Farm Direct Opiniones 

2114
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Have used them for several years, they have a good range of UK produce with emphasis on seasonal and sustainable. They have cuts of meat not seen in the supermarket and from rare breed. The delivery i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

really enjoy the service, the food seems top quality, very easy ordering/delivery process and easy to track... like supporting local growers and to be honest - seems a bargain compared to local Tesc... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hands down the best food in town! Honestly, I've been shopping from them since 2020 and the food quality and freshness is unbeatable. They do a great job selecting local farmers and producers, fr... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were over the moon with our experience of Farm Direct. Lovely people who served us when we collected our iris plants - so helpful with advising how to plant the them properly. They're all plant... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Supermercado
  2. Tienda de frutas y verduras
  3. Servicio de entrega de comestibles
  4. Servicio de pedidos de comida online
  5. Tienda de alimentos orgánicos
  6. Tienda de artículos estacionales

Escrito por la empresa

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2114)

143 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

great company!

I've been with FD for a long time and whenever anything went wrong they always put it right
The quality of the produce is excellent and in spite of former delivery problems I intend to keep buying from them

27 de febrero de 2026
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Hi Jeanne-Marie

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

We are very lucky to have this supplier…

We are very lucky to have this supplier of a such a huge range of products from artisan producers and small scale farmers in our local area.
Everyone should look at their website before heading to a supermarket!

28 de febrero de 2026
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Hi Mrs Bower,

That is good to hear, thanks for taking the time to feed back, it is very much appreciated, and thanks so much for your great support!

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Highly recommend

Great food, great service, great emails.
Highly sustainable

28 de febrero de 2026
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Hi Richard

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

BEST ONLINE FARM SHOP..local baked goods

The tracker was brilliant.I has my foot orthotic ready to go so delivery guy not waiting ling for me to answe door.I loved the Bix,it was easy to add items after I completed main shop I know where all the fresh produce was grown.I preferred, this site,as opposed to the other veg box companies.looking forwards to cooking and eating in a new way.

12 de marzo de 2026
Opinión espontánea
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Hi Amanda

That is great to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert

Valorada con 5 estrellas sobre 5

Farm Direct food is high quality

Farm Direct food is high quality! Is fresh and organic.
Good customer service and time of delivery, packaging is reduced at the minimum.
I love their foods.
I recommend them.

28 de febrero de 2026
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Hi Emilia

That is good to hear, thanks for taking the time to feed back and for your great support, it is very much appreciated,

Thanks

Robert

Valorada con 5 estrellas sobre 5

Very good selection and service

27 de febrero de 2026
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Hi Miriam

That is good to hear, thanks for taking the time to feed back and for your support, it is very much appreciated,

Thanks

Robert

Valorada con 5 estrellas sobre 5

Always happy with my deliveries and the…

Always happy with my deliveries and the produce, thankyou

28 de febrero de 2026
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Hi Sharon

That is good to hear, thanks for taking the time to feed back and for all your support, it is very much appreciated,

Thanks

Robert

Valorada con 5 estrellas sobre 5

Excellent produce

Excellent produce. Fair prices. Friendly and efficient delivery.

27 de febrero de 2026
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Hi Kevin

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it means everything to us!

Thanks

Valorada con 5 estrellas sobre 5

Great seasonal produce

I have been ordering from Farm Direct for many years, first at the offline shop, and now online. I can really see how much they put into sourcing tasty, seasonal produce from the UK and appreciate the quick feedbacks if I have had any issues. Would recommend them to anyone conscious of eating following the seasons.

23 de febrero de 2026
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Hi Bo

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks

Valorada con 5 estrellas sobre 5

Fresh and Flavourful

Always delivered on time and fresh food that has flavour.

1 de febrero de 2026
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Respuesta de Farm Direct

Hi Simone,
thanks so much for your support, we really appreciate it,
Robert

Valorada con 5 estrellas sobre 5

Great quality with attention for sustainability

I have been using farm direct for a while now, and is just great. The variety is great, fruit and vegetables but also fish, cheese and meat, and I really appreciate the support to local producer and attention to sustainability. Definitely recommended.

12 de febrero de 2026
Opinión espontánea
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Respuesta de Farm Direct

Thanks so much for your support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks
Robert

Valorada con 1 estrellas sobre 5

Unfortunately I had smoked Roe and it…

Unfortunately I had smoked Roe and it was off it smelt like a chemical smell, I did not want to chance eating it,

12 de febrero de 2026
Opinión espontánea
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Hi Shirley

I am very sorry to hear of the poor quality cods roe - can you please send me a picture of the label so I can pick this up with pinneys, the smokehouse?

Robert

Valorada con 5 estrellas sobre 5

Best Fresh Produce Delivery Around

Great quality food, easy to order, and the delivery drivers are top notch.

29 de enero de 2026
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Respuesta de Farm Direct

Hi Hamish

Thanks so much for your longstanding support and kindness, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Valorada con 5 estrellas sobre 5

Love it !

Love it !! fresh products and nice people

29 de enero de 2026
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Hi Delphine

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Super recommended

Super recommended! Excellent service and great quality!

29 de enero de 2026
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hi Ana

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Farm fresh food delivered to your door

Farm fresh food delivered to your door. What a revelation. The food comes straight from the farm of your choice, with a huge range of organic, free ranges, pesticide free produce. I've got to say I was blown away by the freshness and rich taste of the food in my first delivery. The gulf between this and supermarket products is vast. This is real food and it's delicious – and you know your money is going mostly to the farmer. My next deliveries were equally good. And unlike other 'box' deliveries, you can choose exactly what you want. Thoroughly recommended.

2 de febrero de 2026
Opinión espontánea
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hi John

thanks for your kind comments and your support very much appreciated,

Robert

Valorada con 5 estrellas sobre 5

High quality produce

One can definitely taste the difference between supermarket quality and farm direct produce. Additionally, there is a wide selection of local products from english farms, making it easier to buy seasonal and to contribute to reducing the overall environmental impact of our daily shopping.

1 de febrero de 2026
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hi Serena

thanks so much for your support and feedback, it is hugely appreciated!

Robert

Valorada con 5 estrellas sobre 5

Good quality

Good quality produce. I like being able to order what I want, when I want, because my schedule is unpredictable.

29 de junio de 2025
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Respuesta de Farm Direct

Hi Shimrit

Thanks so much for support and taking the time to feed back, it is means everything to us,

Thanks

Robert

Valorada con 3 estrellas sobre 5

I would give 2.5 stars if I could - customer service is appalling

I would give 2.5 stars if I could. I placed my first Farm Direct order a week ago, and while (for the most part) the produce is great and varied, and at a reasonable price for those more unusual items, the customer service is literally non-existent. I ordered a "recipe bag" which is supposed to be a recipe card plus all the items needed. I had a Saturday morning delivery, and on the morning of delivery received a text message confirming delivery time - and that 1 recipe bag item was out of stock. Kind of defeats the purpose of having all recipe items, right? But "ok" I thought, I can try to get the missing item plus any other pantry items I didn't already have. Except it was a seasonal recipe bag, and they had COMPLETELY DELETED it from their site before I even received it! I wish I had copied the recipe but never in a million years anticipated they would simply remove it rather than marking as out of stock. I spent a vey frustrating morning on Saturday for about 3 hours trying to find archived or cached versions of the recipe, but it was simply nowhere to be found. In the meantime, I had replied to their SMS informing me of delivery time, out of stock item, and inviting me to reply if any questions. I also sent emails. I also phoned every 10 minutes, conscious of the closing times and the fact I had planned to cook this recipe the next day. They were supposed to be open till 1pm Saturday. I rang constantly and left voice mails. A week later - still radio silence. I even had an (obviously automated) email on the following Monday asking me for feedback. I replied - and still no response. I couldn't find a similar recipe using all the ingredients (and I picked that recipe because it didn't contain ingredients I didn't want), I didn't know exactly what ingredients I was missing and obviously didn't have the recipe. I need a recipe - I'm not a good cook. So to literally have no recipe, no response, no follow up since - this is simply unacceptable. In addition, the pink fir apple potatoes I received were sub-par with many toxic green bits. So overall: minus 1 for the missing ingredient in a recipe bag and the poor potatoes, and minus 1.5 for the literally non-existent customer service. By the way, I also sent you a message on Facebook a few days ago, Farm Direct, to ask if you had got my messages - no reply to that either. Ignored phone calls, ignored voice mails, ignored SMS messages, ignored emails, ignored Facebook messages... dreadful. Such a shame as the rest of the produce was good! I should also mention that you explicitly say on your recipe bag page that there is no extra service charge for putting the bags together on top of the individual ingredients (in your words, on your site: you pay no extra for the service). The item that was missing was refunded at a lower rate than the amount you charge for that item alone, so that is misleading at the least...

31 de enero de 2026
Opinión espontánea
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Respuesta de Farm Direct

hi Charlotte

Oh dear i can see we have very much dropped the ball here - I usually cover the phone but was away on that Saturday, and had arranged cover, but clearly it didnt work out - and wasn't handled at all - that is very disappointing, I am so sorry!

Robert

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