Farm Direct Opiniones 

2116
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Farm direct are absolutely brilliant! I’ve been with them for almost a 1 decade now. Really good product, i love how everything is seasonal and from the UK. They are great at communicating if there... Ver más

Valorada con 5 estrellas sobre 5

Have used them for several years, they have a good range of UK produce with emphasis on seasonal and sustainable. They have cuts of meat not seen in the supermarket and from rare breed. The delivery i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

really enjoy the service, the food seems top quality, very easy ordering/delivery process and easy to track... like supporting local growers and to be honest - seems a bargain compared to local Tesc... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I like the produce - more flavour than what you get from the supermarket. And more variety of things like jams and chutneys. Though I would appreciate fewer mistakes with my order.

La empresa ha respondido

Información sobre la empresa

  1. Supermercado
  2. Tienda de frutas y verduras
  3. Servicio de entrega de comestibles
  4. Servicio de pedidos de comida online
  5. Tienda de alimentos orgánicos
  6. Tienda de artículos estacionales

Escrito por la empresa

Delivering fresh seasonal English farm food to London. Seasonal fruit and veg,London veg box, organic and free range meat plus much more. Farm Direct.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(2116)

145 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

If you're not buying your food from…

If you're not buying your food from farm-direct, you're probably spending more on supplements, medicine and gym membership than you have to. Eating organic, farm-to-fork, nose-to-tail whole foods, including making your own bone broths, occasionally having liver/kidney etc, is the healthiest decision we ever made. Highly recommended!

25 de julio de 2025
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Respuesta de Farm Direct

Hi Ben

Thanks so much for your longstanding support and kindess, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Valorada con 5 estrellas sobre 5

Highly Recommended

I've been using Farm direct for 2 years now. I love the ability to select a seasonal box or order from the menu exactly what I need for the week. I've tried other fruit & veg box services - and their ethos appeals to me the most because it's British seasonal produce. They are environmentally conscious for doing it this way, and their delivery service in my experience is better than the others I've tried - because they always enable live tracking of when you delivery will arrive.

25 de julio de 2025
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Respuesta de Farm Direct

Hi Nemo

Thanks so much for your longstanding support and kindess, as well as taking the time to feed back, it is means everything to us!

Thanks

Robert

Valorada con 5 estrellas sobre 5

I’ve been impressed with Farm…

I’ve been impressed with Farm Direct—not only for the high quality of their products, which are always fresh and top-notch, but especially for their customer service. Even in difficult or unexpected situations, the team goes above and beyond to accommodate and find solutions. Their communication is clear and genuinely helpful. It’s rare to find a business that cares this much about both their products and their customers. Highly recommend!

24 de julio de 2025
Opinión espontánea
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Respuesta de Farm Direct

Hi

That is good to hear, thanks for taking the time to feed back, it is very much appreciated,

Thanks

Robert
Farm Direct

Valorada con 5 estrellas sobre 5

Great Service - Support the Farms!

Quality of the food that comes is outstanding. Customer service is great, pricing is very reasonable, and any opportunity to support the farming community is a huge win. Will continue to use as much as possible and move away from supermarkets.

29 de junio de 2025
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Respuesta de Farm Direct

Hi James

Thanks so much taking the time to feedback, we are really grateful for it and for your support, it means everything!

Robert

Valorada con 1 estrellas sobre 5

Eggs went stale way before the best…

Eggs went stale way before the best before date. I am requesting a full refund

26 de junio de 2025
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Respuesta de Farm Direct

hi Aaron

i am very sorry for this.

Yes i can see that this has happened twice with the same product (duck eggs) within a few weeks - we did respond the first time on the 11th of June (eggs were delivered thursday 29th May), asking for details so we could follow this up, but i never heard back.

And this last time, after we delivered eggs on thursday 26th June) and you said they were stale on the 8th July, before the use by date of the 15th July) - i did pick up with our supplier and they have asked if we can collect the product to look into us.

temperatures have obviously been very high these last few weeks, and we havent had complaints about this product elsewhere - eggs are a bit unusual in being a shorter dated ambient product - perhaps they have been affected by the high temperatures.

we have refunded this second time requested, i am not clear what needed to be refunded from the first time, as it wasnt stated.

but i am very sorry for the inconvenience caused,

Robert

Valorada con 5 estrellas sobre 5

Love this company

Love this company! It’s a small operation, but they have so many great products, the veg boxes are amazing value, and they’re just really nice & trustworthy people to deal with.

29 de junio de 2025
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Respuesta de Farm Direct

hi Neil,
thanks so much for you encouraging feedback, its hugely appreciated,
Robert

Valorada con 5 estrellas sobre 5

Excellent products & service

It's been a great experience since I started using this service. I don't live near a farm, so order from Farm Direct, easy to do on line. Huge selection of products to choose from. Delivery turns up on time in the given time slot. Driver is always cheerful and helpful since I can't lift anything heavy he puts it in my kitchen for me. Had a few experiences where product has not been available but the bill is adjusted accordingly.
All round an excellent service I highly recommend.
Help the farmers, buy direct.

29 de junio de 2025
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Respuesta de Farm Direct

hi Brenda,
thanks so much for you encouraging feedback, its hugely appreciated,
Robert

Valorada con 3 estrellas sobre 5

Past it's best

The produce was ripe and over ripe. It had to be consumed the same or next day. It wasn't great quality. It doesn't compare either with the fruit and veg market stall or the supermarket.

29 de junio de 2025
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Respuesta de Farm Direct

hi Raana
i am sorry for this poor service - you did raise an issue about the courgettes - they were picked on the monday, delivered to us on the tuesday, and delivered to you on the friday - we do only get one weekly delivery of the organic courgettes in, and it was very hot that last week of June and it has not always been easy to keep produce in the condition we would like it to have been,
the item was refunded, i am sorry for the inconvenience caused,
Robert

Valorada con 5 estrellas sobre 5

Fresh produce and a great selection.

Fresh produce and a great selection of produce and pantry items. And what's best is the minimal packaging.

29 de junio de 2025
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Respuesta de Farm Direct

hi Michele,
thanks so much for the encouraging feedback, it is very much appreciated,
Robert

Valorada con 3 estrellas sobre 5

Efficient delivery, website needs work

Order was delivered promptly and efficiently. The website is rather poorly laid out. I would appreciate an option that allowed you to buy without setting up an account (guest checkout). It took a long time to do this and to pay. Otherwise, fine.

26 de junio de 2025
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Respuesta de Farm Direct

hi Tim
thanks for this fair feedback - yes we are planning to shift out online platform this year to make it more modern and improved
thanks
Robert

Valorada con 5 estrellas sobre 5

Very happy with it

Prices are reasonable,, products good,
Good delivery drivers.
What more can one ask for

29 de mayo de 2025
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Respuesta de Farm Direct

hi Naira,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Valorada con 5 estrellas sobre 5

So good!!! Amazing Service and Outstanding Quality!

Amazing Service and Outstanding Quality!

I've been ordering for months now and I absolutely love it! The produce is always fresh, tasty, and top quality. As a member, I get to choose which vegetables and fruits I receive each week, which is such a great feature. The service is consistently fantastic, and I really appreciate the minimal packaging – it's almost non-existent! I’m so happy with this experience and highly recommend it!

23 de junio de 2025
Opinión espontánea
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Respuesta de Farm Direct

hi Marta,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Valorada con 5 estrellas sobre 5

These are lovely people

These are lovely people - truly local and caring. I've been ordering from them for years. If you live in North London and want to support a genuine outfit then these are your guys!

15 de junio de 2025
Opinión espontánea
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Respuesta de Farm Direct

hi Saira,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Valorada con 5 estrellas sobre 5

Love these guys

Just looking for somewhere to give these guys a good review--I switched to farm direct after getting tired of services that were more "box" centric (they also provide boxes, but I've done my own order so I can get what I want). They carry my preferred brand of hummus, the drivers are lovely, I don't end up with additional packaging to recycle (I meet the drivers and take the produce directly into my own bag), rarely when something is damaged they're very good about giving you a refund, and the produce is genuinely good.

6 de junio de 2025
Opinión espontánea
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Respuesta de Farm Direct

hi Mythili,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Valorada con 5 estrellas sobre 5

Can’t rate them highly enough

Can’t rate them highly enough. Great quality, reasonable prices, eco friendly and great customer service. I recommend to all my friends

30 de mayo de 2025
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Respuesta de Farm Direct

hi Bamber,
thanks so much for your great support, for the encouraging feedback, it is very much appreciated,
Robert

Valorada con 4 estrellas sobre 5

Great Service.

Great products packed well and delivered in good time.

29 de mayo de 2025
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Respuesta de Farm Direct

hi Kerry,
thanks so much for the encouraging feedback, it is very much appreciated,
Robert

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