Femnilondon Opiniones 

209
TrustScore: 1 sobre 5

1,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... Ver más

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... Ver más

Valorada con 1 estrellas sobre 5

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... Ver más

Valorada con 1 estrellas sobre 5

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... Ver más

Información sobre la empresa

  1. Compras y moda

Información proporcionada por diversas fuentes externas

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

209 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,1

Todas las opiniones

(209)

28 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ordered my bag and got it within 2…

Ordered my bag and got it within 2 weeks! The tracking was easy to keep up with. The quality of the bag is amazing and super cute! I’m definitely ordering another one. I’ve already gotten so many compliments on it!

22 de mayo de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Alejandra,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Valorada con 5 estrellas sobre 5

The order came really fast and the…

The order came really fast and the quality of the bag was really good ! I would definitely buy from Femni London again !

2 de mayo de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Ariandne,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Femni Team

Valorada con 5 estrellas sobre 5

Great!

I had originally ordered a bag and it ended up being sold out so they contacted me right away to chose a new one! Zero extra charge! The bag came (obviously with delays because of Covid) but when it got here it was packaged great and in great shape! Love the bag (the Bianca crossbody) and love the quality! Would definitely buy from here again!

6 de abril de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi KS,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 1 estrellas sobre 5

NIE wieder !!! Totale enttäuschung

Bei einem taschenwert von 50€, eine Rücksendung in die Uk für knappe 25€ zu verlangen ist einfach nur dreist. NIE wieder.

15 de marzo de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi,

I'm very sorry to hear this!

Unfortunately, we don't have control over the fees to return your item back to us. As stated in our returns policy, this will have to be paid by the buyer if they wish to return the item for a refund or exchange.

Thanks Chris

Valorada con 1 estrellas sobre 5

Refund after months!

Received a damaged bag, asked for a refund. They sent me a replacement which I didn’t want. I sent both back, neither received an answer, nor my money. Cannot recommend!

Received my money now, over a month later. Had to get their attention by commenting on their posts on instagram until they reached out to me.

6 de marzo de 2021
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi,

I very sorry to hear about your recent experience. Upon checking this on the system, we processed your refund on the 18th March 2021 at 10:16

If you need anymore help, please don't hesitate to contact us

Femni London

Valorada con 5 estrellas sobre 5

I ordered a bag and I was shocked by…

I ordered a bag and I was shocked by the quality I can only recommend. Now I will only order my bags there.

1 de marzo de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Zorila,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 1 estrellas sobre 5

I never received the purchase/purse

I never received the purchase/purse. Is Femni able to track where the purse was sent and either send me another one or reimburse me?
Thank you,
Angela

1 de marzo de 2021
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Angela,

Im very sorry to hear that you havent received your item. Please can you email our support team here - chris@femnilondon.co.uk and we'll get this looked into for you.

Please make sure to check with your neighbours and family member for your item, in case this has been accepted on your behalf.

However, if this is not the case, please can you email our support team and we'll get this investigated for you.

Chris
Femni London

Valorada con 1 estrellas sobre 5

I revived my order nearly two months…

I revived my order nearly two months after I placed my order.
I didn’t receive any updates regarding shipment or why my package was taking so long. Several emails and dms were sent and I received only one reply back stating that my order was on the way.
The bag looks cheap and definitely isn’t worth the price I paid.
Never ordering from femni again.

1 de marzo de 2021
Valorada con 4 estrellas sobre 5

Great Service

I ordered a white bag. After 4 weeks, the bag arrived. Unfortunately, she was completely washed out slightly pink. I wrote to customer service and received a new bag without any problems. I had chosen them between a different color or a different bag. Now I have the bag in black and I love it. The service was fast and the quality is also okay for the price! Despite pink bag, good service!

3 de febrero de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Charleen,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

I love the bags I ordered two of them…

I love the bags I ordered two of them and they came in perfect condition! They look just like the picture I would definitely recommend this to a friend. The only thing is plan on waiting for shipping. at least in my case I was out of the country so it took quite a while but I love these bags and was very pleased with when I got them

27 de enero de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Faith,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

It’s amazing

It’s amazing , I love my saddle bag, looks so fancy and I love that it is vegan leather , it’s amazing!

27 de enero de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Coco,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

Cute little handbag.

20 de enero de 2021
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Leonila,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 1 estrellas sobre 5

NO ONE BUY FROM THIS SITE!!!

NO ONE BUY FROM THIS SITE!!!
Buyer beware, especially if in the USA. I ordered a handbag in JUNE 2020 .. they were very much in business as they advertised on instagram during this time constantly. I'm a vegan who LOVES fashion and collecting leather-free handbags. I was thrilled to add one of Femni London's handbags to my collection.
While I understand the pandemic has made it difficult to ship, track and deliver items in the timely fashion that was achievable before this, Femni London has made no real effort to contact me with valid explanation, tracking number, or product!
I received what seemed like an automated email in mid-August last year when I realized that I gave more then enough time for delivery. I gave this company the benefit of doubt when I received what seemed like an automated email stating that the package was confirmed by "someone" at the warehouse as being in route to the US via USPS.
After that I've written to them in Sep, Nov and just this morning. DO NOT BUY FROM THEM !! Ive asked for a reshipment or refund and I have received nothing but an automated email. I will be campaigning to have this company exposed as a scam. I have got word from a "Chris" and "Jaki"
Both have emailed me the exact same thing; Ive attached them for your information look at the dates below. I removed my full name, everything else is as the email read.
---------------------------------------------------------------
Sep 25, 2020, 10:28 AM

to chris at femnilondo co uk

Grand day Chris!

I’m reaching out in reference to an order placed on June 28th

My Femni Lottie box bag in ocean blue should have arrive by now and the last update on this item stated that it was it had come from Yemen Japan but nothing since and now there is no info on the tracking number

This item was paid for and posted to my bank account on the the 29th of June for the amount of $62.27

If the handbag is still available I’d still love to own it, as I’ve been vegan for over 10 years and LOVE handbags that are animal-textile free! I am definitely still interested in this exact bag but will like the full refund if it no longer is possible.

I look forward to hearing from you
Thank you


Jaki (Femni London)
28 Sep 2020, 12:45 CEST

Hi Kelly,

Thank you for your email and we're so sorry to hear that you still have not received your order yet.

Technically, it would only take 2-3 weeks for the delivery of your order in normal circumstances and sometimes it arrives even earlier. However, there have been a lot of international travel restrictions and security checks at the moment due to the pandemic.

I just spoke with the warehouse and we were advised that you parcel is on its way to the US and USPS was already advised of the incoming package. Once it arrives in the US, it will undergo custom check and will be sorted at the warehouse and be ready for delivery

I hope this helps assure you of your order and if you need further assistance, I am just an email away.

Take care and stay safe! ♥

---------------------------------------------------------------
Nov 9, 2020, 11:02 AM

to Femni

Grand day,

As of today, over a month since my last email, I have not received my order from Femni London. When I was notified that the item was in fact on route , I continued to wait. It's now been over a month since. When I inspected the note attached to the tracking number, one of the options stated that the package might in fact be lost.

I'd like a full refund for the item at this point
ORDER #515601

Thank you

Jaki (Femni London) email unallowed as per trustpilot
Nov 9, 2020, 3:28 PM

to FEMNI, me

##- Please type your reply above this line -##
Your request (4848) has been updated. To add additional comments, reply to this email.


Jaki (Femni London)
9 Nov 2020, 21:28 CET

Hi Kelly,

Thank you for your email and we're so sorry to hear that you still have not received your order yet.

Technically, it would only take 2-3 weeks for the delivery of your order in normal circumstances and sometimes it arrives even earlier. However, there have been a lot of international travel restrictions and security checks at the moment due to the pandemic.

I just spoke with the warehouse and we were advised that you parcel is on its way to the US and USPS was already advised of the incoming package. Once it arrives in the US, it will undergo custom check and will be sorted at the warehouse and be ready for delivery.
You may track here -- https://
USPS Tracking once your is handed to them from customs - 4201004092612927005303000003233989

I hope this helps assure you of your order and if you need further assistance, I am just an email away.
--------------------------------------------------
I will do everything in my power to expose Femni London and their terrible site
********************* UPDATE **********************
Ive been contacted (after this post) and given refund at last

18 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loveeeee it!

Loveeeee it!
From quality to style perfect statement

18 de enero de 2021
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Cristina

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

Excellent service and I’m in love with…

Excellent service and I’m in love with my new bag. Thank you so much! I will definitely be purified you again ❤️

8 de enero de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Nikki,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

I am totally in love with my…

I am totally in love with my Femnilondon bag. It’s style and fabric is so wonderful. With lots of space to carry all my necessary belongings at one go is what I most love about it.
Their designs are so chic and classy that I would love to own all of their bags. Their customer service is brilliant, No issues with delivery or payment and they are really helpful. I am even planning to buy another two bags from them.

5 de enero de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Preety,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 1 estrellas sobre 5

Awful customer service Highly unprofessional Do Not Buy save your money.

I don't write reviews this is first in my life but i don't want anyone to have such bad experience. I am all for supporting businesses in this time but this was something else
I ordered a bag from the website for a present It arrived and was of awful quality with the strong glue smell strings coming out of it I could not give it to anyone because of such poor quality completely different from pictures
I tried e-mailing them that I would like to return it the same day I received it.
Its been 2 months I haven't recieved a reply.
I have sent so many emails but they are ignoring them.
This is highly unprofessional behaviour I would give minus points if I could dont buy

2 de enero de 2021
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi,
Im very sorry to hear about your experience. Please email our customer service team here - chris@femnilondon.co.uk and we will et a replacement sent out to you.



Valorada con 4 estrellas sobre 5

I love it!

My parents gave me the Femni milano saddle bag and it is very well done, the finishes are perfect! Shipment arrived according to forecasts
I love it, thanks

31 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Chiara,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

Excellent good quality product

Fast shipping , reliable company , excellent product !!

31 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Laura,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

Perfect

The bag is beautiful, all the finiture are terrific! I love it🥰

30 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Maddalena Maino,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más