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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I give 5 star for the speedy delivery and quality of equipment sent. The reason I have given 4 stars is because, when the engineer came to fit it, I realised that I had ordered the wrong size. I con... Ver más

Valorada con 5 estrellas sobre 5

I ordered an electric fire from Fires 2U on 27/08/2026 knowing that the fire was not currently in stock. Delivery was offered on 10/09 but I chose 15/09 instead. Unfortunately, an incorrect fascia had... Ver más

Valorada con 5 estrellas sobre 5

Fire delivered absolutely brilliant couple minor issues 1 log broken and clicking noise when flames were on sent email Sunday telephone call to me Monday morning new logs posted and engineer out today... Ver más

Valorada con 5 estrellas sobre 5

Very wary about buying gas fire on line but bought Gallery Bauhaus HE glass fronted for good price from Fires2U.comm at Liverpool. Dealt with mainly Emma and Chris who gave excellent service and ad... Ver más

Información sobre la empresa

  1. Tienda de hogar a leños

Información proporcionada por diversas fuentes externas

Fires2u.com is one of the UKs largest suppliers of Gas fires, Electric fires, Flueless fires, Stoves and Fireplaces suites, all at unbelievable low prices and free delivery to England, Wales and Mainland Scotland!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

198 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 66% de las opiniones negativas

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4,4

Todas las opiniones

(198)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was searching for a good price having…

I was searching for a good price having determined which gas fire I wanted. Fires2U simple web page revealed a good price and free prompt delivery. A phone call which they returned confirmed their good knowledge of the item and options. Their connections in the industry resulted in a very quick delivery of the selected fire. I am pleased to have chosen them as my supplier and readily recommend them.

7 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing products, staff and service

Thank you Fires2u for my latest fire and fireplace suite, I’m so delighted! I’ve bought 2 fires from Fires2u over the last few years and definitely wouldn’t go anywhere else. The products are second to none and the service is amazing! Such helpful and knowledgeable staff too, it truly is a fantastic experience from start to finish. Thanks again Fires2u!

5 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly and professional.

Fires2u were fantastic, they have a brilliant range and staff have a great knowledge of their stock, offering advice and guidance on choosing what’s best for you, always professional, polite and friendly. Would definitely recommend!!!!

4 de julio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Simply the best

Simply the best - the team give the best levels of service, answer all questions, make sure all fitting requirements are sorted, wouldn’t go anywhere else

25 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would highly recommend Fires2u

I would highly recommend Fires2u. They have an excellent range of fires and even better service. The staff are really knowledgeable and helpful and explained things to me in order for me to make the right decision. I now have my perfect fire. Thank you to Fires2u.

15 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent, friendly service!

So pleased with our new gas fire. Bought the Dru Circo balanced flue gas stove from here. It looks so fab and I can't praise them enough for their service. Chris has so much technical knowledge and was really helpful and patient with us. This is the kind of service and attention to detail you just don't get from online companies. Would definitely recommend!

9 de junio de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent company

Excellent company. I have bought two gas fires over the years from here, they have the best prices and delivery was quick. The after sale service is second to none. Very pleased thankyou.

21 de mayo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Flavel Caress HE

I ordered a Flavel Caress HE fire and was told it could take up to two weeks to arrive, it actually arrived in three days. One if the fire bed parts was broken, we informed Fires2U, got an email back straight away saying they would inform the manufacturers. The new part was delivered two days later. Excellent service by both companies. I would certainly recommend them.

5 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

could not fault the service

could not fault the service, i had an issue with a damaged fascia, contacted fires2u and it was promptly dealt with, fires2u dealt direct with the manufacturers and the replacement part arrived the next day (two days earlier than advised). good communication throughout. i would definitely use the company again based on their after sales service alone.

31 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very competitive price & good customer service

Carried out a lot of research before finally deciding to purchase the Flavel Decadence Plus inset gas fire from FIRES2U. The price was the most competitive I could find and the customer service I received was excellent. I was regularly updated as to when the fire would be delivered from the manufacturer, excellent service.

14 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience

Great experience from Fires2u. Have been trying to Purchase a Galaxy Aurora gas fire for several months with out much success. But when I contact Fires2u by e-mail they sourced me one in several weeks direct from the supplier at a great price.
Well done Emma.

10 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great friendly service

Great friendly service, competitive price.Chris was really helpful.
Delivery service was excellent,
Can’t wait to fit our fire into our new home.

6 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

From my initial enquiry right up to my delivery received today which was slightly earlier than quoted this company demonstrated excellent customer service and even replied to a query I raised on a Sunday.
The product looks superb and was delivered in excellent condition.
I would have no hesitation in recommending this company and it’s great to see that some companies do still care for there customers.
A massive well done
Michael

4 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased with the service from fires2u

Very pleased with the service from fires2u. Chris was very helpful and knowledgeable.
We ordered a Flamerite Hudon fire which was over a hundred pounds cheaper than anywhere else.
Product had to be ordered and being as it was over the Christmas period would take a little longer to arrive, which we were informed off at time of purchase.
We were kept informed and fire was delivered exactly as promised.

28 de enero de 2021
Opinión espontánea

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