First Choice Lighting Opiniones 

3021
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ORDERED ALICE GREEN FLORAL GLASS PENDANT SHADE FROM TESCO ON THE 28 OCTOBER 2026, AND IM STILL WAITING IT SEEMS TO BE STUCK IN GLASGOW IT SET OFF OK THEN NEVER GOT OUT OF GLASGOW I PAID £40.78 T... Ver más

Valorada con 5 estrellas sobre 5

I received an Nordlux PIR lamp and unfortunately there was a little damage to the light. I called in to report the problem and within a few moments the phone was answered. How refreshing it was to cha... Ver más

Valorada con 5 estrellas sobre 5

I brought some decking lights a year ago they started misbehaving so I thought I'd email them to get some advise, I lady called Nicole rang me back talked me through a few things but ultimately sent m... Ver más

Valorada con 4 estrellas sobre 5

Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Ver más

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Proveedor de bombillas
  4. Tienda para la reforma del hogar

Escrito por la empresa

First Choice Lighting for Design, Quality and Style.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(3021)

156 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I asked to return a broken item was…

I asked to return a broken item was told I couldn't after 48 hrs of receiving it. I was decorating and didn't open item until I was ready to use it

26 de enero de 2026
Logotipo de First Choice Lighting

Respuesta de First Choice Lighting

Hi Gill,

Thanks for taking the time to leave a review.

We do ask that damages are reported within 48 hours of delivery to allow any issues to be resolved satisfactorily. Unfortunately in this instance it was a couple of weeks after delivery contact was made which did limit our ability to assist.

Our customer services team are always available by email or phone to assist with any queries or issues as they arise.

Kind regards,
Simon

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service, knowledgeable and friendly staff that gave me the impression the company wanted and were grateful for my order.

Well done to all, first choice lighting will be my first choice in the future.

26 de enero de 2026
Valorada con 5 estrellas sobre 5

3rd time to use this company.

This is the 3rd light that I have bought from this company. Process to order online was easy, price was good and my light arrived well packaged to prevent any breakages. Also was kept up to date with emails letting me know when the light was out for delivery. Would use this company again.

26 de enero de 2026
Valorada con 5 estrellas sobre 5

Returning customer

This was my second time buying from first choice lighting, and whilst the main reason for returning was price the service and packing was excellent. Certainly they are a recommended lighting supplier with a great choice!

26 de enero de 2026
Valorada con 5 estrellas sobre 5

Beautiful light

Beautiful light, best price that I found and considerably cheaper than other companies. Fast delivery. Would definitely buy from in the future. Delivery guy was very friendly and helpful too!

23 de enero de 2026
Valorada con 5 estrellas sobre 5

Absolutely the best customer service!

Absolutely the best customer service I have experienced in a very long time! I ordered some light shades which the courier failed to deliver the items 3 times, so I contacted First Choice Lighting - a very appropriate name by the way! The company not only sent me replacements straight away - not just once but 3 times - absolutely fantastic service and also an excellent product, thanks very much and I'll certainly be back when I need any more lighting.

16 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

The service was excellent but the carrier hopeless!

The service was excellent and efficient. The touch lamps are delightful on our bedside cupboards.
We're very pleased with them.
They were despatched the day after we placed our order.
We would have happily awarded 5 stars, except that your chosen carrier, DPD, failed completely to deliver the lamps to our door. He even had the audacity to say they had been delivered to me!
I had to drive around the neighbourhood searching for my box, eventually found a mile from our house!
Please don't use DPD if I order anything else from you.

4 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Laura - Excellent customer service

Laura. Laura made it great!
My lampshade went Awol with Evri saying it had been delivered - it hadn't ! it eventually turned up damaged!
All the above is the couriers fault but Laura went the extra mile and sorted out a replacement which arrived today (11.12.25) in perfect condition.
Well done!

2 de diciembre de 2025
Valorada con 1 estrellas sobre 5

Wrong lamps sent

Bought lamps, very quick delivery but lamps were the wrong ones. Emailed to complain told to return lamps (at no cost to me) which I did for a full refund which I did. So far no refund been told refund has been processed but I've not received anything will leave it a few days and contact again but not hopeful.
Edit later
I've now received my refund thank you very much.

27 de noviembre de 2025
Logotipo de First Choice Lighting

Respuesta de First Choice Lighting

Hi Tony,

Thanks for taking the time to leave a review.

Apologies for the issue encountered with your order.

I can see the return was refunded within 3 business days of it arriving with us - it has then then taken a couple of days to arrive in your account.

Kind regards,
Simon

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