Femnilondon Opiniones 

209
TrustScore: 1 sobre 5

1,1

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DISSAPOINTING! I ordered a beautiful tailored cream linen jumsuit and recieved and shapless cheap white sack! Customer services is useless, just keep repeating one thing - send it back to China at y... Ver más

Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY Product did not meet description, I'd go as far as saying its trades misdiscription! Ordered demin junp suit, looked lush on website.....in reality what turned up was... Ver más

Valorada con 1 estrellas sobre 5

Website is totally misleading. It looks as though it's a UK based boutique wheras in fact is a Chinese company with cheap tacky clothing. They advertuse shipping by Royal Mail which is a lie, as it... Ver más

Valorada con 1 estrellas sobre 5

Ordered 2 jumpsuits, one has buttons down the middle, they are off centre actually and not on purpose. The fit of the trouser looked large and floaty. I'd go as far as to call it a very snug fit and t... Ver más

Información sobre la empresa

  1. Compras y moda

Información proporcionada por diversas fuentes externas

Shop our latest collection of Luxury Vegan Women's Handbags, Shoulder Bags, Clutch bags and purses online now #femnilondon


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

209 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,1

Todas las opiniones

(209)

28 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Do not go near this company

Do not go near this company, they are fake and fraudsters. They sent me a product that was very bad quality, I politely asked to return it and asked for confirmation of their return address. They did not respond to any of my emails and when they finally did (30 days later!) are now saying I returned the product to the wrong address (which was the address on their parcel).
So in summary very bad quality product and awful customer service (thieves!!)
Stay away!!!!!

29 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi,
unfortunately, we did not receive your item back to our returns address, so we are unable to offer a refund for this im afraid. Unless you can redirect the parcel that was sent to the wrong address to our returns address.

Please let me know if you have been able to do this ,or If there is anything else i can help you with please let me know.

Chris
Femni London

Valorada con 5 estrellas sobre 5

Très bon rapport qualité prix contente…

Très bon rapport qualité prix contente de mon achat. Hâte de le porter.

29 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Salut Leah,

Merci beaucoup pour vos aimables paroles et vos commentaires.

Merci beaucoup d'avoir pris le temps de nous évaluer et de partager votre expérience avec Femni London.

Nous avons hâte de vous revoir bientôt! ❤️

Sincères amitiés,

Chris

Valorada con 5 estrellas sobre 5

Delivery wasn’t as long as I thought it…

Delivery wasn’t as long as I thought it was a little less but the delivery times are stated clearly on the website so there are no mishaps! The quality of the bag is amazing I got it for Christmas and I can’t stop showing it to all my friends! My sister also bought 2 bags off here as soon as she saw Mine! Can’t wait to order again.

27 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Leah,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

These products are incredible!

These products are incredible!! I received the FEMNI VEGAN ALLIGATOR CROSSBODY BAG (ONYX) & the FEMNI JESI SHOULDER BAG in black, and both products are not only gorgeous, but great quality as well. i received these as a gift and was told the shipping wasn't too long either! highly recommend their products!!

27 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Tyler,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

No problems, good quality

I was gifted one of the bags for Christmas (after falling in love with it online) and there were no problems with delivery and I am really pleased with the look of the bag and the quality.

27 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Becki,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 5 estrellas sobre 5

To be honest my boyfriend ordered it…

To be honest my boyfriend ordered it for me because I was so in love with their bags.. so this was my Christmas present. The website said that it would arrive in 4 weeks because I live in Italy and that’s exactly how much time it took him to receive it. I’m in love with the bag and I think I’ll order another one in the future..

27 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Daniela,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 1 estrellas sobre 5

I ordered online and needed the item…

I ordered online and needed the item for Christmas. It’s still not arrived.

Chris seems to be the only person who responds to emails and has accused me of being a scammer and liar despite me being the one out of pocket.

Awful awful company. Do not buy from here.

Their website doesn’t state the goods are coming from China either so I assumed it was a UK company and there wouldn’t be a long wait for my item.

Chris has assured me the item has been delivered and signed for which is impossible with COVID. He failed to provide picture tracking when asked and is being evasive and rude now I am asking for a refund.

23 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi,
Im very sorry to hear that your item has not arrived. This does state on your tracking that your item was delivered to your address. We didn't accuse you of anything, we simply noted that we are aware of potential scams where customers have stated that they haven't received there items when we have a record of delivery .

Please make sure to check with your neighbours and family member for your item, in case this has been accepted on your behalf.

However, if this is not the case, please can you email our support team and we'll get this investigated with Royal Mail for you.

Chris
Femni London

Valorada con 1 estrellas sobre 5

I placed an order on the 28th November…

I placed an order on the 28th November and was told it would arrive within 2-3 weeks (in time for Christmas) it is now the 22nd December and I have still not received the product, and have had very little help throughout. Would not recommend ordering from here and won’t be again in future. Very poor customer service too

22 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Katie,
we noticed that your parcel was delivered on the 23rd December 2020 - Royalmail, number GV685659322GB .

We hope that you had a great Christmas and if you have a spare minute or two, would you be so kind in adjusting your review for us ?



Thanks Chris

Valorada con 5 estrellas sobre 5

The ursa lipstick bag is stunning very…

The ursa lipstick bag is stunning very good quality. the colour red lipstick 💄 is absolutely stunning. The down side is it takes long to be delivered around a good month or 3 weeks.

17 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Amina,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London. We'll take your feedback on board and use this to try and improve our future services.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 1 estrellas sobre 5

I ordered a bag but still waiting and no response

I ordered a bag for Christmas. Still no bag or tracking details. Have sent 2 emails + Facebook and Instagrams messages with no response !
Did I really wasted my money ?!!
Awful customer service !
Please respond to my emails.

14 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Aliza,
we have recently had some problems with our email server, hence a delay in responding. From my knowledge this has already been attended to. However, if this is not the case, please can you email our support team and we'll get this sorted for you.


Thanks Chris

Valorada con 1 estrellas sobre 5

Honestly the worst company I have ever…

Honestly the worst company I have ever dealt with
Parcel turned up 3 weeks late and looked nothing like the photo
Asking for a refund and constantly being ignored. I’m going to take this further but steer clear as they are awful
DONT USE!!!!!

13 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Sam,
we have recently had some problems with our email server, hence a delay in responding. From my knowledge this has already been refunded back to your account. If so, please would you be so kind in adjusting your review.

Thanks Chris

Valorada con 1 estrellas sobre 5

Ordered a bag for my granddaughter for…

Ordered a bag for my granddaughter for Christmas. Still no bag or tracking details. Have sent 4 emails with no response! Thanks, I’m now going to be left with no present for my granddaughter.
Awful customer service, will not be ordering from you again.
Please respond to my emails.

8 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Wendy,
I have just checked your order and this should be delivered next week. We have already sent your tracking to you, please make sure to check your inbox, we will also send you a follow up email with your tracking and further details on your order.

Thank you for your patience during our busiest time of the year. Please also try to refrain from sending multiple emails as this will push your query further down the queue.

Thanks chris

Valorada con 3 estrellas sobre 5

Bought a bag for my daughter on 20…

Bought a bag for my daughter on 20 November. Still not received this yet and no communication regarding the item. I have sent 2 emails asking if there is an issue had no response.

Yes the bag did arrive a few days after writing this review. I am very happy with it. It’s just a pity that someone did not respond to my emails.
I would like to add now however that the bag is lovely and would have been worth waiting on if only I had known it was in transit.

8 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi,
I can see that this has now been delivered to your address on the 2020-12-10 11:30. Would you be so kind in adjusting your review?

Please do not hesitate to contact us if you need further assistance.

I hope this helps!

Thanks Chris

Valorada con 5 estrellas sobre 5

Love it

Love it. Thank you!

4 de diciembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Audra,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 4 estrellas sobre 5

Lovely bag but stinky

Lovely bag. Took 3 weeks to arrive but expected. Unfortunately it has a very bad smell. Took a good month of airing to get rid of fishy PU smell.

2 de diciembre de 2020
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Georgia,

Thank you so much for your kind words and your feedback. Im very sorry to hear that you had an issue with the smell of your item. If you would like to contact us please don't hesitate to do so about your item.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 1 estrellas sobre 5

I WANT A REFUND

I ordered the beige push lock bag, and received a blush coloured bag with dirt all over the back. The packaging wasn’t damaged so the dirt was not done in transport. I emailed Chris (the return email) the day I received the bag as I want to return it and after 13 days I still haven’t had a response. I’ve sent follow up emails and contacted them via PayPal chat. Thankfully I chose to check out with PayPal as they are now investigating the issue.
I’m disgusted they can’t provide a return address, when I can see they’ve been responding to people on here.
The bag itself isn’t worth £44 - it’s smaller than the images on the website and I wouldn’t even buy it if it was £15.
Just want my money back, please don’t give money to a company like this - it’s not worth it!

29 de noviembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have sent 4 emails since my order I…

I have sent 4 emails since my order I received it 3 weeks after my purchase I have changed my mind and wanted to enquire about a refund still no one has come back to me and take been 3 emails since!

23 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bag review

My sister and I ordered a few bags from Femni recently. We were initially a bit worried if the quality actually matches the beautiful photos from the website as this was our first time ordering from Femni.
Once we received our order, we were both super happy with the looks and quality of the bags. I’ve had so many compliments since wearing these gorgeous bags. Another great thing was that, we’re from Australia and shipping fee was only 5 pounds. Femni’s shipping fee was much cheaper comparing to some other brands from UK. Loving our bags and definitely will shop here again :)) Highly recommended !!

21 de noviembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Thusstyling,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

Valorada con 1 estrellas sobre 5

I ordered my package 4 weeks ago

I ordered my package 4 weeks ago, still nothing has arrived. They already took the payment out from my CC - I have emailed them to ask about my package, and I've gotten no responses!!!! There isn't even an confirmation receipt that was sent via email to track my package, but they definitely didn't wait to charge me $97 for a bag I still have yet to receive or have any information on!!!! SO FRUSTRATING, hate these scammer ads on Instagram that look legit, but aren't! ***BUYER BEWARE***

18 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Dorchester Crossbody (White/ Gold)

I got the Dorchester Crossbody, and it is the perfect bag for dinners and events! I live in the US, and it took a few weeks to get to me. The quality is amazing for the price, and looks just like the photos. The only odd thing was the packaging, I wish it was sent in a box or sturdier packaging just to protect it incase. I will definitely be shopping from Femni London again!

11 de noviembre de 2020
Opinión espontánea
Logotipo de Femnilondon

Respuesta de Femnilondon

Hi Isabelle,

Thank you so much for your kind words and your feedback.

Thank you so much for taking the time to review us and to share your experience with Femni London.

We look forward to seeing you again sometime soon! ❤️

Kind Regards,

Chris

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más