I ORDERED ALICE GREEN FLORAL GLASS PENDANT SHADE FROM TESCO ON THE 28 OCTOBER 2026, AND IM STILL WAITING IT SEEMS TO BE STUCK IN GLASGOW IT SET OFF OK THEN NEVER GOT OUT OF GLASGOW I PAID £40.78 T... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
I received an Nordlux PIR lamp and unfortunately there was a little damage to the light. I called in to report the problem and within a few moments the phone was answered. How refreshing it was to cha... Ver más
I brought some decking lights a year ago they started misbehaving so I thought I'd email them to get some advise, I lady called Nicole rang me back talked me through a few things but ultimately sent m... Ver más
Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Ver más
Información sobre la empresa
- Tienda de iluminación
- también en la categoría
- Proveedor de bombillas
- Tienda para la reforma del hogar
Escrito por la empresa
First Choice Lighting for Design, Quality and Style.
Información de contacto
11 / 13 Colvilles Road, Kelvin Industrial Estate, East Kilbride, G75 0RS, Glasgow, Reino Unido
- 0203 137 8400
- info@firstchoicelighting.co.uk
- www.firstchoicelighting.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 80% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Overall good experience
Overall good experience, slight delay in packaging but still quick and easy to deal with your company. Janice and Nicole were great to deal with.
Great company
Great company , great product , good honest advice & not put through to a call centre in South Africa like
B&Q . Would definitely use again & highly recommend ..
Great friendly service
Although there was a hiccup with the tracking this was so well handled when I rang the company to find out what had jhappened to my order. The woman I spoke to was very friendly and helpful and the problem sorted with speedy delivery. It was such a pleasure to get through with pushing numerous option buttons and talk to a real person!!
We are very pleased with the light we ordered.
I was seeking spare lamp shades that…
I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here.
The required items were sourced from the manufacturer for me and quickly delivered.
A perfect example of customer care. I have no hesitation in recommending this company.
Good prices and fast delivery
Richard is amazing!
We needed 93 lamps after being let down by another supplier. We reached out to First Choice Lighting and they were amazing. Richard sent us lots of options. We opted for the Floor Lamps with Opal Globe Shades. He managed to get us these lamps within the same week. He was super helpful, perfect customer service! The lamps are lovely and really complete the room. We hope to work again with you soon.
Very helpful - thank you!
Richard was very helpful in sourcing for our project, fast & informative. Products arrived smoothly and any after care queries dealt with fast & efficiently.
We will be in touch for future projects!
Thanks again
Charlotte
Fast efficient & great quality product
Efficient and friendly
The staff responded quickly by email to all my queries outside of opening hours. The staff answering the telephones were polite and knowledgeable. The delivery was on time.
Fast delivery
Thank You for Your Exceptional Service!
I am writing to express my sincere gratitude for the outstanding customer service I received recently. I was incredibly impressed by the speed and efficiency with which my issue was resolved.
It's rare to encounter such prompt and helpful assistance, and I truly appreciate the excellent experience. Your company's commitment to customer satisfaction is evident, and I wish you continued success and growth.
Thank you Laura once again for your amazing support.
Great customer service
Great customer service. Nicole was very helpful in sorting out a bad experience when I ordered via B & Q Marketplace.
I would have no hesitation ordering from them directly in future.
First Class Customer Service
I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of Amazon is partly down to their excellent customer service. First Choice Lighting have taken a leaf from the same book. They now have a new loyal customer.
Replacement battery carriage
The contacts and the switch on the battery compartment for our bathroom LED mirror had corroded.
I emailed First Choice asking for the cost of a replacement.
Received a reply from Laura stating that a new battery carriage was already in the post, no charge.
Can't fault that kind of service. Well done First Choice.
start to finish great service
From start to finish great service. Delivery was prompt and good tracking procedure
Satisfied returning customer
Finally fitted the bathroom light. It looks fabulous. We always find what we want at First Choice.
Just what I wanted and delivered safely…
Just what I wanted and delivered safely to time.
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