Cant get through to customer services EVER. Online Chat is unmanned. They don't answer the phone. This true as of 3 separate occasions trying to contact Filtered Water Coolers. ** Edit: requeste... Ver más
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Cant get through to customer services EVER. Online Chat is unmanned. They don't answer the phone. This true as of 3 separate occasions trying to contact Filtered Water Coolers. ** Edit: requeste... Ver más
La empresa ha respondido
Our under counter Borg & Overstrom U1 ambient and cold water dispenser was a wonderful kitchen investment 5 years ago. It gets constant use. Having access to cold filtered water definitely encourages... Ver más
I needed a replacement cartridge for our drinks dispenser and visited FWC's website. Whilst browsing a text box popped up offering help. As I wasn't sure of model numbers I entered into dialog... Ver más
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We needed coolers for an event after our suppliers fell through last minute, the guys could not have been more helpful and pretty much made the impossible happen for me by getting coolers sent out rea... Ver más
La empresa ha respondido
As one of the UK’s Leading Suppliers of Drinking water dispensers, Coffee machines, Vending, Boiling taps and accessories, www.filtered-watercoolers.co.uk have built a reputation for quality products backed by an impressive 100-day money back guarantee. Our guarantee means you can buy your products from us, with the confidence of knowing that our products with give you many years of assured use, giving you peace of mind.
Unit 10 Felspar Road, B77 4DP, Tamworth, Reino Unido
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I recently purchased a water boiler from FWC and I couldn't be happier with my experience. The water boiler heats up water quickly and efficiently, making it easy for us to prepare tea and other hot beverages. Solid 5 stars!!

Respuesta de Filtered Watercoolers
I recently bought a snack machine from FWC and I'm impressed. It arrived in great condition, is well built, and offers a good variety of snacks. Customer service from FWC has been excellent as well. I highly recommend them for anyone looking for a quality snack machine

Respuesta de Filtered Watercoolers
Thank you guys! Chris was absolutely brilliant during the whole process. Absolutely love our new vending machine in the warehouse! Definitely will be using FWC again for all our hydration needs.

Respuesta de Filtered Watercoolers
FWC team have been fantastic in helping me choose the right water cooler for my office. Mark showed me a range of water coolers that would suit best, in the end I went for the Borg B4. Thank you once again guys! We love it!

Respuesta de Filtered Watercoolers
Came here to say that Chris provided an outstanding service. I wanted a water cooler for my gym and wasn't sure on what to go for but Chris advised on the best product and service plan to get me up and running.
He was happy to answer all my questions and I never felt pressured to buy.
I would highly recommend filtered water coolers based on the service provided by Chris and the business.

Respuesta de Filtered Watercoolers
Was an absolute pleasure start to finish with my purchase thanks to the help of Gurps and his professionalism

Respuesta de Filtered Watercoolers
excellent service very professional and helpful highly recommended.

Respuesta de Filtered Watercoolers
Friendly, helpful - good customer service checking it was all okay. Swift delivery.

Respuesta de Filtered Watercoolers
Very good service very polite and very helpful Thank you

Respuesta de Filtered Watercoolers
Gurps, was very polite, informative and friendly with his call to me today.

Respuesta de Filtered Watercoolers
We needed coolers for an event after our suppliers fell through last minute, the guys could not have been more helpful and pretty much made the impossible happen for me by getting coolers sent out ready to go overnight. Although it's not a service they usually offer, after they head my predicament they were so helpful and found the perfect solution for me with items they happened to have in storage. Everyone I have spoken with has been insanely lovely and made the entire process very simple. Would happily work with them again.

Respuesta de Filtered Watercoolers
Outstanding products! purchased a Bean to Cup Coffee Machine and Water-coolers for our office. Great knowledge and exceptional customer service, the team really helped me with my purchase and installation from start to finish. Thank you once again!

Respuesta de Filtered Watercoolers
Quick efficient and friendly service received.

Respuesta de Filtered Watercoolers
THE ITEM ORIGINAL IN QUESTION WASNT IN STOCK AND NOW OBSOLETE. CHRIS SENT OVER A DATASHEET/SPEC OF THE ONE CLOSEST TO THIS.
VERY HELPFUL AND A QUICK TURN AROUND.
WILL USE AGAIN IF NEEDED.

Respuesta de Filtered Watercoolers
FWC have supplied our office with cold filtered water, coffee and hot chocolate for almost 3 years now. Nothing is too much trouble and the machines receive regular servicing to check they are running perfectly. Thanks again

Respuesta de Filtered Watercoolers
We had an overal good experience with Filtered Watercoolers. Harkesh was very polite and helpful! Sadly, there is need for improvement in terms of commuincation. I emailed 1 day asking when an engineer would be arriving to be told we will keep you updated. 1 week later, a random engineer arrives. It would be good to know this in advance to plan staffing etc. Also VAT wasn't added onto an invoice so it wasn't paid, so this held up the service sometime. But the service we did receive was to a good standard.

Respuesta de Filtered Watercoolers
Speedy delivery but suffered from poor communication at first.
The delivery arrived without communication and we weren't home, which meant it was sat Infront of our front door for a while before somebody came home.
Then multiple calls and emails had to be sent to find out about the fitting, once I got through to the right employee, good communication was received and the fitting went smoothly.
Overall I'd be happy to use them again.

Respuesta de Filtered Watercoolers

Respuesta de Filtered Watercoolers
Great quality products and value for money. Thank you to the customer services team very informative and helpful.
Purchased my second mains feed water dispenser from FWC now and very please with both the products and the service.
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