Formula One Autocentres - Basingstoke Opiniones 

82
•
TrustScore: 4 sobre 5

3,8

Unit 1, Winchester Road Trade Park, RG22 4AY Basingstoke, Hampshire, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

2nd time in a few months that I've used F1 Autocentre in Basingstoke and my online search for the best price led me to them on both occasions. I had 2 budget front tyres fitted, the online transact... Ver más

Valorada con 1 estrellas sobre 5

Booked a puncture repair and arrived on the day for the pm slot given. No booking recorded. The online system took payment without booking at the branch. This possible fraudulent overbooking and taki... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have always used my Nissan Dealer for all my services since I brought the car back in 2015, they have in the past couple of years changed franchise, my service history was not transferred over and... Ver más

Valorada con 5 estrellas sobre 5

Best service received from any garage I’ve been too. Just needed a simple tire change but unfortunately did not have a locking wheel nut key, instead of trying to upsell things and make me pay for thi... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles

Escrito por la empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito por la empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Información de contacto

  • Unit 1, Winchester Road Trade Park, RG22 4AY, Basingstoke, Hampshire, Reino Unido

3,8

Muy bueno

TrustScore: 4 sobre 5

82 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(82)

5563 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Best service received from any garage

Best service received from any garage I’ve been too. Just needed a simple tire change but unfortunately did not have a locking wheel nut key, instead of trying to upsell things and make me pay for things I did not need to the guys in there recommend a place to get one. Ended up getting the key free of charge took it back to Formula One Auto centre and they had the tire changed within 20 minutes. Hassle free, friendly service from the guys at the Basingstoke branch. Would recommend.

8 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This now my 4th year of using Formula…

This now my 4th year of using Formula one for service and mot for both my car and my wife's. I find the service I receive is always first class. I have every faith that the work carried out is excellent. Formula one I am sure can be beaten price wise from other less reputable garages but to me it's about the standard of work and trust I place in them. Thank you for your high standards and keep it up.

14 de junio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Had a tyre replaced and not happy that…

Had a tyre replaced and not happy that I was offered a cheaper price for tracking if I paid in cash.

14 de junio de 2024
Opinión espontánea
Logotipo de Formula One Autocentres - Basingstoke

Respuesta de Formula One Autocentres - Basingstoke

Dear Paul,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 1 estrellas sobre 5

Absolutely disgusting and rude service

Absolutely disgusting and rude service. Booked my tyres via etyres, received a call from the Formula 1 Basingstoke, the man on the line was rude and shouted at me that they don't have any time to fit me in and I am not their customer. I will never come back obviously.

19 de marzo de 2024
Opinión espontánea
Logotipo de Formula One Autocentres - Basingstoke

Respuesta de Formula One Autocentres - Basingstoke

Dear Katie,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

Went in today for a MOT

Went in today for a MOT, Mine was due in 4days so needed something soonish! Tony
Greeted Me at the front desk and was
Super helpful and fitted me in today, Extremely grateful ☺️

Lovely happy guys I will be returning when I need my next MOT.

12 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

MOT due

On time,professional and friendly assistence and car ready on return.Well done Tony and team👍

14 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Skills. Knowledge, politeness

I phoned on Monday with regards to my vehicle and spoke with a wonderful guy called Tony who was truly helpful furthermore giving the best solution to my problems. I later in the day phoned back to see when the vehicle could be booked in, I spoke with another helpful guy called Nof, he went far and beyond to get my vehicle in asap, between both Tony & Nof they was able to fit my vehicle in today 07/02/2024. I dropped the vehicle off first thing and was welcomed by a fantastic team, acknowledging me walking into the branch and most importantly having the politeness to help. I would like to thank mark too for his knowledge in mechanics giving me good advice to maintain the function of the car, truly grateful for this. I have used a few garages in Basingstoke over the years but as a customer these guys should be rewarded for their hard work in addition are a great asset to formula one Basingstoke. I will always recommend this branch to others and continue to be a loyal customer.. thank you Tony,Nof,Mark for the service and this also extends to other colleagues. 😊

7 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Honestly don't bother

Honestly don't bother, should I say if your woman as I feel it's because I'm woman, they probably think they can do one over on me. my car went in for mot and full service, there was few thing needed doing. They over charge me on more then one car part. I even spoken to few people about it, they even said same about f one autocentre, same thing happen to them. I spoke to customer service, even they are trying to screw me over. They asked for like to like quote from another vat garage, which I had done and sent to them, they said they would give 10% the difference. We had been in contact emailing back and forth, but when sending them the quote, they hadn't replied back, I had sent them another quote that a garage had taken while to send me. Customer service then got back to me, saying they can't do anything as it had been 7 days (which they hadn't said anything to me that I had 7 days to do this) a rubbish company. Save yourself and go somewhere, where you will be treated better. The most annoying thing is, I use this garage so many times for my mot and tyres etc, and not had a problem. But this time they just screw me over.

6 de diciembre de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Basingstoke

Respuesta de Formula One Autocentres - Basingstoke

Dear Hannah,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

Excellent service

Stopped with flat tyre. Nof and Craig were extremely helpful and changed tyre quickly and with no issue. Excellent service. Thank you!

20 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

I woke up to a puncture on a bank holiday Monday so their was little help for me,I called formula one and they fitted me in straight away at a great price the customer service was excellent thanks I will definitely return 👍 🙂

28 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service... I can not thank formula 1 auto centre…

I can not thank formula one auto centre enough for all their hard work. They went above and beyond their duty. Such a trust worthy, honest company to use. Tony went into a lot of detail and explained what needed to happen. Definitely worth the money and the peace of mind... 🤩👍👍

23 de julio de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Scary service

4 new tyres fitted drove car home it was making a noise. Took it back and was told nothing wrong. Went home checked it myself all wheel nuts were loose. Robin

18 de mayo de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más