Formula One Autocentres - Cowley Opiniones 

73
TrustScore: 3.5 sobre 5

3,6

Unit 1, Oxford Trade Centre, OX4 6NF Cowley, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service! Highly professional and hassle free service. The staff were very friendly and helpful, and explained everything clearly, affordable price.Very happy with the service and efficiency... Ver más

Valorada con 5 estrellas sobre 5

I went to your cowley branch on Saturday afternoon. I had trouble with the tyre monitor system. Jude was really friendly and helpful. Jude fixed the problem within minutes. Even though he was due to g... Ver más

Valorada con 5 estrellas sobre 5

I had two tyres fitted, efficiently at Formula 1 autocentre Cowley. Unfortunately soon afterwards once of the balance weights fell of a wheel leading to a vibration at speed. That issue was recti... Ver más

Valorada con 1 estrellas sobre 5

If I could one star I would. Ordered tyres via Asda and selected the fitting centre in cowley Oxford. Arrived early and they had no idea of my order and no tyres. Disorganised branch staffed by o... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles

Escrito por la empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito por la empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Información de contacto

  • Unit 1, Oxford Trade Centre, OX4 6NF, Cowley, Reino Unido

3,6

Medio

TrustScore: 3.5 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(73)

5146 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Terrible

Terrible - don’t even consider. Went for a tire change - broke my TPMS - got contacted by the regional manager - promised to sort it out after 2 days - it’s been 3 weeks. Went to protyre and was sorted in 30 minutes - Protyre is 100% better

2 de junio de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Cowley

Respuesta de Formula One Autocentres - Cowley

Dear Mthandeki,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 1 estrellas sobre 5

I booked my service and MOT and when I…

I booked my service and MOT and when I went to the test Center they were forcing me to reschedule my service and just do the MOT but I told them I want to do it on same day as I can’t keep my car for whole day again just for service.

After waiting for 3 hours they said my car has failed MOT and they can’t repair it so I asked them if I could can take my car and get it repaired and come back to do retesting and also if I could get my money refund for service as I dint know how long it would take me to repair the fault for which they replied say the reason I have bought my car to F1 auto centre is because it’s cheaper than BMW service which would cost me £1000 and it would take 3 days for servicing at BMW, I dint say anything and I left from there and took my car to near by mechanic which he managed to repair in 10 minutes and when I called them If I could bring my car for retesting they said the MOT tester has finished for the day at 12:00pm and I can bring it on Monday at 5:00 pm for retesting.

On Monday I reached test centre at 4:30pm and when I went to reception they said the MOT tester is not available until Wednesday and if I have to retest I will need to book it back for Wednesday

I think this was just to harries me I have lost 3 days of my work money as I couldn’t travel to work.

Please guys avoid this place.

25 de marzo de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Cowley

Respuesta de Formula One Autocentres - Cowley

Dear Vallis Martins

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/custom er-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

Great service super helpful with my…

Great service super helpful with my tyre. I brought in a Toyota Aygo with a puncture today. They helped me out and fixed my puncture and changed my wheel. Super helpful. Thank you. I would thoroughly recommend.

26 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful team

I for one can only thank the team who helped an NHS worker to get back on the road. I had a flat tyre, went to ask for help and in one hour an a half I was back on the road. Thank you all, Stephen who fit my tyre and the guy from reception. All nice, polite and effective 👏👏👏👏👏

18 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

very bad service. never to return

very bad service! booked an MOT with them for the weekend. arrived there on time and after 20 minutes of waiting one of the mechanics comes to the reception to tell me that they don't do MOT's in the weekend and he doesn't know why the system is taking orders if they don't have any testers do this job.

22 de enero de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Cowley

Respuesta de Formula One Autocentres - Cowley

Dear Vlad

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 5 estrellas sobre 5

Always a pleasant trip to the Cowley centre!

Always a pleasant trip to the Cowley centre. Was greeted by a very welcoming and friendly chap on the front desk (didn’t get his name unfortunately, but he wore glasses and a beanie - he also has a VW Golf from what I remember). Definitely a great asset to the team, should be commended for his positive attitude and humour! 5* for him and the rest of the team! Plus the Corsa passed the MOT so also very happy for that! I always bring my car to this garage as can always expect the highest of services! Thank you very much! And kudos to the whole team!

Many thanks,
Deanna! 👏

9 de enero de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do NOT book here FOR THIS REASON...

I booked F1 Centre Cowley because they were the cheapest MOT centre in Oxford.

I now regret this. I have no problem with garages that fail cars. However, this garage is different. Firstly, they wanted to charge me over a hundred pounds for work that took me 10 minutes to fix with no tools. Secondly, they ordered the wrong parts for the breaks twice. This pushed back the second MOT until it was past the 10 day grace period. Thirdly, the problem with the handbreak was extra expensive because someone had over tightened the handbreak. The handbreak had been tightened after the first MOT they failed me on. I am highly suspicious that they made the problem much worse before they made it better, and of course they charged me for the full amount of fixing it.

Then when I came in for the second MOT test they told me that because they had pushed the car over the 10 day grace period I now had to have a full retest. That meant re-booking to another day and paying the full amount for that new test. When I came in for that test, they told me the MOT had to be rebooked again.

All in all, they tried to charge me for work that didn't need doing, there was a suspicious break on my break cylinders, they kept my car for OVER THREE WEEKS, and they made me pay for the re-test.

Since this, I have gone back to read reviews and have learnt that this has happened to other people too. For example, failing people on breaks that were new (that customer argued back, and they got a retest where the car passed). Of course, a majority of people get their new cars in and passed and they write a good review. This gives the false illusion that they are a reputable company.

The lesson I am telling everyone is that you should take your car to a DEDICATED MOT centre. They have no incentive to fail a good car and fix things that don't need fixing. And because they are not the one's doing the work, they don't have the incentive to be slow and get out of the 10 day grace period.

Tell your friends and family the same so they don't have to go through the same pain I did.

9 de agosto de 2022
Opinión espontánea
Logotipo de Formula One Autocentres - Cowley

Respuesta de Formula One Autocentres - Cowley

Dear Hugo,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 1 estrellas sobre 5

The garage did not fit the good tyre on…

The garage did not fit the good tyre on my car, i ordered a 205/55R16 tyre and they fitted a 195/55R16, i asusme they were professionals and didnt check my tyre number after the fitting, ended up failing my MOT due to wrong tyre size on same axis and having to pay for another one. They kindly told me that i should have checked myself. Garage to avoid they are not professional at all you cannot trust them. AVOID AT ALL COST

4 de agosto de 2022
Opinión espontánea
Logotipo de Formula One Autocentres - Cowley

Respuesta de Formula One Autocentres - Cowley

Dear Maxime,

Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards

Valorada con 5 estrellas sobre 5

I had not intended to use F1…

I had not intended to use F1 autocentres today but none the less I ended up at the Cowley branch when a reputable mobile fitter were unable to get a wheel off, leaving me with 2 tyres in the boot. Thanks to technician Deane who completed the job and did my tracking. Considering I had just wandered in I found the service second to none and would not hesitate to bring my car back in future. Cheers!

12 de junio de 2022
Opinión espontánea

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