Formula One Autocentres - Harlow Opiniones 

107
TrustScore: 3.5 sobre 5

3,6

EDINBURGH WAY, HARLOW, CM20 2DH ESSEX, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

F1 Regas completed, by the afternoon not working. Contacted them as soon as, took it back the next day. Another 2 hour wait, while they again vacuum tested for a second time (that’s 3.5 hours + sat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into Formula 1 autocentre at Harlow as warning light on car showing problem with tyre pressure. Had accidently left my mobile at home and didn't want to risk driving on motorway. Greeted by the m... Ver más

Valorada con 5 estrellas sobre 5

I would like to single out Reece at the Harlow branch for his very polite and helpful approach, something you do not get everywhere these days. Thank you Reece!

Valorada con 5 estrellas sobre 5

As a Mother of 3, I trust all my children taking their cars to Harlow Formula One Autocentres. Recently, both my young sons' bought 2nd hand Vauxhalls each. They took the cars for exhaust pipe check-u... Ver más


Información sobre la empresa

  1. Tienda de neumáticos
  2. Estación de inspección de automóviles
  3. Mantenimiento y reparación de automóviles

Escrito por la empresa

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Escrito por la empresa

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Información de contacto

  • EDINBURGH WAY, HARLOW, CM20 2DH, ESSEX, Reino Unido

3,6

Medio

TrustScore: 3.5 sobre 5

107 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(107)

5166 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

MOT Experience

A very good service. Easy to book, reasonable price, wait time accurate (1hour). Pleasant staff and a thank you to Ewan for taking the time to discuss tyres and options.

19 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Greet you with a smile

Greet you with a smile, made you feel welcome and comfortable, very helpful, kept you informed, delt with issues straight away, been using same company for years and shall carry on doing so

12 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

World class service!

I initially went to the centre to have wheel balancing done. On arrival, it was established that one of my tyres was worn to a dangerous level and the car was un-driveable. The required tyres were not in stock and I was going away on business. Jake offered to keep my car and do the necessary work whilst I was away. I collected it 4 days later, when I returned. Superb service. Thank you.

8 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

If you like being treated rudely and lied to, this is the place for you.

Booked in and paid for two front tyres on black circles to be fitted at their Harlow branch, I had the choice of slots in half an hour windows on the website, I selected at 8.30am. When I arrived I was told incredibly rudely by Jake, who sat in an office labelled "manager" that it was a four hour window and I had to leave my car with them until 12.30 and they would "try and squeeze me in". Bit confused as there was no mention of this on the website, I tried to explain that I was given 30 minute slots to which I was just spoken over. Another lad who was the one I originally was dealing with politely at the counter, who I presume was embarrassed by Jake's behaviour kindly offered to book me in for a fixed slot at 12.45 the next day.

When I returned the next day at 12.45 low and behold Jake is there and again, rudely tells me that I'm booked in for 1.30. I explained that I was booked in for 12.45, and that he knew this as he heard the conversation yesterday. He then reluctantly admitted that I was indeed booked in for 12.45 but that the tyre fitter was running 45 minutes behind so it wouldn't be started until 1.30. Unless you like being spoken to rudely and being lied to I'd highly recommend avoiding this place. To be fair, the guys doing the actual work seemed nice enough and were working at their limit. I don't understand why this business are paying for a "manager" like Jake who sits at a computer, is rude to customers and stands outside smoking for most of the hour and a half I had the misfortune of being in this branch. I feel sorry for the staff who have to work under such management. Maybe if he changed a tyre or two instead of gormlessly staring at a computer, smoking or being rude to people they might not be running behind schedule. 1 star is generous, use kwik fit across the road and you'll be on your way in 10 minutes without an appointment.

1 de julio de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Harlow

Respuesta de Formula One Autocentres - Harlow

Dear Steve,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 1 estrellas sobre 5

Got to stop trying to rip customers off…

Got to stop trying to rip customers off they tried to get me to have £580 of work done which was not needed will never use again and will advise all my friends not to go near them

15 de mayo de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Harlow

Respuesta de Formula One Autocentres - Harlow

Dear Stephen,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 1 estrellas sobre 5

I booked and paid for a tyre and my…

I booked and paid for a tyre and my aircon to be gassed up the tyre bit was ok but the aircon no chance.
I booked a week in advance and paid on line. when I got there they told me they didn't have enough gas and I could either wait 3-4 hours of come back next week. I said I'd come back and booked another appointment, turn up today and I'm told they don't have a nozzle. when I pointed out that this was the second time I'd been there they guy said well they don't know what we have on line was rude and treated me like I was being a nuisance for expecting the service I'd paid for.
So for 48 miles of driving I have one tyre I could have got less that a mile from me.

17 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Got my car serviced in the Harlow…

Got my car serviced in the Harlow branch. Cheap oil used and service light is back up as it needs an oil according to the AA. Poor centre - use ATS Master

28 de febrero de 2023
Opinión espontánea
Logotipo de Formula One Autocentres - Harlow

Respuesta de Formula One Autocentres - Harlow

Dear Mike,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Valorada con 2 estrellas sobre 5

I used to really rate this company

I used to really rate this company, but they have really gone down in my estimations. When you put your car in for a certain job to be done, you will get a phone call telling you that some thing else needs to be done. Now my car was in for an MOT a couple of weeks previously so my brake pads should have been checked then surely, but I was told that they only due a basic MOT check. I'm really not happy so I will be using the services of another garage from now on plus I will be checking with the other garage that the job that i was told was done, was done.

11 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

We ordered the tire needed online at a competitive price and booked a time to have it fitted we were 15 minutes early but the staff were extremely polite and professional they took the relevant information they needed.
The tire was fitted within 20 minutes.
We would definitely use
Formula One Auto Centres
Harlow again
Brilliant service Thank you

21 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Formula 1 Harlow is hard to beat

Chris at formula 1 in Harlow went above and beyond to help with a few different issues I had with my A1 recently. I couldn’t have gotten the car through the MOT without his knowledge. Turnaround times at this centre are brilliant and the pricing is pretty good also. I wouldn’t take my car anywhere else now (especially not Audi!).

13 de febrero de 2023
Opinión espontánea

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