There is never enough information when we pay, one minute I had a late charge 2 days later I never and may I ad 7.98 I pay they charged me extra 12.00 a time. Never again willing shop with this compa... Ver más
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Consulta las opiniones de los clientes
8Fashion world has a great selection of clothes etc. However, their customer service leaves a lot to be desired. After paying for a next day delivery, I was told my parcel would come a day later... Ver más
They send me a reminder when my payment is due and I can just click on the link to pay answer a few security Questions and its done I don't av to bother goin on the site clear and simple instr... Ver más
I've been a customer of Fashion World for years. They have the pay once a year for deliveries for a year, which is brilliant! They have Joe Browns clothes in plus size which again is brilliant! Neve... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Fab fashion, family essentials & great value homeware; we've got everything you need for ‘Life Made More’.
Información de contacto
Reino Unido
- www.fashionworld.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
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Steer clear of this company, shockingly bad customer service.
I was sent a promo code, which came at the perfect time as I’d just moved. I placed an order for a few bits and paid extra for next-day delivery, only for it to be cancelled out of nowhere the following day.
When I messaged to find out what was going on, I was told it had been cancelled by mistake. You’d think they’d just fix it, but that was only the start of the headache:
First, they claimed they couldn't see any promo code on my order, even though I sent them proof.
Then someone else promised to reorder everything for me. A week passed and absolute silence.
When I chased them up yet again, they told me to just reorder it myself, except the promo code was now invalid.
They offered to cover delivery, completely dodging the fact that the actual discount was gone.
To top it off, when I asked to escalate it, I was told a resolution could take up to 8 weeks!
All they had to do was sort their own error out, dispatch the original order at the agreed price, and call it a day.
I would’ve happily carried on shopping with them, but after being passed around and given the runaround like this, I’ll be taking my money to better retailers who actually value their customers.
Very easy and understandable
That was easy to make payments xx
straight forward payment made easy
Great good service great products
Great good service great products
Not helpful
I was on line chat for over 2 hours being passed about as my freezer banged then smoke came out back we moved it to the garden in case of a fire o be only given a phone number to the company who it’s made by what a joke
Simple to use
Easy to pay 😃
Good service and excellent management…
Good service and excellent management great I am not feeling well today.
Sound let me finance a few bits when I…
Sound let me finance a few bits when I needed em for work with no interest definitely handy
While I am happy with items I bought…
While I am happy with items I bought being hounded for payments when I have cleared the account is nasty.
Poor service
I ordered a large item on the 16th June and the courier have lost said item. Customer servive have told me I can only reorder the item at the higher price
I have been cut off multiple times by the customer service team
It's an easy site to use.
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