Farm Direct Opiniones 

2116
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Farm direct are absolutely brilliant! I’ve been with them for almost a 1 decade now. Really good product, i love how everything is seasonal and from the UK. They are great at communicating if there... Ver más

Valorada con 5 estrellas sobre 5

Have used them for several years, they have a good range of UK produce with emphasis on seasonal and sustainable. They have cuts of meat not seen in the supermarket and from rare breed. The delivery i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

really enjoy the service, the food seems top quality, very easy ordering/delivery process and easy to track... like supporting local growers and to be honest - seems a bargain compared to local Tesc... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I like the produce - more flavour than what you get from the supermarket. And more variety of things like jams and chutneys. Though I would appreciate fewer mistakes with my order.

La empresa ha respondido

Información sobre la empresa

  1. Supermercado
  2. Tienda de frutas y verduras
  3. Servicio de entrega de comestibles
  4. Servicio de pedidos de comida online
  5. Tienda de alimentos orgánicos
  6. Tienda de artículos estacionales

Escrito por la empresa

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 70% de las opiniones negativas

Suele responder en menos de 1 mes

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(2116)

145 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Prompt delivery

Prompt delivery , polite staff , good food , had problem with one order of meat that was resolvedby Robert quickly , early days but overall good so far .

25 de septiembre de 2025
Logotipo de Farm Direct

Respuesta de Farm Direct

Hi

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Incredible quality products

Incredible quality products and fab to see so many regeneratively farmed items. Especial shout out to the gluten free olive sourdough, utterly delicious!

19 de septiembre de 2025
Opinión espontánea
Logotipo de Farm Direct

Respuesta de Farm Direct

Hi Srh

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Farm Direct is a life-saver…

Farm Direct is a life-saver in the ever present fast-food and processed food world that exists in our modern supermarkets. Farm Direct is my go-to “supermarket” of healthy and organic veggies and fruit that makes me happy to receive my box every week. I am grateful for all the British farmers that contribute to Farm Direct’s stock!

19 de septiembre de 2025
Opinión espontánea
Logotipo de Farm Direct

Respuesta de Farm Direct

Hi Natalia

That is good to hear, thanks for taking the time to feed back and for your generous comments, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

We’ve been doing our main grocery shop…

We’ve been doing our main grocery shop through Farm Direct every week for several years now. We love the wonderful selection of seasonal, farm-fresh fruits and vegetables, as well as the delicious fish, yogurt, and cheeses. Buying food directly from farmers, small scale producers, and local fisheries helps create a more sustainable food supply. It also feels great to know where our food is coming from and to feel connected to the seasons. Since shopping with Farm Direct, my cooking has become more creative, and it’s been a lot of fun to learn more about traditional English foods (I’m originally from California!).

30 de agosto de 2025
Logotipo de Farm Direct

Respuesta de Farm Direct

Hi

Thanks so much for your longstanding support and kindess, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Valorada con 5 estrellas sobre 5

Farm Direct provide really high quality…

Farm Direct provide really high quality organic and/or chemical free produce. We’ve found their organic boxes very helpful in transitioning to more seasonal, locally grown food. Their staff are responsive and considerate. Highly recommend!

29 de agosto de 2025
Logotipo de Farm Direct

Respuesta de Farm Direct

Hi Ros

Thanks so much for your longstanding support and kindess, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Valorada con 5 estrellas sobre 5

DELICIOUS and fantastic produce

DELICIOUS and fantastic produce. Delivery is excellent . I love it, thank you

29 de agosto de 2025
Logotipo de Farm Direct

Respuesta de Farm Direct

Hi Laura

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Wonderful

Received my first order on Sat and can't recommend enough. Great selection, good comms (emails and updates on timing etc), very friendly Farm Direct delivery person and really happy with the produce! <3

6 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

A RIPP OFF OVERPRICED SCAM The apricots at over £8/kg arived all…

The apricots at over £8/kg arived all wrotten,
the Iceberg 2 letuces 5cm round looked as compressed cabage taken out from garbage
The yelolow runer beans soggy and expired, impossible to use,
the yellow curgettes dry, and expired
the cabage small and wilted
the marrow damaged
chicken livers as a liquid paste
no ice with the fresh perishable products as fish and meat, in breach of health and safety regulation
As the description is "Farm Direct" and Organic, I doubt the accuraccy of both.
JUST AN
OVERPICED,RIPP OFF,SCAM
deserves
00000 STARS!

5 de septiembre de 2025
Opinión espontánea
Logotipo de Farm Direct

Respuesta de Farm Direct

hi Judy
I am very sorry for this, i did ask for photos to be sent at the time - i am going through emails now anda of course anything that is not good enough will be refunded,
i am sorry for the inconvenience caused
Robert

Valorada con 2 estrellas sobre 5

Substandard service

I've been a customer for quite some time although I don't shop weekly, but my recent experience has been deeply disappointing. In my latest order, I was overcharged for the weight of an item. I’ve emailed the company three times since 27th July and have yet to receive any response.
This isn’t the first time this has happened—on a previous occasion, I noticed a similar overcharge but chose not to raise it, assuming it was a one-off mistake. Now, I’m beginning to question whether these are isolated incidents at all.
I expected better customer service and accountability from a company I used to trust.

27 de julio de 2025
Valorada con 5 estrellas sobre 5

Champions British farming and seasonal eating!

I love how farm direct makes eating seasonally, ethically and organically easy. I wanted to make a lifestyle change and support British farming, with farm direct I can do that in a convenient and reasonably priced manner. As a bonus all the fresh produce I’m gotten from them has tasted amazing and I feel much more in tune with nature and the seasons. Forget supermarkets, this is the way forward!

2 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Expensive food delivered already moulded

I ordered some expensive blackberries and for the third time (out of 3) they arrived already gone bad and with mould.

I sent an email requesting a refund and asking again why selling them and so expensive if they are inedible but got ignored.

25 de julio de 2025
Logotipo de Farm Direct

Respuesta de Farm Direct

hi Guilia

we got very behind on our trustpilot reviews and i am just going through yours now and have refunded you for the poor quality blackberries pack.

i cant think how we missed your email, as well as missing your review - it is very poor of me to have missed this, I am really sorry!

Robert

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más