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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

J'ai écris au serviceconsommateursfiskars.com pour signaler que ma gouge de désherbage avait cassée lors de l'enlèvement d'une rose trémière. j'ai joint la photo et j’ai reçu en retour la demand... Ver más

Valorada con 1 estrellas sobre 5

Quand vous achetez chez Fiskars , et que votre produit tombe en panne pendant la période de garantie , c'est la galère , il n'ont pas de pièces détachées vendues dans le commerce, même Leroy Merlin... Ver más

Valorada con 1 estrellas sobre 5

Mycket besviken på Fiskars stekpannor. Nu bränner det fast i min 3:e stekpanna, och fiskars ger en kalla handen när man kontaktar dem. Jag vill skicka min sista stekpanna till Fiskars så att dom kan... Ver más

Valorada con 1 estrellas sobre 5

Fiskars All Steelpanna som redan efter ett par veckor fick skrapmärken i beläggningen. Har alltid använt silikon, plast och träredskap. Senaste månaden så har nu maten börjat bränna fast i botten tr... Ver más

Información sobre la empresa

  1. Tienda de herramientas
  2. también en la categoría
  3. Concesionario de maquinaria para la construcción

Información proporcionada por diversas fuentes externas

Fiskars is a global brand bringing tools that empower people in the garden, home, office, and classroom. Our tools are smarter and easier to use. Fiskars is one of the oldest companies in the world, established in 1649.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

316 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 1% de las opiniones negativas

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2,0

Todas las opiniones

(316)

68 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Untrustworthy company -Avoid

Blade on extendable pole trimmer broke, contacted Fiskars phone and email, not in the slightest bit interested, only contact was to send me ,amazon info to buy a new one , this tool was sold with a long guarantee, which obviously they will NOT honour, be aware they have NO Regard for you ,once purchased , one woman on switch board ,no complaints dept, / no parts dept .. this cost over £100 ! will not use again.please be AWARE

29 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Schneidgiraffe viel zu kompliziert.

Schneidgiraffe viel zu kompliziert.
Mehrmals riss das Zugband. Ersatzteil ist ok. Aber die Einfädelei ist ein einziger Krampf. Die Rückholfeder an der Klinge zu schwach. Nach mehrmaliger Reparatur hat sie den Geist aufgegeben. Das Gerät ist nur für ganz leichte Arbeiten geeignet, es hält nämlich nicht lange. Dafür ist es aber zu teuer.

23 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor quality saw SW73

Very poor quality saw SW73. After 5 min of using it, the blade snapped in 3 peaces. Never buy again. So disappointed. Just waste of money. (Don't have proof of purchaise so can't return it.)

17 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service udover det sædvanlige

Service udover det sædvanlige da jeg kontaktede dem angående en reservedel.

Kan anbefale andre at købe fiskers haveredskaber, jeg selv er super glad for MIN TOP-SAKS 6m
Og de sendte bare delen (fjederen) til min 6 m top saks + ekstra skær.

Det kalder jeg GOD GAMMELDAGS SERVICE TAK.

7 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

The Anti-Slavery medallion does not…

The Anti-Slavery medallion does not exist with Fiskars
Staff Creative Studios (Former Employee) - Barlaston - 11 October 2024
I thought that I was being employed to work in a fair pay environment. Not so.
Fiskars do not have a fair pay wage for employees working in the Creative Studios.

I have a creative BA degree, and am a VL lecturer in a great UK university.....but found myself working alongside BA creative degree graduates and MA creative degree graduates. All paid on minimum wage. Fiskars are still on the slavery trail. How dare they dish out the anti-slavery badges.

At my interview, I was lead to believe that there were more opportunities to bring your own ideas and classes to the table. That did not happen.

A typical day at work was physically exhaustive. The young ones constantly 'dodged' any physical jobs, preferring to sit on the computer.

I learnt from my interview not to beleive any anything my interviewee told me.

Overall the management was micro managed, my immediate manager however was fair and sympathetic.

The culture of Wedgwood is biased towards the office staff.

The most enjoyable part of the job was that I was teaching people how to throw and decorate pots. And walking 8K steps a day.

11 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

A vraiment perdu en qualité

Il y a une vingtaine d'années, j'avais acheté un coupe branche avec crémaillère en acier. J'ai tout fait avec, je me suis décidé à le remplacer au bout de bien 18 années de bons et loyaux services car la lame était quelque peu émoussée et les prises de main orange, en plastique n'avaient pas résisté. Le nouveau modèle avec crémaillère en plastique, ne m'a pas fait 2 ans...

22 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

STOP BUYING FISKARS PRODUCTS: FISKARS CUSTOMER SERVICE HAS BEEN GUTTED BY MANAGEMENT


STOP BUYING FISKARS PRODUCTS: FISKARS CUSTOMER SERVICE HAS BEEN GUTTED BY MANAGEMENT.

1-866-348-5661 IS NOW JUST A RECORDED MESSAGE THAT MIDDLE-FINGERS CUSTOMERS TO THE FISKARS WEB SITE.

AS OTHER REVIEWERS HAVE STATED, THERE ARE NO HUMANS TO TALK TO. CORRESPONDENCE WILL GO UNANSWERED FOR WEEKS.

FISKARS IS TRYING TO RID ITSELF OF "LIFETIME WARRANTY" CLAIMS, VIA ITS DELIBERATE USE OF OBNOXIOUS OBSTACLES.

1 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warranty is a scam

I purchased an axe from fiskars last month and used it once to cut out a tree root, no big deal. The blade chipped so I sent pics and a message to customer service and was told that they don't warrant for normal wear and tear...that's crap I used it one time. I don't understand how they warrant other people's stuff after years of use. I won't buy from them again.

26 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

After reading the "1 star" reviews I…

After reading the "1 star" reviews I had to try to get a replacement for my own, in spite of all the negatives.....I was honest with Fiskars, told them after 5 years I did not have the receipt, I also explained it was absolutely my fault, I had broken my go to every day companion while working any heavy brush.
I explained I was more than willing to buy a replacement blade but could not find one anywhere. I immediately received an email notification they had received and were reviewing.....
I just received a new blade, total time: 8 business days.
Thank you to the customer service department at Fiskars!

27 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Loppers broken after less than 2 years. Terrible Customer Service

Had the top of the range PowerGear X loppers for less than 2 years. I always used them properly and made sure not to cut through anything too thick. They were kept indoors all year round and I only used them a handful of times. I came to them one day to find the blade cracked so I contacted customer service. I had received the loppers as a replacement for a previous pair and they replaced them no hassle when my previous pair broke but not this time. They said they needed proof of purchase even though the loppers had a 25 year warranty and the range is not 25 years old. Very disappointing. Terrible customer service and dreadful quality of products. Used to be quality but no longer. What a shame.

26 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Une marque à fuir !

J'ai acheté un couvercle antiprojections Fiskars il y a 2 ans. Aujourd'hui, il est fichu, le tamis se décolle tout autour ! J'ai envoyé des mails plusieurs fois et aucune réponse. La qualité n'est pas au rendez-vous et le service client est inexistant. Fuyez cette marque.

1 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had Fiskars pruner for a couple years…

I had Fiskars pruner for a couple years and the rivot fell out. I was told to send it in and it would be repaired. They were to send an email when they received the tool but I never heard anything. I emailed a few times, to no avail. My only conclusion is that they do not honor the warranty and it's a waste of money to send them a tool.

31 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never answer customer emails

Consistently refuse to reply to customer service emails. Been trying to get replacement parts for broken garden shears but they refuse to reply. Maybe it is too difficult or there is just no-one there in customer service?

18 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They do not permit an ability to speak…

They do not permit an ability to speak with a person. the warranty is not honored, and there is no communication after filing a claim. Terrible customer service. there is none! What a disgusting way to treat people, and a ridiculous business plan. Definitely guarantee's a one time customer.

14 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fiskars Loppers Best product I’ve bought in years.

Best product I’ve bought in years.
Gear driven Fiskars Loppers.
I have the long handled pair a the short handled pair. I would love to make a video for Fiskars. I literally cut tree limbs the size of my wrist. I’ve cut deer bones with them also

15 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

My husband ordered some very expensive…

My husband ordered some very expensive Wedgwood dishes for my birthday (Fiskars owns Wedgwood). These were not items that I wished to keep and so I requested to return them for a refund. I had to pay $40 to send the items back, which I sent UPS tracking. I have been getting the runaround for TWO MONTHS and there is no way to contact them except email, which they either do not respond to or drag it out by replying with an auto-generated reply. I WOULD NEVER BUY ANOTHER ITEM FROM FISKARS OR WEDGWOOD, EVER! If I could give them zero stars I would!

31 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

j'ai plusieurs petits sécateurs et les…

j'ai plusieurs petits sécateurs et les ressorts casse ,,trouver un moyen de les contacter est un enfer ,, j,ai réussi à trouver une adresse email sur leur site ,,personne ne m,a répondu après 3 tentatives ,donc compagnie qui se foute de leurs clients ,,pas assez payant pour eux de vendre quelques petits ressorts,,pas fameux leurs business,,impossible aussi de trouver ces ressorts dans les endroits où on achète leurs sécateurs

12 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fiskars's refusal to honor their lifetime warranty

A few years ago I bought from a nearby Home Depot store two Fiskars cutters / scissors needed for my gardening work - one 28" long and one hand size design - with lifetime warranty. In October 2024 I noticed that these two Fiskars cutters became ineffective due the advanced deterioration of their blades. I followed up by contacting online Fiskars US Warranty claiming two new identical cutters as replacement under lifetime warranty providing them a conclusive photo and all requested information. After an exchange of several emails back and forth, on December 4, 2024 Fiskars said in their last message to me that they cannot honor the warranty with no valid explanation or justification provided. I suggest to ignore the Fiskars company and their products as they are dishonest, unreliable and liars.

31 de octubre de 2024
Opinión espontánea

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