featureDECO - Est. 2005 Opiniones 

Had been looking for a firepit set something a bit different Feature Deco offered not only fab choice but great prices. Staff were great and delivery was quick and at the time stated. Any questions quickly sorted definitely recommend

This is the second sofa set I’ve purchased from featureDECO, plus a parasol and fire pit table. The set is lovely and well made. Ordering was easy and the delivery drivers were very pleasant.

Easy to order from and very quick response to arrange delivery date. Asked for a time frame on day of delivery and was given a 3hr window straight away. Arrived within the time frame stipulated and the delivery men were very helpful and accommodating.

Very helpful staff , products excellent for price , used several times over 5 years always good service , can only pay online though

My new furniture is absolutely beautiful, having bought my previous garden furniture from featureDECO i knew to expect exceptional quality but my new set is stunning on my new decking. Easy to order and delivered quickly.

As a repeat customer I recommend feature deco to all who ask me about where I get my garden furniture from. Great quality furniture with attentive service

Fast service garden furniture was top quality. Will highly recommend and use again.

This furniture exceeded my expectations…Well made and very classy! The versatility lets me mix up the seating and table area to suit my needs.
From order to delivery it was an easy process backed with a knowledgable customer care team for any queries.
Well worth the investment

I order the Newcastle 6pce dining range well built great service from time of placing order and delivery. I did call to the showroom to have a look all the furniture look well made and the guy in the showroom was helpful. also delivery driver gave a good service

Pergolas. Do not buy. I've had a terrible experience with them.
They are cheap imports from China. The company will claim to know about the product but when questioned, they open their own products and put them together to enable them to answer your question. Or they ask people in China and you have to wait for them to respond.
They have no phone so you can't speak to anyone. Your only option is email contact.
The advert promises bolts, but they aren't sent so you have no means of securing it to the ground. It took me weeks to get them sent out, and they were from for the ground type.
Advert for the product was factually incorrect. The company blamed another company for writing their adverts which is why they weren't aware of the errors.
The advert promised colour changing lights, but they were white lights only. I was no recompensed for this. I was told it was another company's fault who wrote their advert and they also had no idea the lights didn't change colour.
Fragile in bad weather. They will move in strong wind and become compromised. If their pergolas are remotely exposed they will not tolerate the wind. They are too light.
If there is a fault, the company will not compensate you or admit liability. I had several features that were technically impossible to make work. All of them were my fault because nobody has ever complained before and they're made in a factory so it's impossible ke that they're faulty.
Instructions are awful. Highly unlikely you will make sense of a lot of them. They lack detail and graphics. Several parts have no explanation for their purpose. This is a complex and time consuming build which is not explained and the instructions make it worse.

They're a shambles of a company.

I would seriously stay clear of their pergolas. They are poor quality. Go to a company that specialises in them.

First class product delivered on time. Will definitely consider again for future purchases

Purchased the Weymouth dining set and the quality is fantastic!! We found Customer Services and the Sales team very helpful. The products are good value for money and great quality.

The whole process was stress free and dealt with in a friendly and efficient manner.

Just received my Feature Deco patio set and I'm blown away. The quality exceeds expectations, and their attention to detail is remarkable. Outstanding service from start to finish.

Exceptionally well packed. 2 man delivery to point of use and great quality item.

We bought our garden furniture after seeing one our friends had bought. The patio set with gas fire pit is fabulous. Extremely comfortable. The seats themselves are lightweight and in sections so can easily be packed up and covered for winter. The price was paid was very reasonable for the quality of product we got. Ordering was easy and communication relating to delivery clear. As everything went swimmingly with our order I cannot comment on the quality of their customer services as we had no need to contact them. Would recommend based on product alone

High-quality product at a great price with prompt delivery

I am a fan of FeatureDeco and subsequently recommended them to my mother, travelling over to Walsall to have a look at the display products. On the back of this my mum bought a garden set.

All went well until delivery when she found it was the wrong colour.

If there was a 3.5 I would have scored accordingly, the product is good but the colour is disappointing.

Easy to use website
Speedy delivery
Kept up to date on delivery progress

I researched well before buying my garden furniture. I needed it to be weatherproof, and have thick cushions for comfort . I am so happy with it. It arrived on time, well packaged and fully assembled. It’s exactly what I wanted and it’s beautiful. Everyone who has seen it loves it and I would highly recommend this company.

Good quality garden furniture, excellent communication, and prompt delivery