go to location for any of my issues with my car.

16 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First class service

Steve and the team carried out laser tracking on my vehicle.

They did a fantastic job and all four wheels were out. They explained what the issues were and resolved them.

They were very courteous, polite and carried out the work in a very reasonable time frame.

Highly recommended and would definitely use again.

29 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Contacted branch to book to have my…

Contacted branch to book to have my vehicle in as i had a warning light appear for my brakes. Stephen was very polite and efficient and was able to book me in for the next day. On arrival at the branch i waited until they looked at the brakes and was informed that i needed new pads. I left the vehicle with them and then received a call a couple of hours later stating that all the works were complete and i could collect my vehicle. All in all a very smooth transaction

26 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never ever again!!!

Awful experience!!!
First of all I have booked an appointment for 10:30 Sunday (04/02/2024) to change all 4 tires on my car. Once I got there the staff told me, that they are not able to carry out the job on my car, as they are short on staff and they are fully booked (I had my booking as well, that has been confirmed by them days ago!!!). No one called me or messaged me to not to come on Sunday due to the issues they have, I have been informed when I got there… Anyway!
So they told me in the office to come back at another time. I told them that I’m doing night shift, so I need an early appointment if possible. They rebooked me for today (06/02/2024) at 8:30. The staff promised me that I will be the first today at 8:30, because of the inconvenience that they caused to me on Sunday and it should be done within 1 hour (9:30).
So I arrived at 8:29 with the hope that I will be able to leave in 1 hour. But insead of starting the job on my car, they changed a tire on another car, after that they changed a tire on a van which arrived after me and then my car was the next.
During the time they were working on my car, they stopped to handle many phone calls, to receive delivery from 2-3 different suppliers and also stopped to talk to each other many times.
It took 2,5 hours for them to do the job that I booked FOR SUNDAY, even if they promised me that I will be the first after they sent me home previously…
I arrived at 8:29 and left the garage at 10:58, instead of 9:30.
This is disgusting, disrespectful and awful! This was the worst experience I ever had and I will NEVER go back to this place again!!!

Update:

They did call me to sort the things out. They are aware of the issues and working on it.

6 de febrero de 2024
Opinión espontánea

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